Having reliable electricity is something we expect in our homes. Pedernales Electric Cooperative (PEC) provides this essential service to over 330000 accounts across central Texas. As a member, it’s important to know your options to pay your electric bill conveniently each month.
In this article, I’ll outline the ways PEC allows you to pay so you can choose the best payment method for your needs.
Pay Online
The fastest way to pay your PEC electric bill is through SmartHub, their online account portal You can pay online 24/7 without having to register.
To make a one-time payment:
- Go to mypec.com/smarthub and click “Pay Now”
- Enter your PEC account number
- Submit your payment details
Online payments post instantly. You’ll receive a confirmation email for your records.
Pay by Phone
PEC offers a toll-free automated phone payment system at 855-356-6356. Call anytime to pay your electric bill with your debit/credit card. Just have your account number ready.
Pay by Mail
To pay your PEC bill by check, send it to:
Pedernales Electric Cooperative
PO Box 1
Johnson City, TX 78636-0001
Write your account number on the check and allow 7-10 days for delivery and processing time.
Pay In Person
You can pay your electric bill in person at any of PEC’s member service centers during business hours:
- Johnson City – 201 S. Avenue G
- Marble Falls – 121 Commercial Dr
- Dripping Springs – 3755 Hwy 290 W
They accept cash, checks, money orders, and credit/debit cards.
Bank Draft
For automatic bill payment, enroll in PEC’s bank draft program. This securely debits your checking or savings account each month for the amount due.
Bank draft prevents late fees and service interruptions. Enroll through SmartHub or a member service center.
Pay Through Your Bank
Many banks allow online bill pay through their website. You can add PEC as a payee and schedule one-time or recurring payments from your bank account.
Check with your bank for details as fees may apply. Payments can take up to a week to process.
Avoid Late Fees
PEC bills are due by the due date printed on your statement to avoid a late fee. I recommend paying a few days early to account for mailing and processing time.
If your payment is late, you’ll be charged a 5% penalty on the balance due. Late fees apply after the due date, regardless of postmark.
Payment Assistance
If you’re struggling to pay your PEC electric bill, contact them as soon as possible to discuss potential payment assistance programs or arrangements. Don’t let your power be disconnected due to lack of payment.
Summary
Bill Payment Information
BANK DRAFT: The easiest and most convenient way to pay your monthly electric bill is by bank draft. Each month the amount of your electric bill will be transferred automatically from your checking account to PEC by an electronic transaction. The transfer of funds will occur on the due date of your electric bill. Your bank will itemize the automatic debit on your statement each month. PEC will continue to send you a bill each month marked “BANK DRAFT”. This means one less check to write, and that equals to one less hassle for you! You may pick up an authorization form from the PEC office or click here to download the PDF form.
CREDIT or DEBIT CARD: We offer three methods of accepting payments by credit or debit card. Simply press the “Pay Your Bill” button on our home page and follow the prompts, call toll free 1-866-843-9535 or in the office at the PaySite kiosk. There will be an additional convenience fee added for these payment options.
MAIL: Another convenient method to pay is by mail. PEC makes available for its members window envelopes, included with your monthly electric bill. When mailing a payment please enclose the bill stub to ensure that we credit the proper account. Also, for your protection, mail only a check or money order.
Pedernales Electric Cooperative: We’re PEC Strong!
FAQ
Where can I pay my pedernales electric bill?
What is SmartHub Coop?
Does Pec have an app?
Who owns Pedernales electric?
How much does Pedernales Electric Cooperative pay a month?
Customers of Pedernales Electric Cooperative pay, on average, a monthly bundled bill of $142.36. Who is the CEO of Pedernales Electric Cooperative? The current CEO of Pedernales Electric Cooperative is Julie Caruthers Parsley. When will Pedernales Electric Cooperative power be restored?
How do I contact Pedernales Electric Cooperative?
The Pedernales Electric Cooperative phone number is (888) 554-4732. How much is the average bundled bill for Pedernales Electric Cooperative customers each month? Customers of Pedernales Electric Cooperative pay, on average, a monthly bundled bill of $142.36. Who is the CEO of Pedernales Electric Cooperative?
What is Pedernales Electric Cooperative?
P edernales Electric Cooperative is an electricity cooperative. The largest county served by Pedernales Electric Cooperative is Travis County, but the company also supplies electricity in 18 counties in the state of Texas. Electricity companies must regularly report their customer counts to government agencies.
Does Pedernales Electric Coop offer net metering?
Pedernales Electric Coop does not offer true net metering, where excess solar energy produced in one month can be used to reduce the next month’s bill by the same amount. Instead, if your solar panels generate more energy than you need in one month, the company will pay you a lower rate for the excess.
How do I make payments on my PEC account?
You can make payments on any of your PEC accounts from your computer, phone, or tablet. Actively manage or set it and forget it with recurring automatic payments by bank draft or credit card. To pay without an account, use the Pay Now option. Simply enter your account number to view all current balances and simple payment instructions.
Are PEC secure pay stations available 24/7?
Self-service PEC Secure Pay Stations are available 24/7 at PEC offices. If you have more than 10 accounts and do not use invoice billing, you must provide separate checks for each account or submit electronic remittance information. Western Union, MoneyGram, and VanillaDirect are now accepting PEC payments at participating locations.
