Making One-Time Bill Payments to Penelec Has Never Been Simpler

Juggling utility bills each month can be a real hassle. Writing and mailing checks, calling up customer service to make payments – who has time for all that? Thankfully Penelec offers a super quick and easy way to make one-time bill payments online. No registration no login, no hassle!

Penelec’s guest payment option allows you to pay your electric bill securely online without having to log into an account. It’s ideal for those times when you just need to make a quick, one-off payment or you missed the bill due date. Let’s take a look at how simple Penelec makes paying your bill online.

Accessing Penelec’s Guest Payment Page

To start the guest payment process, you’ll first need to access Penelec’s online payment page. You can get there by

• Going to www.firstenergycorp.com
• Clicking on “Pay as Guest” at the top of the page
• Selecting Penelec as your electric utility

Once you land on the guest payment page, you’ll be prompted to enter some basic information to look up your Penelec account and proceed with payment.

Looking Up Your Penelec Account

On the guest payment page, you’ll need to enter a few details for Penelec to pull up your account info:

• Your 10-digit Penelec account number
• The 5-digit ZIP code associated with your account

Once you enter this, Penelec will instantly find your account so you can view your balance and make a payment. No need to register, create an account, or remember login credentials.

Selecting Your Payment Method

After your Penelec account is retrieved, you’ll then choose how you want to pay your bill:

• Credit or debit card
• Bank account
• Digital wallet such as Apple Pay, Google Pay

Penelec accepts Visa, Mastercard, Discover, American Express, and others. Enter your payment info and you’re almost done!

Making the Payment

To complete the process, carefully review your payment details including:

• Penelec account number
• Payment amount
• Payment method
• Billing name and address

Once you verify everything is correct, complete the transaction. Your one-time Penelec payment will quickly process and post to your account.

Receiving Payment Confirmation

After your guest payment to Penelec processes, you’ll receive an email confirmation with the payment details. Be sure to save this for your records in case you need to refer back to it or have any issues.

Avoiding Fees and Late Payments

To avoid fees when paying your Penelec bill online:

• Make payments 3-5 days before the due date in case of processing delays
• Use bank account payments to avoid credit/debit card convenience fees
• Set up auto-pay to avoid late fees and free up time

Penelec’s online guest payment feature makes quick, one-off bill payments a total breeze. In just minutes, you can pay your bill securely without the hassle of checks, phone calls, or account login. It’s the fastest and easiest way to take care of your Penelec electric bill.

Other Bill Payment Options from Penelec

In addition to the guest payment method, Penelec offers a few other convenient ways to pay your electric bill:

AutoPay

• Automatically pay your bill from a bank account or credit card each month
• Avoid late fees, stamps, paper checks, etc.
• Manage preferences anytime in your online account

Registered Account Access

• Make one-time payments or set up auto-pay
• View billing history and usage
• Monitor outages and service requests
• Receive paperless billing and account alerts

Pay by Phone

• Call Penelec at 1-800-720-3600 anytime to make a payment
• Speak to a customer service agent to process your payment
• Have your account number and details ready to make it fast

Pay by Mail

• Send a check or money order payable to Penelec with your stub
• Allow 5-7 days for mail delivery and processing
• Write your account number clearly on the check

In-Person Payments

• Visit an authorized in-person payment center
• Make a cash, check, or money order payment
• Bring your Penelec bill or know your account number

No matter how you choose to pay, Penelec offers flexibility, convenience, and great customer service. Paying your Penelec electric bill has never been quicker or easier.