Managing your account online is easy with MyWater. You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more! We’ve improved our customer portal, so if you haven’t logged on recently, view the video below, or log on/enroll and see if for yourself! Visit MyWater today!
Customers can request to receive their Missouri American Water bill in Braille, large print or as an audio file by contacting our Customer Service Center. Please note, customers requesting an alternate format will continue to receive their regular print format or paperless bill on time. The alternate formatted bill will be sent 7-10 business days after. Attention!
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Paying your monthly water bill quickly and easily online is now standard practice for most homeowners and renters. Pennsylvania American Water offers their customers secure and convenient online bill pay options to save time and avoid late fees.
In this comprehensive guide, we’ll outline the online bill payment process for PA American Water accounts step-by-step.
Topics covered include:
- Benefits of paying online vs. in person
- Signing up for a MyWater account
- Making one-time payments
- Setting up AutoPay
- Paying as a guest without an account
- Understanding fees and charges
- Checking payment history
- Setting email/text alerts
- Going paperless
- Getting payment assistance
- FAQs about online payments
Equipped with these details, you’ll be prepared to securely manage your Pennsylvania American Water bill online. Let’s get started!
Benefits of Paying Your Water Bill Online
Paying your water bill online with Pennsylvania American Water provides many advantages
- It’s faster and more convenient than mailing payments.
- Pay anytime 24/7 – online payments post next business day.
- Avoid late fees by scheduling AutoPay.
- Store payment information for easy one-click payments.
- Access billing history and usage graphs.
- Receive email or text alerts and reminders.
- Reduce paper waste by going paperless.
With today’s busy lifestyles, the ease and flexibility of online payments makes sense. Read on to get started!
Step 1: Sign Up for a MyWater Account
To pay your PA American Water bill online, begin by signing up for a free MyWater account:
- Go to www.amwater.com and click “Login”
- Click “Sign Up” below the login boxes.
- Enter your account number, account email, and create a password.
- Confirm your account and choose preferred notifications.
Once your MyWater account is created, you can proceed with online bill payment options.
Step 2: Make One-Time Payments
Inside your MyWater account, making one-time online payments is quick and easy:
- Click “Pay Bill” on the top menu.
- Select a payment amount and date.
- Enter your credit card or bank account information.
- Review details then click “Submit Payment”.
The payment will process instantly and post to your account within 1-2 business days.
Step 3: Setup Recurring AutoPay
For ultimate convenience, enroll in AutoPay inside MyWater to have your bill paid automatically each month:
- Under the Payments tab, click “AutoPay Accounts”.
- Choose your payment method and enter details.
- Pick a payment date at least 10 days after your bill generates.
- Click “Confirm AutoPay” and you’re done!
Now your bill is paid on time automatically every billing cycle.
Step 4: Pay as a Guest Without an Account
If you prefer not to create a MyWater account, you can make one-time payments as a guest:
- Go to www.amwater.com/billpay.
- Enter your account number and last name.
- Select a payment amount and complete details.
- Click “Continue” to submit the payment.
No registration required for quick guest payments.
Understanding Fees and Charges
The good news is Pennsylvania American Water does not charge any fees for online payments.
- Payments through MyWater or as a guest are always free.
- AutoPay and paperless billing are also free services.
Your bank may charge a transaction fee if paying by debit card. But otherwise, online payments save you money!
Checking Your Payment History
Inside your MyWater account, you can view your full billing and payment history at any time.
Under Billing History, you can see:
- Past bills and PDF copies
- Payment amounts and posting dates
- Pending payments scheduled
- Water usage graphs
So MyWater provides a transparent account snapshot anytime.
Setting Up Email & Text Alerts
Get proactive notifications by setting up email or text alerts for:
- Payment reminders
- Past due notices
- Usage threshold alerts
- Leak alerts
- Boil water advisories
Know your account status and tailor alerts to your needs!
Going Paperless with eBill
Enrolling in paperless eBills helps the environment and removes clutter:
- Receive bills digitally via email instead of mail
- Access bills directly through MyWater account
- Get notifications when new eBills are ready
Sign up under “My Profile” to go paperless!
Getting Payment Assistance from PA American Water
If you are struggling to pay your bill on time, Pennsylvania American Water offers payment assistance programs and flexible options.
Contact customer service right away to inquire about:
- Payment arrangements and extensions
- Balance forgiveness for low-income households
- Water efficiency audits to reduce usage/bills
Don’t wait to call for help avoiding service disruptions.
Frequently Asked Questions About Online Payments
Here are answers to some common questions about paying your PA American Water bill online:
What payment options does the MyWater account offer?
MyWater allows one-time payments, recurring AutoPay, payment extensions, and flexible due date changes.
Can I still earn cash back or rewards by paying online?
Yes, credit card rewards and cash back still apply to online payments through MyWater.
How long does it take for online payments to post to my account?
Online payments typically post within 1-2 business days after being submitted.
Is there a way to see my past water usage before paying my bill?
Yes, usage graphs and history are viewable anytime inside your MyWater account.
What if I need a paper receipt for my online payment?
You can print receipts for any online payments made the past 18 months.
Paying Your Pennsylvania American Water Bill Online
Sign up for MyWater today to get started with online bill pay! And contact Pennsylvania American Water anytime if you need assistance or have billing questions.
