Baltimore Gas and Electric Company is an energy utility provider that serves over 1.25 million residential and general customers. Headquartered in Baltimore, Maryland, the company is a subsidiary of Exelon Corporation and provides electricity and natural gas to several MD regions, including Baltimore City and the Central Maryland service areas. This article explains how the BGE bill payment system works, as well as how to set up and manage your BGE utility account.byAmanda SmithPosted December 11, 20228m Read
Baltimore Gas and Electric (BGE) offers over 800 convenient in-person payment locations for customers to pay their utility bills across Maryland. Read on for a comprehensive guide to paying your BGE bill in-person including maps of payment sites, tips for quick payment, FAQs, and more
Overview of BGE Bill Payment Locations
BGE has partnered with various retailers and financial service providers to offer in-person bill payment options. Major partners include:
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America’s Cash Express (ACE) – 24 locations in Baltimore
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Western Union – Over 240 locations in Baltimore, 800+ across MD
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Fidelity Express – Hundreds of locations in Baltimore, 800+ statewide
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Walmart – Customer service desks at Walmart stores
These walk-in bill payment sites allow fast, easy BGE bill payment with cash, check, credit/debit card, or money order. Same-day service restoration is available if paid by 3 PM.
Finding a BGE Payment Location Near You
With hundreds of choices statewide, there is likely a BGE payment site near you. Here are some ways to find locations close by:
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BGE Payment Locator – Enter zip code at www.bge.com/paymentlocations
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America’s Cash Express – Call 1-888-753-2384 or visit www.acecashexpress.com
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Western Union – Call 1-800-325-6000 or go to www.westernunion.com
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Fidelity Express – Find map of locations at www.officialpaylocations.com/fidelityexpress
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Walmart Bill Pay – Stop by service desk or call local store
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BGE Mobile App – Use map feature to locate payment spots
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Contact BGE – Call 1-800-685-0123 for assistance
Check your monthly bill or BGE website for updated payment locations info.
What To Bring To Pay BGE Bill In-Person
Be sure to bring the following when paying your BGE bill in-person:
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BGE Account Number – Printed on bill or available in online account
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Photo ID – Driver’s license or other government-issued ID
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Payment Method – Cash, check, debit/credit card, or money order
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Payment Stub – Optional but speeds up payment process
As long as you have your account number, the clerk can quickly find your account and process payment. BGE does not require the full bill or stub.
Paying Your BGE Bill In-Person Step-By-Step
Follow these simple steps to pay at a walk-in location:
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Enter payment location and get in bill pay line
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Provide BGE account number to clerk
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Confirm payment amount due on your account
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Select payment method – cash, check, card, money order
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Make payment and receive receipt
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Retain receipt as proof of payment
The entire process takes just 5-10 minutes. Get in and out with fast, seamless bill payment.
Same Day Service Restoration
Paying your overdue BGE bill in-person before 3 PM allows same-day service reconnection if disconnected. Follow these steps:
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Pay outstanding balance in full at payment location
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Call BGE at 1-800-685-0123 after paying
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Provide confirmation number from receipt
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BGE submits order within 1 hour to restore service
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Technician dispatched within 24 hours to reconnect
So if your service was interrupted, paying in-person can get you back up and running right away!
Other Ways To Pay Your BGE Bill
While in-person payment is quick, BGE provides these additional options:
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Online – Pay via BGE website with bank account, credit/debit card
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Phone – Call 1-800-685-0123 to pay through automated system
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Mail – Send check or money order with bill stub to remittance address
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Auto-pay – Set up recurring monthly payments from bank account
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Budget Billing – Pay same amount each month for predictability
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Payment Plans – Make partial payments over time if unable to pay in full
Evaluate your preferences and choose the payment method that works best each month.
Frequently Asked Questions
Here are answers to common questions about paying your BGE bill in-person:
Can someone else pay for me? Yes, anyone can pay if they have your account number.
Where are payment locations? Enter zip code at www.bge.com/paymentlocations to find nearby spots.
What are the payment fees? Varies by location but generally $3 for debit, $5 for credit cards.
Can I pay after hours? Yes, some locations like 24/7 Walmarts allow late night payments if desk is open.
What if I lost my bill? Pay with just your account number and ID. Clerk looks up account.
If pay on due date, are late fees waived? Yes, if paid before 8 PM on due date you avoid late fees.
Locating a Nearby BGE Payment Site
With hundreds of retail locations across Maryland accepting BGE payments, you can easily find a convenient spot nearby. BGE offers a payment locator tool on their website to find places in your neighborhood.
Visit www.bge.com/paymentlocations and enter your zip code. Then select an option like Walmart, Western Union, ACE Cash Express or other retailer. The locator displays all nearby addresses on a map so you can quickly choose the closest location.
Many locations like grocery stores and pharmacies are open late and on weekends for maximum convenience. Stop in on your way home or run a quick errand to pay your bill in-person.
Pay at a BGE Authorized Payment Center
For fast, seamless bill payment, choose an authorized BGE payment center. These locations have a direct partnership with BGE and can instantly access your account, apply payments, provide receipts, and more.
Major authorized pay centers include:
- ACE Cash Express
- Western Union
- Fidelity Express
- Select Walmart stores
Look for the BGE logo or signage at participating retailers. The cashiers are specially trained in BGE bill handling. Bring your account number and payment method for quick processing.
Authorized centers ensure accurate posting so your BGE account reflects the payment right away. Get same-day service restoration by paying at an authorized location before 3 PM.
Conclusion
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BGE offers over 800 in-person payment sites in partnership with major retailers
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Locations accept cash, checks, debit/credit cards, and money orders
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Fast, convenient way to pay your bill and get instant payment confirmation
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Receive same-day service reconnection when paying before 3 PM
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Use BGE’s payment locator to find authorized pay centers nearby
Visit www.bge.com/paymentlocations and enter your zip code to find nearby BGE authorized payment locations today.
BGE Phone Number and Contact Info
Here is some general contact information:
- BGE Energy Company â 1-800-685-0123.
- Mailing Address â For bill payments: P.O. Box 13070 Philadelphia, PA 19101-3070. For general inquiries: P.O. Box 1475 Baltimore, MD 21203.
To avoid any confusion, use your registered number when dialing any of the numbers above
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Does the BGE Have Payment Plan Options?
BGE offers several ways to pay your electricity bills. These include debit card payments, credit card payments, bank drafts, in-person payments, payments via mail, and phone payments.
Additionally, they provide two different payment options for each customer to choose from:
- Budget Billing â You can extend your bill due dates up to a period based on your financial capacity and payment history.
- Payment Assistance â You can choose from several assistance programs to help pay your bills. These include the Customer Assistance and Referral Evaluation Program (CARES), Low Income Home Energy Assistance Program (LIHEAP), and the Maryland Energy Assistance Program.
Furthermore, BGE offers several financial assistance options to customers undergoing financial hardship. The Dollar Donation Fund lets existing customers donate to financially assist a low-income household thats unable to make payments on their energy bills. Â
