Paying your water bill on time is important to avoid late fees and service interruptions. With busy schedules it can be easy to forget when your bill is due. Thankfully water utilities offer various convenient options for paying your bill. Here are 5 common places you can pay your water bill.
1. Online
Paying online is one of the most popular ways to pay water bills. Many water utilities let you set up an online account on their website Once you create an account, you can view your balance, make one-time payments, or set up automatic monthly payments
To pay online, you’ll need your account number and bank account information for electronic checks or a debit/credit card. Paying on the water company’s website is fast, easy, and secure. You’ll get instant confirmation when the payment goes through.
For example, the Los Angeles Department of Water and Power allows customers to pay online through their self-service portal. You can opt for one-time payments or recurring automatic payments.
2. By Phone
If you prefer talking to a real person, most water companies let you pay over the phone. You can call the utility’s customer service line and speak to a representative. Have your account number ready along with your payment details.
Paying by phone gives you the chance to ask questions about your bill or account. It also gives instant confirmation when the payment is processed. However, phone payments typically involve short hold times until a representative is available.
The LA Department of Water and Power offers a 24/7 automated phone payment system. Residential customers can call toll-free and use their account number and access code to make quick payments.
3. By Mail
Paying by mail is a traditional option offered by water companies. You would send a check or money order using the payment slip from your water bill. Be sure to include your account number on the check and write the payment mailing address correctly.
While paying by mail avoids online or phone fees, it does take longer to process. Payments need to be mailed 5-7 days before the due date to avoid late fees. Still, mailing a check is simple and doesn’t require any special technology.
4. In Person
For those who prefer in-person service, you can pay your water bill at an authorized payment center. Many water utilities have customer service offices where you can pay with cash, check, money order, or credit/debit card.
Payment centers allow you to talk through bill questions and get same-day payment processing. However, you may need to wait in line during busy times. It’s wise to call ahead or check online for payment center hours and appointment information.
The LA Department of Water and Power has numerous customer service centers throughout the city. You can visit them Monday-Friday during business hours to pay your water and power bills.
5. Authorized Payment Locations
Besides the water company’s own offices, they may partner with authorized payment locations in the community. These are typically places like grocery stores, check cashing stores, pharmacies, etc. You can visit these locations and pay your water bill in person with cash or card.
Look on your water bill or the utility’s website to find authorized payment locations nearby. These places offer the convenience of paying your bill while running other errands without traveling to the water company’s office. However, payment processing and receipt details vary by location.
When paying your water bill in person, be sure to reference your account number. Having your paper bill with you helps ensure proper credit to your account too. Carefully review receipts and confirmation numbers when paying at alternate locations.
It’s easy to miss a water bill payment deadline when life gets busy. Avoid late fees and service interruptions by utilizing one of the many payment options available. Whether online, by phone, mail, or in person, water companies make paying your bill as quick and convenient as possible. Just be sure to pay the proper amount and retain confirmation records for your files.
Get In-Person Help at Your Local Customer Service Center (CSC)
Find your nearest LADWP Customer Service Center below and learn more about each location, including hours and services, by selecting a location. Please note mail payments or other correspondence should NOT be mailed to any of the addresses listed below. Click here for our mailing addresses.
LADWP Customer Service Center Locations
Before visiting a CSC, check the location’s page for hours of operation. Appointments are not required.
Forms of payment accepted are cash, check, money order, cashier’s check, debit card (Visa or MasterCard), and credit card (Visa or MasterCard only).
Learn more about service animals at LADWP Customer Service Centers or other facilities.
Where Can I Pay My Water Bill? – CountyOffice.org
FAQ
How do I get help paying my water bill in California?
Low-income households that qualify for LIHWAP can get one-time money to pay their water or sewer bills, whether they are due now or have been late, and keep their water on. TODAY: Go to csd.org to see if you can get help paying your water or sewer bill, whether it’s due today or last month. ca. gov/waterbill to learn more.
Where can I pay my water bill in Tucson?
Pay Your Water BillPlanning and Development Services CenterPatrick K. DowntownMidtownEastside201 N Stone Ave1100 S Alvernon Way7820 E Broadway Blvd8:30am to 4:30pm8:30am to 4:30pm8:30am to 4:30pm 8:30am to 4:30pmcashier onlydropbox
Where can I pay the city of Detroit water bill?
The Detroit Water and Sewerage Department (DWSD) has a customer portal where you can pay your water bill and get to your account.
How do I pay my water bill?
You can drop off your payment in person at a secure Cal Water office drop box or at a Western Union pay station in your area. There is usually a $1 service charge for paying through Western Union, but for now there isn’t one.
Where can I send a water bill in Los Angeles?
The office is located at 437 N. Riverside Ave. , and is open from 8 AM to 5 PM, Monday through Friday. General correspondence only: Our mailing address is PO Box 800, Rialto, CA 92377. Payments should be mailed to PO Box 60450, Los Angeles, CA 90060-0450. Find out how to conserve water in ways that can lower your monthly bill.
How do I pay my Cal Water Bill?
Contact your local Customer Center for more information about APS or print an Application Form. You can use your bank account, a Visa (credit or debit), MasterCard (credit or debit), or Discover card to pay your Cal Water bill over the phone. Just call (888) 598-9824 (toll-free).
What is the online bill payment system?
Our newest service to customers is the online bill payment system. Customers are able to pay bills online using a credit card with no service charge or processing fees. This service is available to customers with an online account. Creating an online account is fast and easy. Online accounts are safe and secure.
How do I pay my bills through a telephone payment system?
For people who don’t have internet access or don’t want to pay online, they can use the phone payment system. People who want to pay their bills after business hours can call 909-820-2546 and follow the simple English or Spanish instructions to use an automated phone system.
Does Cal water offer recurring payments?
Enrolling in Cal Water’s Electronic Bill Presentment and Payment in our customer portal will eliminate paper bills. If you sign up for AutoPay (recurring payments), your payments will be taken out of your bank account, Visa (debit or credit card), MasterCard (debit or credit card), or Discover automatically.
