Having reliable water and sewer services is vital for any community. The Polk County Water Authority in Georgia aims to make paying for these essential utilities as quick and convenient as possible for customers. From online payments to auto-draft enrollment, Polk County offers multiple options to pay your water bill efficiently.
Overview of Polk County Water Authority
The Polk County Water Authority is a public utility providing water and sewer services to around 16,000 residential and commercial customers in Polk County, Georgia. Their service area covers the cities of Cedartown, Rockmart, and Aragon.
The water authority bills customers monthly and offers various payment methods to simplify the process. Customers can pay online, by phone, mail or in person. Understanding these convenient options helps residents pay water bills on time and avoid service disruptions.
Benefits of Paying Your Water Bill Online
The Polk County Water Authority encourages customers to take advantage of online bill payment through their website This secure online portal provides
- 24/7 access from any computer or mobile device
- Account management tools
- Payment receipts and confirmation emails
- Automatic payment setup
- Avoid late fees by paying anytime
- Debit/credit card and e-check options
Online payments are fast, easy, and let you take control of the process.
Step-by-Step Guide to Paying Your Water Bill Online
Follow these simple steps to pay your Polk County water/sewer bill online:
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Visit the online payment website: https://www.polkwaterauthority.com/pcwa/page/online-bill-pay
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Click “Register Online” to create a new account with your email and account number.
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Enter your email and password to log in if you already have an account.
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Select water services, enter payment amount, and provide card/bank details.
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Carefully review payment information before submitting.
You will instantly receive a confirmation email with your payment details. Payments post directly to your account, avoiding mail and processing delays.
Other Ways to Pay Your Water Bill
If you prefer not to pay online, Polk County offers other convenient billing and payment options:
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Auto-draft from bank account
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Pay by phone – call 1-888-569-5847
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Mail in check or money order
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Pay in person at the Cedartown office
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After hours drop box at the Cedartown office
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Cash payments at local Amscot locations
Just bring your water bill to reference your 10-digit account number when paying in person, by phone, or at Amscot.
Avoiding Late Fees and Service Disruption
The Polk County Water Authority assesses a late fee of 10% for overdue utility bills not paid by the due date. Make payments on time to avoid late fees.
If a past due balance remains unpaid, water service may be disconnected. Pay immediately if you receive a disconnection notice to prevent service interruption.
Online payments are the best way to avoid late penalties and service disruption since you control the timing. Set up email reminders through the online portal as well.
Payment Assistance for Qualifying Customers
If you are struggling financially, Polk County Water Authority partners with The Salvation Army to offer payment assistance for bills. You may qualify for help with overdue balances or leaks based on factors like income, family size, and extenuating circumstances.
Contact their office for details on applying for payment assistance if you are unable to pay your water bill. Help is available to avoid service disruption.
Why Pay Water Bills Online with Polk County?
Paying bills online is the ideal option for most Polk County Water Authority customers. Benefits include:
- Secure access anytime from anywhere
- Quick payment processing
- Account management features
- Payment confirmation and receipts
- Avoid late fees and service disruption
With their user-friendly online portal, paying your water bill is quick and easy. Polk County Water Authority makes managing this essential utility simple and convenient through online payment options.
Polk County Utilities Bill Payment ⏬
FAQ
What is the water tax in Polk County?
All customers in Polk County’s unincorporated areas pay the Public Service Tax at a rate of 10% on water service. All fees must be paid by the current bill due date, which is 20 days after the statement is processed.
What is the email address for Polk County utilities?
How do I pay my Palm Beach County water bill?
Pay with a check by phone by calling 561-740-4600 or 877-477-1305, option #2. Mail your payment using the pre-addressed return envelope that is included with your bill. Remember that you need to send back the right part of your bill with your payment so that your account gets credited at the right time.
Does Polk County have a new online customer access portal?
Customers will be able to pay with Amazon Pay, Apple Pay, Google Pay, PayPal, PayPal Credit, Venmo, and Walmart Pay through the new portal. Polk County’s Utilities Division is launching a new online customer access portal on Aug. 28.
How do I pay my Polk County Water Authority Bill online?
You can pay your Polk County Water Authority bill online. Our goal is to provide the best and most convenient customer service possible. Click Here to register online. *You have to do this before you can view/pay your bill. * Click Here to login to view/pay your bill.
Does Polk County Utilities require a deposit?
Polk County Utilities requires a deposit to establish an account. To learn about deposit fees, click on the Utilities Rates and Fees link on the Utilities page or call Customer Service at (863) 298-4100. The deposit is non-negotiable or transferable between individuals. Checks should be made payable to Polk County Utilities.
Does Polk County utilities comply with the Safe Drinking Water Act?
The Environmental Protection Agency, the Florida Department of Environmental Protection, and the Florida Department of Health in Polk run Polk County Utilities. When they bring clean drinking water to your home or business, they follow the Safe Drinking Water Act.
What is Polk County Public Service Tax?
All customers in Polk County’s unincorporated areas pay the Public Service Tax at a rate of 10% on water service. All fees must be paid by the current bill due date, which is 20 days after the statement is processed.
