How to Pay Your Utility Bill in Port Angeles, WA

Paying your utility bill to the City of Port Angeles is easy and convenient thanks to the variety of options available. The City of Port Angeles provides water, sewer, garbage collection and electricity to residents and businesses in the Port Angeles area. There are several ways to pay your utility bill to avoid service interruption, including online, by phone, in-person or by mail.

Online Bill Pay

The fastest way to pay your Port Angeles utility bill is online through the city’s website. To pay online go to www.cityofpa.us/pay and have your account number ready. You can make a payment using Visa Mastercard, Discover, debit card or electronic check.

Payments made online are processed immediately and posted to your account right away. You’ll receive a confirmation email after the transaction is complete. Online payments can be made anytime up until 11:59pm on the due date to avoid late fees.

You can also enroll in autopay or paperless billing when logged into your online account. Autopay automatically deducts your balance each month on the due date. Paperless billing means you’ll receive your utility bill electronically instead of by mail.

Pay By Phone

To pay your Port Angeles utility bill by phone, call (844) 446-6249. The automated phone system is available 24/7 and accepts Visa Mastercard Discover, debit cards and electronic check payments.

You’ll need to enter your 10-digit account number and service address zip code. Phone payments process instantly just like online payments. This is a quick easy option when you don’t have time to login online.

Pay By Mail

If you prefer to mail your payment, you can send a check or money order to:

City of Port Angeles
321 E 5th Street
Port Angeles, WA 98362

Write your 10-digit account number on the check or money order and allow 7-10 days for delivery and processing time. Payments must be received by the due date to avoid late fees.

Pay In-Person

To make an in-person payment, visit Port Angeles City Hall at 321 E 5th Street. City Hall is open Monday-Friday from 8am to 5pm except on holidays. You can pay with cash, check or credit/debit card at the front desk.

In-person payments made before 5pm on a business day are applied to your account right away. A 24-hour drop box is also located outside City Hall if you need to drop off a payment after hours.

Payment Assistance Programs

If you are having trouble paying your utility bill, the City of Port Angeles offers programs that may help including:

• Payment arrangements – Set up a monthly payment plan to pay your past due balance over time.

• LIHEAP – Low-income households can receive federal grant assistance for utility bills through LIHEAP.

• Donation pledges – Donate $1 or more to the HELP program when paying your bill. The funds assist other Port Angeles residents in need.

Be sure to contact the City right away if you need help with your utility bill to avoid disconnection of service. There are options available to help you get back on track.

Avoid Late Fees and Disconnection

Your Port Angeles utility bill is due by the 25th of each month. A late fee of $10 or 3% of the balance (whichever is greater) is applied if the bill is not paid on time.

If your account becomes past due by 60+ days, a disconnection notice will be sent. You must pay the past due amount in full within 10 days of receiving the notice to avoid service interruption.

Keeping your City of Port Angeles utility account current is important to maintain uninterrupted service. Take advantage of the quick and easy ways to pay your bill including online, phone, mail or in-person. And contact the City immediately if you anticipate having trouble making a payment by the due date – they have programs in place to help qualified customers bridge the gap. Don’t get disconnected – pay your Port Angeles utility bill on time every month.