Paying your water bill in Port Arthur, TX is quick and easy with the city’s online payment system. This comprehensive guide covers everything you need to know about setting up an account, making payments, and getting help for your Port Arthur water utility account.
Getting Started with Port Arthur Water Bill Pay
To start paying your water bill online, begin by going to the Port Arthur Water Utilities Department website Click the link to access the payment portal
On the portal, click the “Login” tab in the upper right corner If you don’t already have an account, you’ll need to register with your name, email address, account number, and mailing address Your account number can be found on your paper billing statement.
Once registered, you can login anytime to manage payments, view statements update account details and more. Be sure to record your username and password in a safe place for future reference.
Making Payments Through Port Arthur’s Online System
The Port Arthur online bill pay system allows you to quickly pay your water bill through the secure payment portal. Here are the steps to make a payment:
- Login and access your account dashboard.
- Click “Make Payment” and enter your utility account number if prompted.
- Enter the payment amount. You can pay the total balance due, make a partial payment, or pay a fixed amount.
- Select a payment method. Options include credit card, debit card, or e-check from a bank account.
- Enter your payment details and submit.
The online system accepts Visa, MasterCard, and Discover credit and debit cards. Payments by e-check from a checking or savings account are also accepted with no processing fees.
Payments are typically processed within 1 business day. Allow extra time for mailed payments. You can view pending and posted payments in your payment history.
Recurring Payments and AutoPay
For convenience, you can set up recurring payments and auto-draft through Port Arthur’s online portal.
Recurring payments allow you to schedule payments for the same amount at fixed intervals, such as the 5th of each month. AutoPay automatically deducts the total balance due from your payment method each month.
To set up recurring payments or AutoPay:
- Go to “My Profile” and manage payment methods.
- Click “AutoPay Program” and enroll in AutoPay or recurring payments.
- Select your payment amount, method, and frequency.
- Review and submit your enrollment.
You can edit or cancel automated payments at any time through your account. Enrolling in AutoPay means you never forget a payment!
Payment History and Online Statements
Your Port Arthur online account also stores your payment history and billing statements, providing useful records and details.
You can view paid and pending payments with payment dates and amounts. Download or print electronic copies of your billing statements going back 24 months. Having statements easily accessible makes tax time and reconciling payments a breeze.
Review statements and payment history regularly to confirm billing accuracy and proper credits from payments made. Report any discrepancies immediately to Port Arthur Water Utilities.
Getting Help with Port Arthur Water Bill Pay
If you need help with Port Arthur’s online payment system, contact Water Utilities customer service:
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Call 409-983-8230 during business hours for assistance over the phone.
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Email [email protected] for help with payment issues, account access, and questions.
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Visit the Water Utilities office at 444 4th St in Port Arthur if you prefer in-person support.
Customer service can provide step-by-step instructions for using the online portal, making payments, updating your account, and troubleshooting any errors that arise. Don’t hesitate to reach out!
Convenience and Control with Online Water Bill Pay
Paying your Port Arthur water bill online provides convenience, savings, and account control. In just minutes each month, you can securely pay your bill, automate payments, access account history, update details, and get assistance.
Go paperless and avoid late fees by enrolling in AutoPay. Take control of your account 24/7 with Port Arthur’s user-friendly online portal. Easy water bill management means no more waiting in line or mailing paper checks. Pay bills your way on your schedule and enjoy the time savings, convenience, and security of online payments.
Port Arthur, Texas residents are upset over water bills and disconnect notices
Can I pay my Port Arthur water bill online?
The Port Arthur Water Utility Billing Division is transitioning to a new payment system. Click-2-Gov is no longer be available. Unfortunately, bank drafts and online credit card payments are not available at this time. We will not do water cut-offs, due to billing issues. We will not charge late fees due to billing issues.
What payment methods does the city of Port Arthur use?
The City of Port Arthur offers a number of ways to pay so that the process is as simple and easy as possible for our residents. We want to make sure that everyone has a way to pay that works best for them, whether it’s in person, online, or over the phone. The City of Port Arthur website is operated and funded by the City.
Is Port Arthur converting to a new billing and payment system?
The City of Port Arthur is in the process of converting to a new billing and payment system. The city stressed this to residents.
What does Port Arthur customer services do?
Over 18,000 people who use water and solid waste are billed and collected by the City of Port Arthur’s Customer Services Division. Over 10,000 connections, disconnections, and transfers of service locations happen every year as part of customer services. If needed, emergency services are also available. A customer may receive an estimated bill when:
Are there any alerts for Port Arthur water utilities?
There are no alerts at this time. Proactivity: The City of Port Arthur Water Utilities Department works to find solutions to the problems that come up as the environment changes. The Utility seeks to deliver ever-increasing value to its customers while promoting progress in its service area.
How do I create a Port Arthur water account?
You only need to log in to the City of Port Arthur Water site if you already have an account. City of Port Arthur Water accepts credit cards, debit, and direct deposit. Click here to login. Want to make a new account? You can do that on the website for the City of Port Arthur Water.
