Paying your Potomac Edison electric bill in West Virginia is easy with the various payment options available Potomac Edison serves over 268,000 customers in the Eastern Panhandle and North Central regions of West Virginia As an electric distribution company of FirstEnergy Corp., they offer many convenient ways to pay your bill so you can avoid late fees and service disruptions. This guide will walk you through the different methods for paying your Potomac Edison bill if you live in West Virginia.
Payment Options Overview
Potomac Edison offers several payment options to fit your needs and schedule. You can pay online, by phone, by mail, in person, or set up automatic payments. Here is a quick overview of the payment methods:
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Online – Pay on the Potomac Edison website or through the mobile app. You can make one-time payments or set up AutoPay using your bank account or credit/debit card.
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Phone – Call the toll-free automated phone payment system anytime to make a payment using your bank account or card.
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Mail – Send a check or money order payable to Potomac Edison along with your payment stub to the address listed on your bill Allow 5-7 days for delivery
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In Person: Take your bill to a place that is authorized to accept payments, like a pharmacy, grocery store, or a place that cashes checks. Pay with cash, check, or money order.
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Automatic Payments – Set up recurring payments from your bank account or credit/debit card so your bill gets paid automatically each month.
Paying Online
Paying online through the Potomac Edison website or mobile app is one of the easiest ways to pay your bill. To pay online:
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Go to www.potomacedison.com or use the mobile app.
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Select “Pay My Bill” and log into your account.
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Choose whether to make a one-time payment or set up AutoPay.
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Enter your payment information and submit.
You can use your checking or savings account to pay online for free. Visa, Mastercard, American Express, and Discover debit and credit cards are also accepted online but fees may apply.
Set up AutoPay to have your bill amount taken out of your account every month, so you don’t have to remember to pay it. You can cancel or change this anytime.
Paying by Phone
The Potomac Edison automated phone payment system allows you to pay your bill 24/7 by calling toll-free 1-800-686-0011. Have your account number ready to access your account.
Follow the voice prompts to make a one-time payment or get information on other payment options. You can use your banking account or credit/debit card to pay by phone. Fees may apply for card payments.
Paying by Mail
If you prefer to pay your Potomac Edison bill by mailing a paper check or money order, send your payment to:
Potomac Edison
PO Box 3615
Akron, OH 44309-3615
Check or money order should have your 15-digit account number written on it, along with a copy of your bill payment stub. Mail takes 5 to 7 days to arrive, so send your payment 7 to 10 days before it’s due.
Paying In Person
West Virginia has authorized payment locations that work with Potomac Edison. You can pay your bill in person with cash, check, or money order. Popular payment locations include:
- Grocery stores like Kroger, Walmart, Food Lion, Dollar General
- Convenience stores like 7-Eleven
- Check cashing stores
- Pharmacies like CVS, Walgreens
Find a payment location near you on the Potomac Edison website. A small fee may apply when paying in person. Bring your bill or have your account number handy.
Automatic Payments
For hassle-free bill payment, sign up for AutoPay through Potomac Edison. This automatically pays your bill from your bank account or credit/debit card each month.
To enroll in AutoPay:
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Log into your account online or use the Potomac Edison mobile app.
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Select AutoPay under “Manage My Account”.
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Enter your payment information and preferred payment date.
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Review and submit the AutoPay agreement.
You can cancel or change your AutoPay date anytime through your online account. AutoPay prevents late fees and service interruptions by ensuring your bill gets paid on time every month.
Account Management and Billing Support
In addition to paying your Potomac Edison bill, you can manage your account online or through the mobile app. View your electricity usage and payment history, update your account information, and access billing and payment support.
Some key account features include:
- Customize paperless billing and auto-pay dates
- Submit meter readings
- Request service turn on/off
- Report power outages
- Get billing questions answered
- Arrange payment plans if needed
Potomac Edison makes managing your electric service quick and easy. Pay your bill conveniently while monitoring usage and accessing account services online or on the go. Follow the payment options outlined here to pay your Potomac Edison bill on time every month.
One-Time Bank Draft Payment
Call our Customer Care Center to make a payment with your checking or savings account, either automated through the IVR or by talking with a Customer Service Representative.
One-Time Credit Card Payment
The following information is needed for payment:
- Account number
- Amount of payment
- Credit or debit cards like Visa®, MasterCard®, American Express®, Discover®, or Diners Club® are accepted. Pinless debit cards like PULSE®, STAR®, Accel®, or NYCE® are also accepted.
- Month/year expiration date
- ZIP Code associated with the account address
- ZIP Code associated with the credit card billing address
- 3- or 4-digit security card (CVV) from back of card
- Phone number
Once your one-time payment is approved, a confirmation number will be provided.
Payments made before 8 p. m. Monday through Friday, will be processed on the day the payment is made. Payments made after 8 p. m. on Friday, will not be processed until the following Monday at 8 p. m. This excludes bank and business holidays.
How to Read Mon Power and Potomac Edison Bills
FAQ
What is the phone number for Potomac Edison bill payment?
Contact: Potomac Edison – Email or call 800-686-0011 If conditions make it difficult to pay your electric bill on time, we can arrange affordable installments to be paid with your monthly bill.
Does First Energy Corp have an app?
The smartphone app is available for Apple® iPhone® and Android™ devices. Search for “FirstEnergy” or “JCP&L” in the app store.
Can I pay my Edison bill by phone?
Call 1-800-950-2356 to make a payment over the phone. You can also call 1-800-877-8600 to save your banking information for future use. There are no fees.
Why is my Potomac Edison bill so high?
7 Reasons Why Your Electric Bill is So High You forgot to factor in delivery charges (which can be 50% of your total bill!) Your contract expired and you are on a month-to-month rate. Your plan has a tiered usage rate and you didn’t hit the usage levels. Your plan has bill credits or a minimum usage fee.
What payment plans does Potomac Edison offer?
Potomac Edison has several payment plan options for different customers. Here are four payment programs they currently offer. Average Payment Plan: You can use the Average Payment Plan (APP) to level out your payments and pay the same monthly bill throughout the year.
How do I pay my Potomac Edison Electric Bill?
You can change your payment method at any time. Online: You can pay your Potomac Edison electric bill online by signing in to your FirstEnergy account. You can pay using a credit/debit card or with a checking/savings account. AutoPay: You can set up AutoPay to make automatic recurring payments each month to avoid paying your energy bill manually.
What is the Potomac Edison ebill app?
What is it? Our safe and easy-to-use mobile app lets you see and pay your Potomac Edison bill, look back at how much electricity you used, and see a history of your payments. Use these features to your advantage by signing up for our eBill program and setting up your accounts online through the app.
Who pays Potomac Edison bills?
Potomac Edison, a FirstEnergy Corp. subsidiary, delivers reliable, affordable electricity across Maryland and West Virginia, focusing on community improvement through its services. Berkeley County Public Service Water District: How to Pay My Bills Common Questions about Potomac Edison Bills, compiled and answered by doxo
Who is the Potomac Edison Company?
November’s key insights The Potomac Edison Company is an electric utility company subsidiary of the FirstEnergy Corporation. They provide electric service to over 400,000 business and residential customers in Maryland and West Virginia, including places such as Williamsport and Washington County.
How many customers does Potomac Edison serve?
Potomac Edison serves more than 400,000 customers in Maryland and West Virginia. How can we help you today? Can your home be more efficient? Link to Need help with bills? Need help with bills? Link to Looking for information about electric vehicles? Looking for information about electric vehicles? We can help.
