Potomac Edison provides electric service to parts of West Virginia. As a Potomac Edison customer, you have various options to pay your electric bill conveniently and on time each month.
In this comprehensive guide, I’ll outline the payment methods Potomac Edison offers, provide tips for avoiding late fees, and give instructions on how to pay your bill online or through the Potomac Edison mobile app.
Overview of Potomac Edison
Potomac Edison is an electric utility owned by FirstEnergy that serves over 275,000 customers in West Virginia. Their service area covers parts of the Eastern Panhandle and North Central regions of the state.
As a regulated utility, the rates Potomac Edison charges are set by the West Virginia Public Service Commission. However you can choose your electric generation supplier in FirstEnergy’s West Virginia territory.
Key facts about Potomac Edison:
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Provides electric distribution and transmission
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Does not supply power generation
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Sets rates regulated by the WV PSC
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Customers can choose alternate electric supplier
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Offers residential, commercial, and industrial service
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Service area includes Eastern Panhandle and North Central WV
Now let’s review the ways to pay your monthly Potomac Edison electric bill.
Pay Online
The fastest and most convenient way to pay your Potomac Edison bill is online through their website or mobile app. Here are the steps:
Through Account Login
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Go to Potomac Edison’s website and click “My Account”
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Log in with your username and password
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Select “Pay My Bill” and enter your payment info
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Choose a payment method and submit
As a Guest
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Go to the guest payment page
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Enter your 10-digit account number and ZIP code
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Select payment amount and method
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Provide billing address, email, and payment details
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Review and submit payment
Through Mobile App
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Download the FirstEnergy app on your device
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Select Potomac Edison as your company
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Log in or pay as a guest
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Enter payment details and submit
Pay by Phone
Call Potomac Edison at 1-800-686-0011 to make a payment over the phone using their automated system or by speaking with a representative. Have your account number ready.
Pay by Mail
Send a check or money order payable to Potomac Edison at:
Potomac Edison
P.O. Box 3615
Akron, OH 44309-3615
Allow 5-7 days for mailed payments to process. Include your account number on the check.
Pay in Person
Visit an authorized payment location to pay your bill in person. Fees may apply. Find pay agents here.
Enroll in AutoPay
For automatic bill payment, enroll in AutoPay through your online account. Payments will be withdrawn from your bank account each month.
Budget Billing
For the same bill amount each month, enroll in Potomac Edison’s Average Payment Plan. Contact customer service to get started.
Avoid Late Fees
Pay your bill by the due date listed to avoid a late fee. Potomac Edison offers a grace period before assessing late fees.
Payment Tips
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Monitor your usage through your online account
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Pay at least the minimum amount by the due date
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Contact Potomac Edison if you need payment assistance
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Notify them if your contact or banking information changes
One-Time Bank Draft Payment
Call our Customer Care Center to make a payment with your checking or savings account, either automated through the IVR or by talking with a Customer Service Representative.
One-Time Credit Card Payment
The following information is needed for payment:
- Account number
- Amount of payment
- Accepted card
- Credit or Debit – Visa®, MasterCard®, American Express®, Discover®, or Diners Club®
- Pinless Debit – PULSE®, STAR®, Accel®, or NYCE®
- Month/year expiration date
- ZIP Code associated with the account address
- ZIP Code associated with the credit card billing address
- 3- or 4-digit security card (CVV) from back of card
- Phone number
Once your one-time payment is approved, a confirmation number will be provided.
Payments made before 8 p.m. Monday through Friday, will be processed on the day the payment is made. Payments made after 8 p.m. on Friday, will not be processed until the following Monday at 8 p.m. This excludes bank and business holidays.
How to Read Mon Power and Potomac Edison Bills
FAQ
What is the phone number for Potomac Edison bill payment?
Does First Energy Corp have an app?
Can I pay my Edison bill by phone?
What payment plans does Potomac Edison offer?
Potomac Edison has several payment plan options for different customers. Here are four payment programs they currently offer. Average Payment Plan: You can use the Average Payment Plan (APP) to level out your payments and pay the same monthly bill throughout the year.
How do I pay my Potomac Edison Electric Bill?
You can change your payment method at any time. Online: You can pay your Potomac Edison electric bill online by signing in to your FirstEnergy account. You can pay using a credit/debit card or with a checking/savings account. AutoPay: You can set up AutoPay to make automatic recurring payments each month to avoid paying your energy bill manually.
What is the Potomac Edison ebill app?
What is it about? With our secure and convenient mobile application, you can view and pay your Potomac Edison bill, review your electric usage and see your payment history. Take advantage of these features by using the app to register your accounts online and enroll in our eBill program.
Who is the Potomac Edison Company?
November’s key insights The Potomac Edison Company is an electric utility company subsidiary of the FirstEnergy Corporation. They provide electric service to over 400,000 business and residential customers in Maryland and West Virginia, including places such as Williamsport and Washington County.
How many customers does Potomac Edison serve?
Potomac Edison serves more than 400,000 customers in Maryland and West Virginia. How can we help you today? Can your home be more efficient? Link to Need help with bills? Need help with bills? Link to Looking for information about electric vehicles? Looking for information about electric vehicles? We can help.
How do I contact Potomac Edison?
Potomac Edison has several customer service options. Use the online email form on the Contact Us page to make general inquiries. You can set up text alerts to receive outage updates. You can follow Potomac Edison and FirstEnergy Corp on Facebook and Twitter for additional support and updates.
