- What skills will help me succeed as a prior authorization specialist? …
- What is a prior authorization specialist’s work schedule like? …
- What is a prior authorization specialist’s work environment like? …
- How can prior authorization specialists increase their salary?
Interview with the Expert: Prior Authorizations
Interviews for Top Jobs at Centene
Prior Authorization Nurse Interview
I interviewed at Centene (Woodland Hills, CA)
Interview
Terrible experience as they give you the run around. Applied to two positions and was invited to a virtual job fair where you talk to department managers where they ask about your background. Only to be told to apply for another Req number, waiting around for over a month and being told to attend another virtual job fair. After the second job fair interview almost another 2 weeks later to be declined. I don’t mind not being offered a position but don’t make your candidates wait around for almost two months to be rejected? Tells a lot about how the company would be working for them and the disorganization.
- What was your background and role at your previous position?
Prior Authorization Nurse Interview
I applied online. The process took 1 week. I interviewed at Centene (Tampa, FL) in Sep 2020
Interview
The interview wasn’t so much an interview as it was just seeing if I was a good match for the team. There were no typical interview questions like “Tell me about a time when…” or “Tell me about a situation and how did you handle it…” It lasted an hour and the manager basically just told me about the department, the team, what programs are used, benefits, and productivity expectations.
- Do you have experience in MCG and InterQual?
Example: “I am an excellent communicator who is always looking for ways to improve my organization and time management skills. I am also highly organized and detail-oriented, which makes me great at following processes and procedures. In my last role, I helped implement new policies and procedures for our department, which made it easier for employees to understand their roles and responsibilities.”
Example: “I would first look at the quality assurance process, including the testing phase, to see if there are any issues with it. If I don’t find anything wrong with the process, then I would contact the client to understand why they keep returning the product for repairs or replacements. Once I have all the information, I will work with my team to determine what could be causing the recurring issue. We may need to change the design of the product or its components to ensure that we meet our customer’s needs.”
Example: “I have extensive experience using quality control software, as I was trained on a variety of different types when I first started my authorization specialist position. In my current role, I primarily use QualityPro, which is an online system that allows me to check for errors or discrepancies before submitting my work. It’s easy to navigate and has helped me catch mistakes more quickly than other systems I’ve used.”
Example: “I always check for spelling and grammar mistakes first because these are easy to overlook when reviewing a document. I also make sure all information is consistent throughout the entire form, including dates, signatures and contact information. If there are any discrepancies, I will ask my supervisor if they would like me to correct them or if they want me to note them so they can be addressed later.”
Example: “I think the most important aspect of quality assurance is communication. It’s essential for me to communicate with my team members about any changes I make or updates I receive on a project so everyone stays informed. This helps us avoid mistakes and ensures we’re all working toward the same goals. In my last role, I had to update our client database after several clients changed their contact information. I communicated with my team regularly throughout this process to ensure everyone was aware of what needed to be done.”
Nothing says “hire me” better than a track record of achieving amazing results in past jobs As Referral Authorization Coordinator, so dont be shy when answering this interview question! A great way to do so is by using the S-T-A-R method: Set up the situation and the task that you were required to complete to provide the interviewer with background context (e.g., “In my last job as a Referral Authorization Coordinator, it was my role to manage the invoicing process”), but spend the bulk of your time describing what you actually did (the action) and what you achieved (the result). For example, “In one month, I streamlined the process, which saved my group 10 man-hours each month and reduced errors on invoices by 25%.”
I would explain and show to him or her best way possible and if they have a better way then I will encourage him or her to let me know then we can see if it works or not As Referral Authorization Coordinator.
Again be honest. The interviewer will be able to sense very quickly if youre be disingenuous. Your answer should be base on your person reasons, career aspirations as well as research youve performed on the company. The most important thing you should do is make sure to relate your answer to your long-term career goals.
Examine the trends of the company and also where there may be some weaknesses (news articles often document this on public companies or look at their competitors to see how theyre positioning it against them.) Then, once you have that knowledge, think creatively on how you could improve upon that weakness for them.
Acknowledge their pain – empathize with them. Then apologize and offer a solution to fix the mistake.
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| 3.5 | Work-Life Balance |
| 3.5 | Pay & Benefits |
| 3.1 | Job Security & Advancement |
| 3.1 | Management |
| 3.4 | Culture |
FAQ
What is prior authorization job description?
What questions do they ask during interview?
- Could you tell me about yourself and describe your background in brief? …
- How did you hear about this position? …
- What type of work environment do you prefer? …
- How do you deal with pressure or stressful situations? …
- Do you prefer working independently or on a team?
