The Pueblo West Metropolitan District provides water, sewer and other municipal services to residents and businesses located within the metro district boundaries in Pueblo West, Colorado. As a customer, you receive monthly utility bills for these services that must be paid on time. Read on for a guide to paying your Pueblo West Metro utility bill conveniently online, by phone, in person or by mail.
About Pueblo West Metro District
The Pueblo West Metropolitan District is a special district government entity that provides services like water, sewer, roads, parks and fire protection to over 30,000 residents in Pueblo West Homeowners and businesses located within the metro district receive monthly utility bills from Pueblo West Metro for
- Water usage and service fees
- Sewer service fees
- Stormwater fees
- Road maintenance fees
Bills are mailed out monthly and due by the 20th of each month. Pay promptly by the due date to avoid late fees. The metro district offers various payment options to make it easy to keep your account current.
Understanding Your Pueblo West Utility Bill
Review your monthly Pueblo West Metro bill to understand the itemized charges
- Water usage – Based on metered consumption
- Water service fee – Fixed monthly charge
- Sewer service fee – Fixed monthly charge
- Stormwater fee – Fixed monthly charge
- Road maintenance fee – Fixed monthly charge
- Taxes and surcharges
- Previous balance or credits
Check that your consumption aligns with your household or business needs. Notify Pueblo West Metro promptly if you see any discrepancies on your utility bill.
Ways to Pay Your Pueblo West Metro Bill
Pueblo West Metro offers multiple payment options to provide convenience and flexibility:
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Online – Pay by card on the online payment portal.
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Phone – Call the toll-free number to pay over the automated phone system.
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Mail – Send a check or money order to the payment processing PO box.
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In person – Pay by cash, check or card at the Pueblo West Metro office.
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Auto pay – Enroll to have payments auto-debited from your bank account.
Let’s take a closer look at how to utilize these payment methods correctly.
Paying Your Bill Online
The Pueblo West Metro online payment portal allows payments by debit/credit card. To pay online:
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Visit the payment website.
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Enter your account number and 4-digit PIN.
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Select your payment amount and submit your card details.
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Save the confirmation number as your receipt.
Online payments are processed within 1-2 business days. A small convenience fee is added to card payments.
Paying by Phone
Call the toll-free automated payment line at 888-351-4679. Follow the prompts to enter your account details and card information. Payments by phone also incur a convenience fee. Save the confirmation number at the end as your receipt.
Paying by Mail
To pay your utility bill by standard mail:
- Make your check or money order payable to “Pueblo West Metro District”
- Write your account number clearly on the payment
- Mail to: P.O. Box 7299, Pueblo West, CO 81007
Allow 5+ days for mailed payments to process. Send by the 15th to arrive on time.
Paying In Person
You can pay by cash, check or card in person at:
Pueblo West Metro District
20 W Palmer Lake Dr.
Pueblo West, CO 81007
Get a receipt as your payment confirmation.
Enrolling in Auto Pay
For hands-free convenience, complete the Auto Pay form to have your monthly bill payment directly debited from your bank account around the due date. This ensures your bill is paid on time automatically each billing cycle.
Avoid Late Fees
Pay your Pueblo West Metro utility bill in full by the 20th of each month to avoid a late fee. If your account becomes past due for multiple months, your services may be suspended until the overdue balance is paid. Use the available payment options to easily keep your account current and avoid disruption.
Living and working within the Pueblo West Metropolitan District provides you access to essential utilities like water, sewer and road maintenance. Pay your monthly bill on time via the convenient online, phone, mail or in-person payment methods. Keeping your account in good standing lets you continue benefitting from the services provided by Pueblo West Metro for the community.
Pueblo West residents concerned after water bills sent to wrong customers
What is a service line in Pueblo?
A service line is the pipe that goes from each home to the water main in the street or alley. Lead service lines in Pueblo’s service area are thought to make up a very small part of the system’s more than 40,000 customer connections.
How do I pay my Pueblo West Water Bill?
For your convenience, a drive-up dropbox is available at our offices at 20 W. Palmer Lake Dr. (map). Call toll free 888-351-4679 to make payments over the phone. Use Pueblo West Water’s online payment portal to pay your water bill. Customers may set up automatic billing to pay your water on time every month.
How do I contact Pueblo West Metro?
Call us at 719-547-5000 between 8:00 a.m. and 5:00 p.m., Monday through Friday, if you have questions about your payment, billing, or account information, or if you want to start or stop service. m. to 5 p. m. excluding holidays. You can also email us at billing@pueblowestmetro. us. Use our online payment system to pay your bill.
Does pueblo water offer a pay-by-phone option?
Call our customer service line at 719-584-0250 to find out more about these programs or any other services Pueblo Water provides, such as a pay-by-phone option. The Board of Water Works of Pueblo is dedicated to giving people the best water at the cheapest price.
How do I contact pueblo water?
Please call our Customer Service Department at 719-584-0250 between 8 a.m. and 5 p.m., Monday through Friday, to start or stop service. m. – 4 p. m. , Monday through Friday (excluding holidays). Pueblo Water offers easy ways for customers to pay, such as: Pueblo Water knows that some of its valued customers are having a hard time with money.
How do I create a Pueblo West Metro account?
If you already have an account, you just need to login to the Pueblo West Metro site. Pueblo West Metro accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Pueblo West Metro website.
