How to Pay Your Questar Gas Bill by Phone

If you’re a Questar Gas customer looking to pay your natural gas bill quickly and easily over the phone, you’ve come to the right place! Paying by phone is a convenient option that only takes a few minutes. This article will provide the number to call and walk through the full over-the-phone payment process step-by-step.

Benefits of Paying Your Questar Gas Bill by Phone

Here are some of the main advantages of paying your gas bill by calling Questar’s toll-free automated payment line

• Speed – Payments post to your account almost instantly over the phone.

• Convenience – Make a payment 24/7 without stamps or envelopes

• Avoid Late Fees – Pay at the last minute by phone even after office hours.

• Payment Options – Use credit/debit cards or checking/savings accounts.

• Accessibility – Speak to a live agent if help is needed.

• Security – Your financial information is safe with automated payments.

• Simplicity – The phone system is user-friendly and intuitive.

Questar Gas Bill Pay Phone Number

To pay your Questar Gas bill over the phone, simply call 1-877-748-3330. This toll-free number connects you to Questar’s automated payment system.

If you need help or have questions for a live agent, press “0” at any time during the call to be transferred. Agents are available Monday – Friday 7am – 7pm MT.

Step-by-Step Guide to Pay by Phone

Follow these steps to easily pay your Questar Gas bill with the automated phone system:

1. Call 1-877-748-3330.

2. Select “1” for residential customers when prompted.

3. Enter your 10-digit Questar account number followed by the # sign.

4. Enter your 13-digit phone number associated with the account including area code.

5. Select your payment method: “1” for credit/debit card or “2” for bank account.

6. Enter your payment information when prompted and select whether to pay full or partial balance.

7. Follow the voice prompts to complete and confirm your payment.

8. Your 16-digit confirmation number will verify payment was successful.

The entire call takes approximately 5-10 minutes.

Payment Confirmation and Receipt

After paying by phone, you will receive an email confirmation for your records if you have an email address on file. You can also log into your account on the Questar website or mobile app to view your payment history and new account balance.

If needed, call billing services at 1-800-323-5517 to request a paper receipt be mailed to you. Be sure to reference your confirmation number.

Avoid Late Fees

Paying your gas bill by the due date helps avoid late payment penalties. Questar bills are due the 1st of each month. A 6% late fee is applied after the 15th.

Mailing delays can cause a late payment, but calling by phone lets you pay up until the deadline to steer clear of those pesky late charges.

Auto Pay and Budget Plan Options

For hands-free payments, enroll in Questar’s Auto Pay program. This automatically deducts your monthly gas bill from your bank account around the 8th of each month. Sign up online or by calling billing services.

You can also even out bills with Budget Plan averaged payments withdrawn monthly. Call to enroll.

What Payment Types Are Accepted?

The Questar automated phone payment system accepts Visa, Mastercard, American Express, and Discover credit and debit cards.

You can also pay directly from a checking or savings account by entering your routing and account numbers when prompted.

Unfortunately at this time you cannot split payment between multiple cards or accounts in one call.

Avoid Service Disruption

Paying on time helps avoid any disruption to your natural gas service. Accounts past due 30 days or more are subject to shut off. Don’t get left in the cold – call to pay today!

Get Payment Assistance If Needed

If you are having trouble paying your gas bill, Questar offers payment assistance programs and flexible payment plan options. Call billing services or check the website for qualification details.

In Summary

Paying your Questar Gas bill over the phone is incredibly quick, easy, and secure. Avoid late penalties and keep your gas flowing by calling 1-877-748-3330 anytime to make a payment. Give it a try today!