How to Pay Your Rainier View Water Bill Online and By Mail

Paying your water bill on time is important to avoid late fees and service interruptions. Rainier View Water, now part of Washington Water Service, offers multiple options to pay your bill conveniently. In this article, we’ll provide a step-by-step guide on how to pay online, by phone, by mail, and in person

Paying Online

The easiest way to pay your Rainier View Water bill is online through Washington Water’s website. Here’s how to pay online

• Go to https://www.wawater.com/ and click on “Pay Your Bill” at the top of the page. This will take you to the payment portal.

• If it’s your first time paying online, click on “Register” to create an account You’ll need your account number and an email address

• Once registered, log in with your email and password. Your account balance will be displayed.

• Enter your payment amount and select your payment method – credit card or bank account.

• For credit cards, enter your card details and billing address. For bank accounts, enter your account number and routing number.

• Review the payment details and submit. You’ll receive a confirmation email with your payment receipt.

Paying online is the fastest way to ensure your payment gets processed immediately. It’s available 24/7 and you can opt to store your payment details for future transactions.

Paying by Phone

You can also pay your Rainier View Water bill easily over the phone using Washington Water’s automated payment system.

• Call Washington Water at 1-877-408-4060. This number is available 24/7.

• Follow the prompts to make a payment using your account number, card details, and billing zip code.

• The system will confirm your payment details and process the transaction.

• You’ll receive a confirmation number at the end – be sure to note this down as proof of payment.

The phone payment system is available in both English and Spanish. Speaking to a customer service agent is also an option during business hours if you prefer.

Paying by Mail

If you prefer to pay your bill via check or money order, mailing in a payment is easy.

• Write your 12-digit account number on your check or money order. This ensures your payment gets applied correctly.

• Make it payable to Washington Water.

• Write your service address on the payment to identify your account.

• Mail your payment to:

Washington Water
PO Box 336
Gig Harbor, WA 98335

• Allow 5-7 business days for your mailed payment to reach and process. Pay early to avoid late fees.

• Always include your payment stub or write your account number on the check to speed processing.

Mailing a check gives you a paper trail, but takes longer to process than online payments. Be sure to mail at least 5 business days before your due date.

Paying In Person

For cash payments or money orders, you can pay your Rainier View Water bill in person at an authorized payment location.

• Walmart stores – Look for the CheckFreePay sign at the customer service desk to pay with cash or money order.

• 7-Eleven stores – Make cash or debit payments at the register. Look for the PayNearMe sign.

• Ace Hardware stores – Cash and credit/debit cards accepted.

At an in-person payment location, you’ll need to provide your account number or scan your bill to process the payment. Get a receipt as proof of payment.

In-person payments allow you to pay with cash immediately. However, availability of these authorized payment locations can vary.

Setting Up Auto-Pay

For ultimate convenience, consider enrolling in auto-pay for automatic payments from your bank account.

• Log into your Washington Water online account and access the My Profile section.

• Select AutoPay Enrollment.

• Enter your bank account details and select a payment date.

• Agree to the terms and submit.

Once auto-pay is active, your payments will process on the due date without any action needed from you. You’ll still receive a bill for your records.

Auto-pay gives you peace of mind that your bill is handled on time every month. Just be sure to monitor your bank account balance.

What Happens If You Miss a Payment?

If you’re unable to pay your water bill by the due date, it’s important to take action quickly:

• A late fee of 1% will be applied if payment is not received by the due date.

• A disconnection notice will be sent if the account remains unpaid after 10 days past the due date.

• Accounts with a past due balance after 20 days are subject to water service interruption. Service will not be restored until the past due amount is paid.

• An additional $30 fee is charged for reconnecting service after disconnection.

• Missed payments can impact your credit score and lead to collections actions if left unpaid.

Avoid penalties and service interruptions by paying on time every month. If you anticipate difficulty with a payment, contact Washington Water immediately about possible payment plan options.

Available Payment Assistance Programs

If you are experiencing financial hardship and unable to pay your bill, Washington Water offers two assistance programs:

• Promise Pay – Offers 12-month interest-free payment plans for past due balances. Apply online or contact customer service.

• Low Income Household Water Assistance Program (LIHWAP) – Provides bill payment assistance for qualifying low income households. You must apply through your local social services office.

Payment plans and financial assistance are available to help customers manage through difficult circumstances. Be sure to contact Washington Water right away if you anticipate problems paying your bill.

In Summary