Switching to clean, renewable energy is an excellent choice both for the planet and your wallet. However, you still need to pay your new Rhythm energy bill each month to keep the lights on. Luckily, Rhythm offers fast, convenient online bill payment options.
Read on to learn how you can view billing details and pay your Rhythm energy bill fully online in just minutes.
Getting Started with Online Account Access
After switching your home to Rhythm renewable energy, you will receive a welcome email with instructions for setting up your online account.
Visit Rhythm’s website and click “Pay Bill” or “Manage Account” to get started.
You will need your Rhythm account number and an email address to create your online login credentials. Make sure to use the same email as when you signed up for Rhythm service.
Once your account is created, you can conveniently access billing details, make payments, update account information, and more anytime.
Benefits of Paying Your Rhythm Bill Online
Paying your energy bill through Rhythm’s secure online portal offers many advantages:
- 24/7 access – Pay anytime night or day
- Ease of use – Simple account dashboard
- Payment options – Pay by credit, debit, bank account
- Paperless billing – Go green with e-bills
- Store payment info – Quickly pay recurring bills
- Account management – Update details, manage service
With online bill pay, you don’t have to wait for a paper statement or limit payments to business hours. Take care of your Rhythm energy bill on your schedule!
Viewing Your Rhythm Energy Usage and Charges
Through the online dashboard, you can view detailed breakdowns of your Rhythm energy usage and monthly charges.
Graphs and charts illustrate your electricity usage over time so you can identify trends and peaks. You can even compare usage month-to-month or year-to-year.
Each monthly statement outlines the meter reading dates, total kW hours consumed, and itemized fees. You’ll see supply charges, distribution utility fees, taxes, credits, and any special charges for that billing period
Reviewing this usage data helps you understand your energy costs and make informed choices about conservation.
Paying Your Rhythm Energy Bill Online
When ready to pay your bill, just log into your account and click “Pay Bill”. You can make one-time payments or set up recurring automatic payments.
Rhythm accepts Visa, Mastercard, Discover, American Express, and payments directly from your checking account.
You can store payment information securely in your account profile to simplify paying each month. Rhythm does not charge convenience fees for online payments.
You will receive an emailed receipt after each transaction. Payments are typically applied to your account within 1 business day.
Going Paperless
Along with online bill pay, enroll in paperless billing to go fully digital. You’ll receive an email when your new e-statement is ready to view rather than a mailed paper bill.
To enroll in paperless billing, simply log into your account and update your preferences under “My Profile”. Going paperless helps the planet and declutters your mailbox!
Getting Account Support
If you have any questions about your Rhythm bill, online account, or service, the customer support team is ready to help.
You can reach out by email, phone, chat, or schedule a call through your online account. Rhythm strives to provide exceptional customer service.
Switching to renewable energy is an excellent decision. Pay your new Rhythm energy bill with ease each month using the convenient online account tools. Less hassle means more time enjoying your clean power!
Didn’t find what you were looking for?
Review these topics for help.
Our 30-Day Test Drive is our way of making you feel confident in signing up with Rhythm. We give you 30 days to decide. You have 30 days from the date you start services with Rhythm. We think you’re going to love Rhythm. If you dont? Leave us early without the penalty.
Please note: After the first 30 days, we will charge an early termination fee (ETF) of $10-$20 for each whole month remaining in your contract, depending on the plan selected.
No, if you are switching to Rhythm, we will notify your prior provider of the switch through ERCOT.
This is true whether you are under contract with your prior provider or not.
Please see Early Termination Fee reimbursement for next steps if you are currently under contract.
If you are moving into a new location, make sure to request a move out for the prior location with the provider serving it. If its Rhythm, awesome! Well process a transfer of service and get everything situated. If it is a different provider, youll need to contact that provider to request the move out.
Sometimes, the location a customer is moving into has a switch hold on it from the prior tenant. Switch holds are agreed to when a Deferred Payment Plan is signed. The new tenant is not responsible for these charges and can switch the home into their name by submitting a New Occupant Statement to Rhythm. We will then submit it to the utility on your behalf. When emailing this form to Rhythm, please include a copy of one of the following forms as proof of your move:
- Signed Lease, showing the date of occupancy with signatures
- Closing Documents, from the home’s sale
- Notarized Affidavit of Landlord
Deposits can be paid online during sign-up or by calling 1-888-7RHYTHM. The deposit must be satisfied before an enrollment can be confirmed or electricity service started. Deposits will be fully reimbursed after 12 consecutive on-time payments, with interest at the rate approved by the PUCT.
Deposit Alternative Program – For Eligible Customers
Some customers may qualify for the Deposit Alternative Program based on their credit profile. The Deposit Alternative Program requires payment of a Deposit Alternative Fee before enrollment can be confirmed or electricity service started. The Deposit Alternative Fee is non-refundable.
Can the deposit requirement be waived?
Yes. Send a copy of a letter of credit from your most recent electricity provider to Rhythm. The Letter of Credit must show no more than 1 late payment for the most recent 12 consecutive months as well as have no disconnections for non-payment.
Or you may be eligible for a deposit waiver if you are:
A customer aged 65+: We will waive your deposit if you send us a valid copy of one of the following forms of identification :
- State-Issued Identification Card
- U.S. Drivers License
- Passport
A victim of family violence: If you are a victim of family violence, you are eligible to have your electric service deposit waived. To qualify as a victim of family violence, you will need to send a copy of your Texas Council on Family Violence deposit waiver certification letter. The letter must be filled out by family violence center personnel, treating medical personnel, law enforcement personnel, a Texas District Attorney or County Attorney, Office of the Attorney General personnel or a grantee of the Texas Equal Access to Justice Foundation which you can find on the Texas Council on Family Violences Website.
Victim of Potential Fraud: If we were not able to verify your identity, please send a copy of one of the forms of identification below directly to Rhythm.
- State-Issued Identification Card
- Drivers License from The United States
- Passport
- Military ID
- Government Employee ID
Medically Indigent: Submit a certification letter to Rhythm establishing that the account owner is medically indigent: Form here
Once you complete your enrollment, it will take 3-4 hours for the utility to approve your service request and confirm your service start date. Rhythm will keep you up to date on your enrollment status via email or SMS. If any additional info is required to approve your service request, our Customer Care Team will be in touch with you. Please allow our Team up to 1 business day to get in touch.
Bill pay has been made easy
FAQ
Where can I pay my Just Energy Light bill?
Your payment is easy to make because you can do it online or over the phone at 1-866-268-1975. This lets our customers avoid hold time when paying by phone with one of our Energy Advisors.
How to cancel rhythm energy?
Send us an email and get a response in one business day. To cancel your electricity service, please send an email to support@gotrhythm. com with the following information to help expedite your request.
What is rhythm ops LLC?
Rhythm Ops is a wholly-owned subsidiary of Rhythm Energy, Inc. (‘Rhythm Energy’). Rhythm Energy is a wholly-owned subsidiary of Rhythm Holdings, LP (‘Rhythm Holdings’).
How do I pay my rhythm Bill?
I am a former Entrust Energy or Power of Texas customer now with Rhythm. How do I pay my bill? We’re thrilled that you are now a part of the Rhythm family. We have different payment options available to you: Online: Visit your Account at account. gotrhythm. com. Here you can continue to use your same username and password.
How do I pay my rhythm Ops electricity bill?
Via Mail: Mail your check/money order to: Rhythm Ops, LLC P. O. Box 735903 Dallas, TX 75373-5903 You can also call our customer service team at 1-866-279-9665 to make a one-time payment. If you paid your electricity bill in cash at a store location before, we appreciate your patience while we add this payment option.
How can I pay my Rhythm Patient Invoice?
To pay your Rhythm Patient Bill, please fill out the form below and use a major credit card to click “Pay Now.”
What are rhythm rewards?
We want to thank you for all the things you do that help us become a better, more sustainable business. The Rhythm Rewards Program lets you earn points for those things. And every reward point can translate into money off your bill. For more information, visit www. gotrhythm. com/Rewards.
Why should you choose rhythm energy?
I would like to expecially highlight the value Iris has brought to our experience; Thank you Iris. For people who want to save money on their electricity bills and support green energy practices, Rhythm Energy is the best option.
What if my rhythm rate matches my contract rate?
If you are on a fixed rate with Rhythm, this should match your contract rate. TDU Delivery Charges: These fees cover the upkeep of the poles, wires, and meters that bring electricity to your home, as well as the electricity itself. The TDU delivery rates are regulated by the Public Utility Commission of Texas (PUCT).
