How to Pay Your Richmond Gas Works Bill: Quick Payment Options

Having reliable and affordable natural gas service is crucial for Richmond, Virginia residents and businesses. But paying the monthly gas bill isn’t anyone’s idea of fun. The good news is Richmond Gas Works offers several fast and easy ways to pay your gas bill so you can check this chore off your to-do list.

This comprehensive guide explains everything you need to know about paying your Richmond Gas Works gas bill including

• Payment options
• Using the online EZ-Pay portal
• Setting up auto-pay
• Paying by phone
• Paying by mail
• Paying in person
• Avoiding late fees
• Understanding your bill

Let’s get started exploring the many payment methods Richmond Gas Works offers to make paying your monthly gas bill quick convenient, and painless.

Richmond Gas Works Bill Payment Options

Richmond Gas Works provides multiple payment channels so customers can choose the gas bill payment method that works best for them:

• Online – Pay via the EZ-Pay portal on RichmondGasWorks.com using credit/debit card or bank account.

• Phone – Call 804-646-4646 to pay over the phone using a credit card.

• Mail – Send a check or money order to the payment processing center.

• In person – Pay with cash, check, or card at an authorized City of Richmond location.

• Auto-pay – Sign up to have payments automatically deducted from your bank account.

• Drop box – Deposit your payment check or stub after hours in a drop box.

Now let’s look at the easiest and most popular options—online, phone, and auto-pay.

Paying Your Richmond Gas Works Bill Online

The fastest and most convenient way to pay your gas bill is online through the EZ-Pay portal on the Richmond Gas Works website:

1. Visit RichmondGasWorks.com and click on “EZ-Pay”.

2. Enter your Richmond Gas Works account number and zip code.

3. Select your payment amount and choose a payment method.

4. Provide your debit/credit card or bank account information.

5. Review payment details and complete the transaction.

6. You’ll receive an email confirmation that your payment was received.

Paying online through EZ-Pay takes just minutes and you can see the payment applied to your account right away!

Paying Your Richmond Gas Bill by Phone

If you prefer to speak to a representative, you can also pay your Richmond Gas Works bill over the phone:

1. Call 804-646-4646 during regular business hours.

2. Specify that you want to make a payment on your Richmond Gas Works account.

3. Provide your Richmond Gas Works account number.

4. Enter your credit card information to process the payment.

5. Your payment will be immediately credited to your account.

This option allows you to pay your bill easily without leaving your home. However, an online payment is usually faster.

Setting Up Auto-Pay for Your Gas Bill

For maximum convenience, consider enrolling in Richmond Gas Works auto-pay which deducts your monthly gas bill amount directly from your bank account.

To start auto-pay for your gas bill:

1. Download and complete the Automatic Payment Plan form.

2. Attach a voided check for the account payments will debit from.

3. Mail the form and void check to Richmond Gas Works.

4. Your monthly gas bill will now be paid automatically on the due date.

With auto-pay, you skip remembering to pay each month and avoid late fees!

Avoid Late Fees and Service Shutoff

Nothing is more stressful than forgetting to pay your gas bill and owing late fees. Avoid this scenario and potential service interruption by:

• Marking your monthly due date on your calendar.

• Paying a few days early in case of processing delays.

• Having backup payment methods saved if your primary option fails.

• Calling Richmond Gas Works immediately if you miss a payment deadline.

• Inquiring about available payment plans if you fall behind.

Meeting bill due dates ensures your gas service continues uninterrupted. Richmond Gas Works tries to help customers that get in financial binds, but you have to contact them before service is disconnected.

Understanding Your Richmond Gas Works Bill

If you’ve ever been puzzled trying to read your Richmond Gas Works bill, here’s what each section means:

• Account number – This is your Richmond DPU account number.

• Service address – The address receiving natural gas service.

• Billing period – The service dates covered by the bill.

• Previous balance – Any amount carried over from your last bill.

• Consumption – Your natural gas usage in CCF (hundreds of cubic feet).

• Charges – Total costs including service fee, usage, taxes, etc.

• Messages – Important notices impacting your account.

• Due date – Payment deadline to avoid late fees.

• Amount due – Total payment due for the current billing period.

Take a minute to review the usage and charges each month so you understand what you’re paying for.

Richmond Gas Works offers a variety of options to pay your natural gas bill conveniently online, by phone, automatically, and more. Sign up for auto-pay to simplify bill payment even further. Just be sure to periodically check your usage and charges so you don’t overlook any account issues. Paying your Richmond Gas Works gas bill on time takes just minutes when you use one of the easy payment methods available.