If you live in the Rockford, IL area, your wastewater services are likely provided by the Rock River Water Reclamation District (RRWRD). Paying your RRWRD bill on time each month is important to avoid any service disruptions RRWRD offers multiple ways to pay your bill conveniently. This article will walk through the various payment options and provide tips to keep your account in good standing
Online Bill Pay
The easiest way to pay your RRWRD bill is online through their eBill system. To pay online go to the RRWRD website at fourrivers.illinois.gov and click on the link to access the online bill pay portal.
If you already have an online account, simply log in with your email and password. If you are new to paying online, you can quickly set up an account on the portal.
Online bill pay allows you to:
- View account balance
- Check payment history
- Make one-time payments
- Set up autopay
Online payments can be made via credit card or bank account. Accepted credit cards include Visa, Mastercard, Discover and American Express.
Paying online helps the environment by reducing paper bills and lets you pay your bill anytime from anywhere.
Pay by Phone
If you prefer to pay your RRWRD bill over the phone, call 815-387-7500 and select the billing option. You will need to have your account number ready to make a payment.
Phone payments can be made with a credit or debit card. The fee for paying by phone is $1.95.
Pay by Mail
To pay your RRWRD bill by mail, detach the payment stub from your paper bill and write in your account number if it’s not already printed. Include the payment stub along with a check or money order made payable to “RRWRD” and mail to:
Rock River Water Reclamation District
PO Box 7480
Rockford, IL 61126-7480
Be sure to mail your payment at least 7-10 days before the due date to ensure it’s received on time. Late payments will incur penalties and fees.
Pay In-Person
You can pay your RRWRD bill in-person at the Graceffa Administration Building located at:
3501 Kishwaukee St
Rockford, IL 61109
In-person payments can be made weekdays from 8am to 4:30pm except for holidays. Cash, check, money order and credit cards are accepted.
For convenience, there is both a walk-up window and drive-up window on the south side of the building to pay your bill in-person without needing to park.
Payment Drop Box
For after hours payments, a 24/7 walk-up drop box is located to the left of the main entrance of the Graceffa Administration Building. Place your payment (no cash) along with the bill stub in an envelope and deposit into the drop box anytime.
Pay at Midland States Bank
RRWRD bills can also be paid at any Rockford-area Midland States Bank branch. Bring your bill stub to make an in-person payment by cash, check or money order.
Tips for Paying Your Bill
Follow these tips for a smooth billing experience with RRWRD:
- Pay your bill by the due date to avoid late fees
- Sign up for autopay or paperless billing for convenience
- Check your usage for abnormal spikes that could indicate leaks
- Pay online for quick, easy payments 24/7
- Call RRWRD at 815-387-7500 if you need help or have billing questions
RRWRD offers flexible payment options to ratepayers in Rockford. Take advantage of these convenient choices to pay your bill on time each month. Contact RRWRD if you have any questions or need assistance with your billing account.
Report a Leak or Sewer Backup
If you’re having issues with your water or sewer service – please inform us immediately. Visit our Report an Issue or Emergency page below to learn more about how to contact the Four Rivers Sanitation Authority in the event of a water or sewer emergency – we’re here 24/7 and eager to help.
Watch for our updated Bill Calculator coming January 2025!
Sometimes all water used does not go down the drain to the sanitary sewer. The use of a credit meter allows Four Rivers Sanitation Authority to credit customers for water that does not go to the sewer. Learn more below!
Four Rivers Sanitation Authority offers a variety of laboratory testing services to residential customers, including lead, heavy metals and anion testing, as well as inorganic wastewater analysis. More information on these laboratory services may be found here:
Four Rivers Sanitation Authority introduces monthly billing to Rockford
FAQ
Do I have to pay Clark County water reclamation?
The legal owner of a property is responsible for all sewer bills. You have 30 days to let our office know about any changes, like if you move, buy, or sell the house.
What’s new at Rock River water reclamation district?
The Rock River Water Reclamation District has a new name and brand as of right now. We are now the Four Rivers Sanitation Authority (FRSA). Our new name and logo tell the story. Four Rivers Sanitation Authority protects the watershed that feeds into the Rock, Kishwaukee, Pecatonica and Sugar Rivers.
How do I Pay my Rock River water reclamation district Bill?
You can pay them directly on this website. Or pay on doxo with credit card, debit card, Apple Pay or bank account. How do I get in touch with Rock River Water Reclamation District about my bill? You can call them at 815-387-7400. I’m looking for my bill.
What’s new at Rockford Water Reclamation District?
The plant opened in 1932 and used to be called the Rock River Water Reclamation District. It cleans sewage for people and businesses in a 100-square-mile area. New name: Four Rivers Sanitation Authority. Old things are new again. “If that thing shuts down, you’ll have to back up the whole city of Rockford,” Hanson warned.
What is Rock River water reclamation doxo?
Fees may apply for other payment methods Also Known as: rrwrd. dst. il. Rock River Water Reclamation (IL) Doxo is a safe, all-in-one service that lets you manage all of your provider accounts in one app. This lets you send payments to thousands of billers reliably. Logos and other trademarks within this site are the property of their respective owners.
How do I pay my water bill at four rivers Sanitation Authority?
Four Rivers Sanitation Authority offers five convenient ways for you to pay your bill. Online payment through eBill is the fastest and easiest way to pay your water or sewer bill. All major credit cards (Visa, Master Card, Discover, and American Express) can be used to pay your bill, or you can link your checking account.
How many gallons of sewage a year is treated in Rock River?
And 1. 5 billion gallons of waste water a year is treated, cleaned and released into the Rock River. The plant opened in 1932 and used to be called the Rock River Water Reclamation District. It cleans sewage for people and businesses in a 100-square-mile area. Name change: Four Rivers Sanitation Authority: What’s old is new again.
