Paying bills can be a tedious task. With so many accounts and due dates to keep track of, it’s easy to miss payments and get hit with late fees. But for customers of the Russell County Public Service Authority (PSA) in Virginia, paying their utility bills just got a whole lot easier. Russell County PSA now offers a variety of convenient online and in-person payment options to make paying your water and sewer bill quick and painless.
As a customer of Russell County PSA, you likely receive a monthly bill for your water and sewer service. This bill contains important information like your account number, service address, payment due date, and the total amount owed. In the past, paying this bill meant either mailing in a check or money order, dropping off payment at the PSA office, or setting up bill pay through your bank. While these are still options, Russell County PSA now provides even more ways to pay your bill.
Online Bill Pay
The easiest way to pay your Russell County PSA bill is online through their website. You can pay your bill 24/7 using Visa, MasterCard, Discover or electronic check. There is a small convenience fee for paying by credit/debit card or e-check, but the ability to pay anytime from anywhere can’t be beat.
Just go to the PSA website and click on the “Pay Your Bill Now” button to pay online. After that, type in your billing zip code, account number, and the amount of your most recent payment. The website will display your current balance due. After that, you can enter your payment information and send the payment. The whole process takes just a couple of minutes.
Online bill pay is ideal for those who want to set payment reminders, avoid late fees, earn credit card rewards points, or just knock out bill paying tasks quickly from their computer or phone. It’s fast, easy, and secure.
Pay In Person
If you prefer paying your bill in person, Russell County PSA offers several convenient options for that as well
You can stop by one of the local New Peoples Bank branches in Honaker, Lebanon, or Castlewood. The bank will accept cash, check, or debit/credit card payments on behalf of the PSA. This option allows you to combine paying your water bill with your other banking needs.
You can also pay in person at the Russell County PSA office, which is at 137 Highland Drive in Lebanon. At the PSA office, you can pay with cash, check, money order, debit or credit card. Monday, Friday, and the day after a holiday are usually the busiest days. If you don’t have much time, you might want to avoid those days.
Pay by Mail
You can still mail a check or money order to the PSA to pay. Print out your payment coupon, then send it with your check or money order to the address on your bill. If you mail your payment, please allow 7–10 business days for it to arrive at the PSA office before the due date. This prevents your payment from being late and incurring fees.
Drop Boxes
The Russell County PSA has a drop box outside their office to make things easier. The safe box can be used 24 hours a day, seven days a week for payment. This is a great way to send your payment in person if you can’t make it to the PSA office during business hours.
Bank Bill Pay Services
Many banks and credit unions now offer online bill pay services to their customers. This allows you to pay your Russell County PSA bill directly from your bank’s website. The bank will either mail a check to the PSA on your behalf or make an electronic payment. The payment processing time varies, so check with your bank for details. There may also be fees associated with using your bank’s online bill pay.
Auto-Pay
For ultimate bill paying convenience, Russell County PSA lets you enroll in auto-pay. This automatically deducts your water and sewer payment from your credit card, debit card, or bank account each month. You never have to worry about missing payment deadlines. Auto-pay gives you peace of mind knowing your bill is always paid on time.
To enroll, you just need to fill out and submit an auto-pay authorization form. You can find the form on the PSA website or request one by calling their office. It’s a simple, hassle-free way to manage your monthly PSA bill.
Payment Arrangements
If you’re having trouble paying your bill in full, Russell County PSA may be able to set up a payment plan for you. This allows you to pay off your past due balance over time while keeping your water/sewer service active. Payment arrangements provide some flexibility when you’re facing financial hardship.
To see if you qualify for a payment plan, contact the PSA office. Their customer service team can review your account status and help get you on a manageable payment schedule.
Avoid Late Fees and Disconnection
With so many ways to pay your bill, there’s no reason to pay late and risk having your service disconnected. Russell County PSA offers multiple payment options to fit any schedule or preference.
Pay online, by phone, in person, or by mail. Set up auto-pay or payment reminders. Utilize drop boxes and bank bill pay. With a little planning, paying your PSA water and sewer bill can be fast, easy, and even painless.
So review your payment options and choose the methods that work best for you. Pay on time each month and avoid the hassle of late fees or service interruptions. Russell County PSA’s flexible payment options make it easier than ever to keep your account in good standing.
Additional Payment Tips
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Always include your payment stub or write your PSA account number on checks/money orders to ensure proper crediting of your account.
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Keep your contact information updated with the PSA so they can reach you about any payment issues.
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If paying by mail, allow 7-10 business days for delivery to avoid late fees.
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Watch for notifications from the PSA about any changes to due dates, fees, or payment processing times.
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Contact the PSA immediately if you are unable to pay your bill in full by the due date to discuss payment arrangements.
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Avoid waiting until the due date to pay your bill online or in person, in case of technical issues or long lines/wait times.
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Sign up for reminders from the PSA to receive alerts when your bill is ready and when payment is due.
Paying your water and sewer bill is an essential responsibility. But with Russell County PSA’s convenient payment options, you can now handle this chore quickly and painlessly. Choose the payment method that fits your needs and say goodbye to the hassle of bill pay for good!
