Russell County Sanitation provides garbage collection services to residents and businesses in Russell County Alabama. There are several convenient options to pay your sanitation bill each month. This article will explain the billing process payment methods, account management, and more for Russell County sanitation customers.
Russell County Sanitation Service Overview
Russell County Sanitation offers curbside garbage pickup for households and dumpster service for businesses. Home garbage carts are 96 gallons, with an option to add a 30 gallon cart for $11/month more.
Service fees are:
- Residential: $22/month
- Commercial cart: $37.50/month
- Dumpsters: Varies
The sanitation department also operates a transfer station for trash and yard debris disposal twice a month
Understanding Your Russell County Sanitation Bill
Sanitation bills are mailed out monthly and due upon receipt. Bills include:
- Base service fee
- Any additional cart fees
- Prior unpaid balance
- 10% late fee if over 30 days past due
New customers pay a one-time $22 administrative fee. Residential bills are typically around $22 per month unless you have extra carts.
Payment Options for Russell County Sanitation
There are several ways to pay your sanitation bill:
Pay Online
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Pay through the online payment portal anytime. You can also set up recurring payments here.
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Pay via SmartHub if you have an account with Russell County utilities.
Pay by Phone
Call 1-855-628-1280 to pay by debit/credit card on the automated system. A 3% fee applies to card payments.
Pay by Mail
Mail a check or money order payable to Russell County Sanitation to:
P.O. Box 1127
Phenix City, AL 36868
Pay In Person
Bring payment to the Russell County Sanitation office at:
56 Silver Run Drive
Seale, AL 36875
The office is open 8am – 4:30pm Monday through Friday, except holidays. You can also use the drop box after hours.
Pay at Other Locations
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The courthouse at 1000 Broad St in Phenix City accepts sanitation payments.
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Check with your bank or credit union – some accept payments for Russell County bills.
Setting Up Recurring Payments
For automatic bill payment each month, you can enroll in recurring payments through the online portal. Here’s how:
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Log into the payment portal.
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Click “Recurring Payments” and enter your details.
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Choose the date and payment method. Debit/credit cards incur a 3% fee.
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Confirm your recurring payment setup.
Your bill will now be paid automatically each month. You can cancel or change this anytime through the portal.
Late Payments and Past Due Bills
If your sanitation bill is not paid by the due date, a 10% late penalty applies to the total balance owed. Accounts more than 90 days past due will receive a final notice giving 15 days to pay before service is stopped.
To resume service after disconnection:
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Pay the past due balance in full.
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Pay a $50 reconnection fee.
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Sign back up for service and pay the $22 first month fee.
Moving and Changing Service
If moving within Russell County, submit a forwarding address to the sanitation department so your final bill can be sent to you. The cart must stay at the property – do not take it with you.
To start or stop service, fill out a request form on the sanitation department website or call 334-291-3232. Accounts are billed until a stop service request is received.
Hardship Assistance Programs
Those on fixed Social Security income may qualify for an exemption from sanitation fees. Submit income documentation and an application online or by email to request an exemption.
Payment plans and extensions may also be available for those facing financial hardship. Contact the sanitation department to discuss options.
Benefits of Paying Your Russell County Sanitation Bill
Keep your sanitation account in good standing by paying on time each month. Benefits include:
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Avoiding late fees and service disruption
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Maintaining reliable garbage collection
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Gaining access to the transfer station
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Saving money by setting up autopay
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Keeping a good payment history
Paying your sanitation bill benefits your household and the community by supporting this essential service. Use the convenient online and in-person options to pay on time every month. Contact Russell County Sanitation if you have any account questions or need assistance.
