Paying your water bill is an essential part of being a resident in Saginaw, Michigan. The city offers several convenient options to pay your water and sewer utilities so you can easily take care of this necessary task. In this comprehensive guide, we’ll walk through all the ways you can pay your Saginaw water bill, as well as provide tips for avoiding late fees and keeping track of your payment history.
Overview of Saginaw Water Bills
The City of Saginaw provides water and sewer utilities to residents and businesses located within the city limits. Water bills are issued on a monthly basis and are based on metered water usage. Bills are generated around the 15th of each month and are due by the 5th of the following month. For example, the usage for January would be billed in mid-February and due by March 5th.
Water rates in Saginaw consist of a fixed service charge based on your meter size plus a volumetric rate for each 1,000 gallons used. The volumetric rate structure encourages water conservation. Sewer charges are based on your metered water consumption. Current water and sewer rates are available on the City of Saginaw website.
Payment Options
The City of Saginaw offers several convenient payment options so you can pay your water bill in a way that fits your needs and preferences
Online Payment
The easiest way to pay your Saginaw water bill is online through the InvoiceCloud online payment system. You can pay using a credit/debit card, checking account, PayPal or Venmo. You’ll need your 10-digit account number from your water bill to use the online payment system.
Online payments can be made 24/7 and funds are typically posted to your account within 1-2 business days The online payment provider charges a nominal fee for credit/debit card and electronic check payments
Phone Payment
You can pay your Saginaw water bill over the phone using the InvoiceCloud automated phone payment system at 855-786-5349. This system accepts Visa, MasterCard, Discover and American Express. You’ll need to enter your 10-digit account number and zip code.
The phone payment system is available 24 hours a day, 7 days a week. A convenience fee applies to phone payments made by credit/debit card.
Pay By Mail
If you prefer, you can mail your payment to:
TreasurerCity of Saginaw1315 S Washington Ave.Saginaw, MI 48601
Payments must be received by the due date to avoid late fees. The City recommends allowing 7-10 days for mailed payments to reach them. Accepted forms of payment include checks, money orders and cashier’s checks.
Pay In-Person
You can pay your water bill in-person at the City Hall Treasurer’s Office located at 1315 S. Washington Ave. They accept cash, checks, credit/debit cards and money orders.
In-person payments are accepted Monday-Friday from 8:00am to 5:00pm. Be sure to bring your water bill with you so they can apply the payment to the correct account.
Recurring Payments
For convenience, you can enroll in auto-pay through InvoiceCloud to have your water bill automatically paid each month using a credit card or bank account. You can also set up scheduled one-time payments in advance. This helps avoid late fees if you think you may forget a month.
Pay By Text
Through InvoiceCloud, you can opt to receive text notifications when your bill is ready and pay via text using the stored payment method in your online account. Reply with the payment amount to complete the transaction.
Tips to Avoid Late Fees
Water bills in Saginaw are due by the 5th of each month. A 10% penalty is applied to past due balances after the due date. Here are some tips to help avoid late fees on your water bill:
- Sign up for paperless billing and set bill reminders/alerts so you don’t forget
- Enroll in auto-pay or scheduled payments as a set-it-and-forget-it option
- Pay a few days early each month to allow processing time for mailed checks
- Opt in to InvoiceCloud text alerts to get notifications when your bill is ready
- Avoid mailing cash and use online or card payments for instant processing
If you do happen to pay late one month, you can call the Utility Billing Department at (989) 759-1630 to request a one-time late fee courtesy waiver if you have a good payment history.
Keeping Track of Your Water Bill
Once you pay your water bill, make sure to file it away for your records. Here are some tips for organizing water bill paperwork:
- Keep a folder or envelope for storing water bills by year
- Log in to your InvoiceCloud account to view 24 months of billing history
- Sign up for paperless billing and access PDF statements in InvoiceCloud
- If desired, set reminders on your calendar when bills are usually generated
Keeping your past water bills makes it easy to compare usage month-to-month or detect any unusual spikes that may indicate leaks or other issues.
Avoid Water Shut-Offs
If you fall behind on water bill payments in Saginaw, you may receive shut-off warnings and risk having your water turned off. To avoid service interruptions, take the following steps:
- Contact Utility Billing immediately if you anticipate difficulty paying
- Ask about payment plan options to spread out your balance
- Apply for financial assistance programs if eligible based on income
- Make a partial payment to show good faith effort to pay
- Set reminders and enroll in auto-pay/text alerts to prevent future late payments
Keeping your water service active is important for your health, comfort and daily routines. Pay close attention to water bill due dates and utilize the convenient online and mobile payment options to more easily stay on track. Reach out for help early on if you expect challenges paying a bill. With a few simple practices, paying your Saginaw water bill can be fast, easy and worry-free each month.
Water / Sewer Customer Accounting
The Customer Accounting Division is responsible for the billing of all water and sewer revenue from users of the system. This involves initiating new accounts; ensuring that accounts are read edited and billed promptly; as well as closing accounts when requested. The staff handles all payment arrangements, initiation of meter checks, discontinuance for collection, and skip tracing.
This office does not accept monthly payments. Payments are accepted in the city treasurers office and online.
Saginaw offers assistance to residents struggling to pay water bills
FAQ
What is the phone number for Saginaw sonar water bill?
Where do I pay my water bill in Laurel Mississippi?
How much is a water deposit in Saginaw, Michigan?
Does the city of Saginaw charge a payment processing fee?
Any electronic payment made to the City of Saginaw, MI, including credit, debit, or check/ACH, whether online, by phone, or in lobby, is subject to the City’s payment processor’s use/convenience fee*. *This fee is not controlled by, nor received by, the City of Saginaw.
Does Saginaw offer online utility and Court payments?
The City of Saginaw offers residents the opportunity to pay online for utility and court payments.
How do I pay my taxes in Saginaw MI?
Pay by U.S. Mail Saginaw, MI 48608-6400. For Tax Payments: Include the small portion of the tax bill with your payment. If you would like a receipt mailed to you, please enclose the bill so we can stamp it and mail it back to you. Saginaw, MI 48608-6400. Include the small stub. Your cancelled check is your receipt.
Does Saginaw have a fee?
*This fee is not controlled by, nor received by, the City of Saginaw. You may avoid the fee by paying with cash, check, or money order, in our lobby in person.
What does the utility billing office do?
The Utility Billing Office is responsible for setting up new accounts, reading meters, and processing bills and payments. If you have questions about establishing new service, disconnecting service, or billing call 817-232-4640 or email [email protected]. Powered by revize., the Government Website Experts. Login
Where can I get a trash sticker in Saginaw Michigan?
For stickers, visit the City of Saginaw Public Works Service Center (1435 S. Washington Avenue) or call Mid-Michigan Waste Authority at (989) 781-9555. For more information, visit the City of Saginaw’s Recycling Page. Priority Waste picks up your trash weekly.
