Our Patient Financial Services Department at Saint Agnes understands that a visit to the hospital can be a stressful experience. Our goal is to ensure that nothing interferes with your healing process, especially any concerns you may have about your financial commitment to Saint Agnes. Saint Agnes partners with many health care plans, including Medicare and Medi-Cal. Chances are good that your health insurance plan is among those we accept. For a current listing of partnered health care providers, click here. If you have any questions regarding your coverage, please talk with us as soon as possible. It is Saint Agnes Medical Centers policy to request your estimated deductible or co-pay before you leave. We accept payment by cash, check, and several major credit cards. If you are not prepared to pay at that time, our Patient Financial Services Department will be happy to work with you to design a short-term payment plan that meets your needs.
Paying your medical bills can be confusing and stressful. As a patient of Saint Agnes Hospital in Baltimore Maryland you have several options to pay your bill conveniently online or over the phone. In this comprehensive guide, I’ll walk you through the process step-by-step so you can settle your hospital bill with ease.
Overview of Saint Agnes Hospital
Saint Agnes Hospital is part of Ascension, one of the largest Catholic health systems in the United States. This 456-bed hospital provides compassionate care across inpatient outpatient primary, specialty, and emergency services. Saint Agnes has served the greater Baltimore area for over 150 years.
As a faith-based hospital, Saint Agnes is committed to delivering healthcare to all, regardless of ability to pay. They offer financial assistance programs and flexible payment plans to make care affordable.
When to Expect Your Hospital Bill
You’ll receive your first statement within 30 days of being discharged from Saint Agnes Hospital. This initial bill may not include all charges yet, such as lab tests that are still being processed. You’ll receive any additional statements within 60 days of your visit.
Co-pays are typically collected before being discharged. If you still owe a balance like deductibles or co-insurance, the statement will show the amount due.
Online Bill Pay Through MyChart
The easiest way to pay your Saint Agnes Hospital bill is through MyChart, the hospital’s online patient portal. To use MyChart bill pay, you must first create an account.
Here are the steps to pay your bill through MyChart:
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Click “Sign Up Now” to create a free account. You’ll need to provide your name, date of birth, and activation code.
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Once logged in, click “Pay Your Bill” on the home screen.
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Enter your credit card details securely to make a payment.
MyChart accepts Visa, Mastercard, Discover, and American Express cards. You can pay the full balance or make a partial payment.
Pay Your Bill Online as a Guest
If you prefer not to sign-up for MyChart, Saint Agnes allows guest payments on their online bill pay website:
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Go to Saint Agnes Online Bill Pay.
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Scroll down and click “Pay your Ascension Saint Agnes bill through our online payment portal.”
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Select if you want to pay a doctor’s office bill or a hospital bill.
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Enter details like invoice number, date of birth, and email address.
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Securely submit your credit card information to pay.
This guest payment option does not require logging in or creating an account. However, the MyChart portal offers a better overall user experience.
Pay by Phone
To speak with a billing representative and pay over the phone, you can call Saint Agnes Hospital at:
- (844) 994-0412 for doctor’s office bills
- (667) 234-2175 for hospital bills
The automated system is available 24/7, but representatives are only available on weekdays from 7:00am to 7:00pm EST.
When you call, have these items ready:
- Patient name, date of birth, and account number
- Credit/debit card information
- Details on your outstanding balance
The representative can take a payment or arrange a payment plan if you cannot pay the full balance. They can also answer any questions you have about your statement.
Financial Assistance Programs
If you are unable to pay your Saint Agnes Hospital bill, you may qualify for financial assistance. Saint Agnes offers both free care and discounted care:
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Free Care – For patients with incomes up to 200% of federal poverty levels, all eligible services are covered 100%.
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Discounted Care – For patients with incomes between 201-500% of poverty levels, sliding scale discounts up to 100% are provided.
To apply for assistance, call (667) 234-2175 or complete the online application. Supporting documents like pay stubs, tax returns, and bank statements will be required.
Payment Plan Options
Saint Agnes Hospital offers interest-free payment plans to fit your budget. You can request a payment plan through MyChart, over the phone, or by emailing the billing department.
When setting up a payment plan, be prepared to provide:
- Your account number
- Monthly payment amount you can afford
- Preferred payment method
A billing representative will work with you to create a reasonable schedule, such as 12-24 months. There are no fees or penalties for enrolling in a payment plan.
Summary
What if I can’t pay my bill within 45 days?
If you request a short-term, interest-free payment plan, please contact our office at (559) 450-7262. If you feel your balance poses a financial hardship, you may also apply for our Financial Support Program to see if you are eligible for a discount. For more information, call Customer Service (559) 450-3145. You may also email us at [email protected].
What are the different ways I can pay my bill?
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Online
As an added convenience for our patients, Saint Agnes is pleased to offer online bill payment. With one simple click, you can review your account details, update insurance information, and make quick and easy payments.
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In Person
To pay for your bill in-person, or if you have billing-related questions, our Benefit Advocates are available Monday-Saturday, 7:30 a.m.-5 p.m. Our Patient Financial Services Department is located just inside our Patient Registration area (Outpatient Center entrance – far east side of the Medical Center, south of the Emergency Department). For after-hour or weekend support, our Outpatient registrars can assist you with payments or other questions.
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By Phone (please have your credit or debit card information ready)
Customer Service support for hospital billing: 855-224-5998, Monday-Friday, 9 a.m.-5 p.m. (PST) Customer Service support for provider billing: 559-450-5755, Monday-Friday, 9 a.m.-5 p.m. (PST)
Saint Agnes Hospital Malpractice Cases
FAQ
What level of trauma is St. Agnes Fresno?
St. Because Agnes Hospital is a Level III facility, they can evaluate, resuscitate, stabilize, and perform emergency surgery on trauma patients. If necessary, they can also arrange for the patient to be transferred to a Level I or II facility for more advanced surgical care.
How do I pay my bill at Saint Agnes?
People who come to Saint Agnes in Fresno, California (CA), can pay their bills in three ways: in person, by phone, or online. For online bill pay, please follow the instructions below. If you wish to make your payment in-person or by phone, please click here.
Does Saint Agnes Medical Center accept credit cards?
It is Saint Agnes Medical Center’s policy to request your estimated deductible or co-pay before you leave. We accept payment by cash, check, and several major credit cards. What if you can’t pay at that time? Our Patient Financial Services Department will be happy to help you come up with a short-term payment plan that works for you.
What is Saint Agnes’ Patient Financial Services Department?
At Saint Agnes, our Patient Financial Services Department knows that going to the hospital can be stressful. Our goal is to make sure that nothing gets in the way of your healing, especially any worries you might have about paying Saint Agnes.
Does Saint Agnes offer a price estimate?
Saint Agnes believes that patients have the right to know how much they might have to pay for hospital services, so it makes its hospital charges easy to find and ask for. To view the Price Estimator, click here, or contact financial assistance at (559) 450-7262.
Does Saint Agnes accept health insurance?
Saint Agnes partners with many health care plans, including Medicare and Medi-Cal. Chances are good that your health insurance plan is among those we accept. For a current listing of partnered health care providers, click here. If you have any questions regarding your coverage, please talk with us as soon as possible.
How do I access medical information online at Ascension Saint Agnes?
You have two ways to access medical information online at Ascension Saint Agnes. Talk to your doctor’s office staff or call them when you go to the office to sign up for a portal for your visits. View tests you received at a hospital (labs, imaging, procedures) Visit summaries.
