Living and working in the city of San Bruno provides residents and businesses with important utilities like water, sewer, and garbage services To continue receiving uninterrupted service, customers must pay their utility bills to the city regularly The City of San Bruno offers various convenient payment options to make it easy for people to pay their bills on time each month. In this comprehensive guide, we’ll explore the different methods available for paying your San Bruno utility bill.
Online Bill Pay
The easiest and most convenient way for most customers to pay their San Bruno utility bill is online through the city’s website. Online payments can be made anytime from the comfort of your home or office.
To utilize the online payment system, you must first create an account on the City of San Bruno website. Once registered, you can log in anytime to view your current balance and payment history. The online system also allows you to opt for paperless billing to remove the hassle of receiving bills by mail.
When paying online, San Bruno provides two options:
- One-time payments – Pay your current balance only.
- Auto-pay – Set up recurring payments to be deducted automatically each month.
Paying online allows 24/7 access from your computer or mobile device. But the convenience comes at a small cost – San Bruno charges a transaction fee for online payments by credit/debit card.
Pay-by-Phone
In addition to online payments the City of San Bruno offers a pay-by-phone option. Customers can call 855-748-3086 anytime to make quick one-time payments over the phone using a credit card or checking account.
Pay-by-phone provides easy payment access for customers without computer access or who prefer speaking to a representative. The same small transaction fee applies to pay-by-phone credit/debit payments. But checking account payments avoid extra fees.
Mail-In Payments
Customers who prefer not to pay bills online or over the phone can still mail in utility payments each month. Payments should be mailed to:
PO Box 848091
Los Angeles, CA 90084-8091
To mail payments, include your remittance stub from your paper bill along with a check or money order. Allow 3-5 business days for mailed payments to reach the city’s payment processing center and be applied to your account. This prevents late fees from being assessed.
The benefit of mailing payments is avoiding the online transaction fees. Just the cost of a stamp gets your payment submitted by mail.
Automatic Bank Drafts
One easy way to set your utility payments on autopilot is by signing up for automatic bank drafts. This convenient option allows San Bruno to automatically deduct your bill amount from your checking account each month.
To start bank drafts, complete the authorization form on the city website and provide your account information. Payments will then be drafted from your account each month on the due date, ensuring your bill is paid on time without any effort on your part.
Bank drafting provides guaranteed on-time payments without worrying about late fees. And since it’s an electronic funds transfer, there are no extra convenience fees.
In-Person Payments
For customers who prefer to pay their bills in person, the Finance Department office at San Bruno City Hall accepts walk-in payments. The office is open Monday through Friday from 8am to 5pm, excluding holidays.
When paying at City Hall, you can pay your San Bruno utility bill by cash, check, money order, or credit/debit card. In-person payments allow you to get a receipt immediately for your records. You can also talk to Finance Department staff if you have any account questions.
Be aware that in-person credit/debit card payments do incur the standard transaction fee. But payments by cash or check let you pay in person fee-free.
Which Payment Method is Best?
With various payment options available, how do you choose the right method for paying your San Bruno utility bill? Here are some key factors to consider:
- Convenience – Online, phone, and auto-draft offer the most convenience.
- Speed – Online, phone, and in-person allow fastest processing.
- Cost – Bank drafts or mail avoid fees, unlike cards.
- Proof of Payment – Get receipts/confirmation when paying in-person or online.
- Customer Service – Speak directly with staff when paying by phone or at City Hall.
Evaluate both your budget and personal preferences to select the payment method that best fits your needs each month. San Bruno’s payment choices make it simple to pay your utility bill quickly and affordably.
Avoid Late Fees and Service Disruptions
No matter which option you choose, it’s essential to pay your San Bruno utility bill by the due date printed on your monthly statement. Paying late can result in late fees being added to your account. Severely delinquent accounts may also have service disconnected.
Pay special attention to mailing times and City Hall hours when sending or hand-delivering payments. Online, phone, and auto-draft options provide the most reliable way of avoiding late payments. But any of San Bruno’s payment choices can be effective when used properly and paid on time.
Get in the habit of paying your utility bill each month by the due date and method that suits your needs. Consistently on-time payment ensures you continue enjoying uninterrupted utility services from the City of San Bruno. Accessible payment options and great service make San Bruno a wonderful place to live and do business.
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Can I access my San Bruno water usage online?
Customers of San Bruno Water can now check how much water they use online! You can set up alerts and see how much water you use every hour, every day, and every month! Residents can pay their utility bills online or by calling 855-748-3086 to pay by phone. There is no charge for this service and it’s convenient.
How do I update my personal information in San Bruno’s utility online bill pay?
If you have already signed up for City of San Bruno’s Utility Online Bill Pay, you can change your information at any time by logging into your account.
Is San Bruno transferring sewer service charges to San Mateo County property tax?
At the moment, the City of San Bruno is moving sewer service fees from the San Bruno utility bill to the San Mateo County property tax bill. Click here to learn more. FY2024-25 San Bruno Sewer Service Report.
What does the San Bruno Public Works Department do?
The San Bruno Public Works Department fixes, replaces, and takes care of the city’s water and sewer pipes and mains so that people and businesses can use water and have their waste water taken away. According to the Agreement, Recology San Bruno will start billing customers and collecting payments on July 1, 2023.
What is the transient occupancy tax in San Bruno?
You can get information about internet, TV, and phone services in your area and log in to your account to make changes and pay your bills. People who rent hotel or motel rooms in the City of San Bruno for 30 days or less are charged the Transient Occupancy Tax (TOT). Learn how to make payments for permits, services, licenses, and more.
How do I pay my Recology San Bruno bill?
With Recology’s E-BillPay, you can pay your bill with a credit card, a checking or savings account, or both. Your bill will be sent to you automatically, and you can review it and pay it. If you paid for services before July 1, 2023, you can do so online with the City of San Bruno. Recology San Bruno Bill Pay – City of San Bruno.
