As a Sandy City resident, keeping your utility account in good standing means paying your water, sewer, stormwater, and garbage bills regularly. The city offers convenient ways to pay your utility bill online, by phone, by mail or in person This comprehensive guide provides tips for new utility customers, overviews payment options, and outlines assistance programs if you’re having trouble paying on time
New Sandy City Utility Customers
If you just moved to Sandy and are setting up new utility service. here’s what to know
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Contact Sandy City Utilities to start service in your name as the account holder Provide your address and personal details Request your start service date.
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Your first utility bill will arrive within 1-2 months and is pro-rated based on your service start date. Review it carefully.
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Sign up for electronic billing to go paperless and access your account online.
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Pay your first bill on time to avoid late fees or disconnection. Set a reminder.
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Learn about billing cycles, due dates, and charges so you know what to expect.
As a new customer, take time to understand the billing process and payment requirements so your utilities stay connected.
Overview of Utility Account Charges
Your Sandy City utility bill includes the following recurring charges:
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Water: Covers water usage based on meter readings plus a fixed base rate.
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Sewer: Fixed monthly charge helps fund infrastructure.
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Stormwater: Fixed monthly fee based on property type. Funds drainage systems.
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Garbage: Varies based on your can size and pickup schedule. Mandatory service.
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Taxes: Utility rates are taxed. Additional fees also apply.
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Other: Service fees, late fees, connection charges may apply.
Charges vary month-to-month based on consumption and services used. Review your bill carefully to understand what you’re paying for.
Payment Options Overview
You have several ways to pay your Sandy City utility bill conveniently:
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Online through Xpress Bill Pay or the city website with credit/debit card or eCheck.
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Phone via automated system or speaking with a representative.
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Mail your check or money order with stub to City Hall.
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In person at City Hall weekday mornings.
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Drop box outside City Hall 24/7.
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AutoPay to pay automatically from bank account each month.
Choose an option that fits your needs and preferences for making timely payments.
Paying Your Bill Online
The quickest and easiest way to pay is online through Xpress Bill Pay or directly on the Sandy City website:
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Have your account number handy to log in or search for your account.
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Select a one-time or recurring payment. Process takes just a few minutes.
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Enter payment details including card number or bank account. Double check accuracy.
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Receive instant payment confirmation and updated balance.
Online payments post to your account immediately so you know your bill is marked paid. It’s fast, secure, and available 24/7.
Paying by Phone
To pay by phone:
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Call 801-568-6035 to use the automated payment system.
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Follow prompts to enter your Sandy City account number and confirmation code.
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Choose whether to pay full balance or fixed amount.
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Provide credit/debit card details or checking account number.
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Stay on the line to receive a confirmation number.
The automated phone system is available 24 hours a day for fast payments. You can also opt to speak with a representative.
Paying by Mail
If you prefer to mail payments:
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Fill out payment stub from your latest bill completely.
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Write a check or money order payable to Sandy City Corporation.
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Include your account number on the check memo line.
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Mail to Sandy City 10000 Centennial Pkwy, Sandy, UT 84070.
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Allow 3-5 days for mailed payments to process.
Keep your payment stub to easily reference your account number and balance due when paying by mail. Send by the due date.
Paying In Person
To pay your utility bill in person:
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Bring your payment stub and method of payment to Sandy City Hall.
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Visit the front desk during open pay window hours on weekday mornings.
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Receive a printed receipt as proof of payment.
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Public parking is available outside City Hall.
In-person payments allow you to pay with cash and get instant confirmation that your bill is marked paid.
Setting Up AutoPay Payments
For easier bill management, sign up to have payments automatically deducted from your bank account through AutoPay each billing cycle.
To enroll in AutoPay:
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Access your online account and navigate to AutoPay.
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Enter your bank name, routing number, and account number.
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Select the date you want payments to deduct monthly.
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Read terms and check the authorization box.
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Confirm your next bill will be paid on the first AutoPay date.
Once enrolled, Sandy City will automatically withdraw funds from your bank account on the date specified so your bill always pays on time. Manage AutoPay through your online account.
Avoid Late Fees and Disconnection
To avoid penalties:
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Pay on time – Bills are due the 27th of each month. Late fees apply after.
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Set reminders – Mark your calendar or set email/text alerts for due dates.
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Go paperless – Reduce mail delays by getting bills electronically.
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Review billing cycles – Know when your bill will generate each month.
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Monitor usage – Spikes could increase your balance so budget accordingly.
Pay attention to due dates, billing schedules, and charges to prevent late payments and stay connected.
Payment Assistance Programs
If you’re struggling to pay your utility bill on time, Sandy City offers programs that can help:
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Payment arrangements allow you to pay past-due balances in installments over time.
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Balance Assistance Program helps income-qualified households pay down large overdue balances.
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Bill discount programs provide percentage discounts on utility bills for seniors and disabled residents.
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Shutoff protection during winter months for eligible low-income households.
Contact Sandy City Utilities to learn about assistance options you may qualify for. Provide income verification and complete the application process.
Managing and paying your recurring Sandy City utility bill on time is easy with convenient online, phone, mail or in-person options. Sign up for reminders and budget billing to avoid surprises. Seek help if you need relief paying overdue balances. Keep your account in good standing and services connected.
Sandy City Council to look at pay discrepancies and hiring practices
How do I pay my Sandy utility bill?
You can pay your sewage, water, stormwater, and SandyNet Fiber bills at Sandy City Hall (39250 Pioneer Boulevard), mail them to the same address with payment, or pay them online (see below). Please make checks out to “City of Sandy” and write your account number in the “Memo” line. Start, stop or move service: Moving?.
How do I contact Sandy City public utilities?
The non-emergency number for Sandy City Police is 801-568-7200. Sandy City Public Utilities provides clean drinking water, handles flood control and stormwater, maintains and improves public street lighting, safeguards our source waters in the Wasatch canyons watershed, and encourages people to save water.
How can I make a payment with Sandy City Water?
You can make a payment to Sandy City Water by setting up a new account on their website. You can then pay with credit, debit, or direct deposit. Alternatively, you can make a one-time payment without creating an account.
How can I pay my utility bill in Sand Springs?
In Sand Springs, you can pay your utility bill in a number of ways, including: online with a Visa, MasterCard, or American Express card Alternatively, you can set up automatic withdrawal from your checking / savings account. The City of Sand Springs gives you these easy ways to pay your city utility bill, which includes fees for water, trash, sewer, stormwater, and fire/EMS. For more information, check out the new developments at the city of Hot Springs.
How do I pay for a citation in Sandy City?
Find out how you can pay for a citation. Traffic Ticket Pay your traffic ticket for Sandy City. Utility Bill: Sandy City is happy to show off its new Citizen Connect service, which makes it easy and quick to check and pay your utility bills online. Learn how to pay for various items.
Where can I pay my Sandy Suburban Improvement District bill online?
Sandy Suburban Improvement District Payment Processing Center PO Box 516 Pleasant Grove, UT 84062 is the address where all payments should be sent. Paying your bill online saves you time and gives you more options for how to pay. If you have an Internet connection and an email address, you can pay your bill online.
