Sanford Bill Pay Phone Number: How to Pay Medical Bills By Phone

Having to pay medical bills can be stressful enough without struggling to figure out how to actually make a payment. When you need to pay a bill from Sanford Health one of the easiest options is to call their billing department and pay over the phone.

Below you’ll find the key details on how to use the Sanford bill pay phone number to pay your bill conveniently and securely.

Overview of Paying Sanford Bills By Phone

Paying by phone is a fast simple way to take care of your Sanford Health medical bills. Here’s an overview

• Sanford Bill Pay Phone Number – The dedicated phone number for bill pay is (877) 629-2999. This is the number to call to pay bills from Sanford.

• Payment Options – On the automated system or talking to a representative, you can pay by debit/credit card or electronic check.

• Billing Account Number – Your account number, found on your statement, will be required to process payment.

• Customer Support – Speak to a billing specialist for help with payment questions.

• Security – Payments are processed through a secure IVR system.

• Proof of Payment – Be sure to document your confirmation number and save receipts.

• Other Ways to Pay – You can also pay online, by mail, or in person if preferred.

Paying medical bills by phone is usually quick and easy. But make sure you have your billing information on hand. Below are step-by-step instructions.

Step-by-Step Guide to Paying Sanford Bills by Phone

Follow these steps to pay your Sanford Health medical bills conveniently over the phone:

Step 1: Locate Billing Account Number

You’ll need your account number from your statement to process payment. This is a 16-digit number found in the upper right corner of your bill.

Step 2: Call Sanford Bill Pay Phone Number

Call (877) 629-2999. This is the dedicated Sanford bill pay line.

Step 3: Select Payment Option

• Press 1 for English or 2 for Spanish.
• Select option to pay a bill.
• Choose to pay with credit/debit card or electronic check.

Step 4: Enter Billing Information

• Input your 16-digit account number when prompted.
• Verify your balance.
• Enter patient’s name and date of birth if requested.

Step 5: Provide Payment Details

For card payments:

• Enter your card number, expiration date, and security code.

For electronic checks:

• Provide your bank routing and account numbers.

• Enter address your bank has on file for you.

Step 6: Confirm Payment Details

The system will recap your payment info. Verify all details before confirming.

Step 7: Get Confirmation Number

When payment processes, you’ll receive a confirmation number. Be sure to document this in case you need to reference it in the future.

Step 8: Check Email for Receipt

You’ll receive an email receipt as well. Save this document along with noting confirmation number.

And that’s it! By following these steps you can easily pay your Sanford medical bills over the phone in minutes.

When to Pay Sanford Bills by Phone

Paying by phone is handy in many situations, including:

• If you need to make a last minute payment by due date.

• If you don’t have access to the online bill pay system.

• If you have questions and want to talk to a billing agent.

• If you have an urgent or past due bill that must be addressed immediately.

• If you are unable to leave home so cannot pay in person or by mail.

• If you prefer speaking to someone directly rather than using self-service options.

The phone payment system is available 24/7. So whenever you receive a bill from Sanford with an outstanding balance, just call the number to take care of it quickly.

What Information is Needed to Pay Sanford Bills by Phone?

To pay Sanford bills by phone, have these billing details handy:

• Account number – The 16-digit billing account number found on your statement.

• Balance due – The total amount outstanding that you want to pay.

• Patient name – The name of the patient receiving services.

• Patient DOB – The date of birth of the patient if requested.

• Payment method – Debit/credit card number or electronic check bank account information.

Your account number is the key piece of information needed. You can also call just to check your balance if you don’t have your statement.

Can I Set Up Installment Payments?

If you cannot pay the full balance due, you may be able to set up installment payments by calling Sanford.

Some considerations regarding payment plans by phone:

• You need to request a payment plan versus just making one payment.

• The phone system may route you to speak to a billing specialist to arrange installments.

• Payment details will be agreed upon based on factors like your balance, income, and ability to pay.

• Defaulting on the payment plan may impact further billing arrangements.

• Payment plans help avoid having an account sent to collections.

To set up a suitable payment plan for your situation, call (877) 629-2999 and explain you need to divide payments. The billing agent can explain your options.

What Are Sanford’s Phone Payment Hours?

Sanford’s automated phone payment system is available 24 hours a day, 7 days a week. You can call anytime to pay bills by phone.

If you need help from a customer service agent, the call center hours are:

• Monday-Thursday: 7 am – 6 pm

• Friday: 7 am – 5 pm

• Saturday-Sunday: Closed

So Monday through Friday during business hours you can speak directly to a billing representative. But even on nights and weekends, you can still pay Sanford bills via the automated phone system.

Can I Pay Multiple Bills By Phone At Once?

Yes, the automated system allows paying multiple Sanford accounts in one call. Here’s how:

• When prompted for account number, input the first account.

• After paying that bill, stay on the line.

• You will be given the option to pay another account.

• Enter the next account number and pay that bill.

• Repeat as needed until all balances are paid.

Paying several bills together is convenient if you or family members have received multiple Sanford statements. Just have all account numbers ready to enter sequentially.

Are There Fees for Paying Sanford Bills by Phone?

There are no processing fees charged by Sanford Health for paying medical bills by phone. It is a free payment option.

However, if paying by debit or credit card, your card issuer may charge certain transaction fees. These may include:

• Cash advance fees for card payments.

• Out-of-network transaction fees if Sanford is considered non-preferred.

• International service assessment for non-U.S. issued cards.

So while Sanford does not impose any fees itself, check with your card provider regarding potential charges from their side. There are no extra fees for paying by e-check from your bank account.

Can I Pay Without My Billing Statement?

Yes, you can pay your Sanford bill over the phone without your statement. Since you’ll need to enter the account number, there are a couple options if you don’t have your bill:

• Call First to Get Account Number – Speak to a billing agent to obtain your account number.

• Log Into Your Sanford Chart – Your account number is visible in your online Sanford patient chart.

• Visit In-Person – Stop by a Sanford facility to get your account number.

As long as you can provide the 16-digit billing account number along with the balance due, you can pay by phone without needing the physical statement.

Are Phone Payments Safe and Secure?

Paying Sanford Health bills over the phone is safe and secure. Here are some of the security protections:

• IVR System – Your financial data is entered through a secure automated interactive voice response system. This rarely involves talking to an agent directly.

• PCI Compliance – Sanford phone payments adhere to stringent Payment Card Industry data security standards.

• SSL Encryption – Payment transactions are encrypted to prevent interception of financial data during transmission.

• Verified Agents – If you speak with a representative, they will verify your identity first for account security.

• No Written Info Stored – Sanford does not record or store credit card or check numbers from phone payments.

You can feel fully confident that paying medical bills to Sanford Health by phone is a safe and secure method. It may even be more protected than paying in person or by mail.

Can I Save My Payment Method for Future Bills?

Unfortunately at this time there is no functionality to store your payment information within the