Paying your Sanitation District 1 (SD1) bill on time each month is important. Failure to pay on time can result in late fees, service disruption, and other penalties. At SD1, we know convenience is key for our customers. That’s why we offer numerous ways for customers to pay their sewer bill.
In this comprehensive guide, we’ll walk through all the payment options SD1 offers, key information to know before paying your bill, and tips for avoiding late fees. Whether you prefer automatic payments, online payments, phone payments, or mail-in payments, SD1 has a payment solution for you.
Overview of SD1 Payment Options
SD1 offers the following ways to pay your sewer bill
- Auto Withdrawal – Automatic payments from checking/savings account or credit card
- Drop Box – 3 locations throughout SD1 service area
- E-Bill – Receive bill electronically
- In-Person – Pay at SD1 office (cash, check, credit)
- Mail – Send check or money order to payment PO box
- Online One-Time Payment – Pay without registering an account
- Phone – Automated payments by phone (24/7)
Some payment options through our vendor Paymentus include a convenience fee that goes to Paymentus directly. These are noted on the [SD1 payment options chart](http://sd1.org/DocumentCenter/View/16773/Convenience-Fee-Chart
New Portal Improves Customer Experience
Sanitation District No. 1 is introducing an improved way to view and pay your bill through SD1’s Customer Portal. The portal is a convenient experience with self-service options for bill payment. With SD1’s Customer Portal customers can:
- Pay their bill
- View transaction history
- Sign up for AutoPay
- Set communication preferences
Sanitation District 1
FAQ
Does SD1 have an app?
SD1 Mobile is Northern Kentucky Sanitation District No. 1’s mobile app powered by Paymentus Corporation. This application allows customers to pay their wastewater and/or storm water bills from an Android device.
What is bill pay process?
Bill pay is a service that many banks and credit unions offer that lets you set up bills to be paid automatically. Rent or mortgage payments, credit card payments, cable and electricity bills, and other bills can be hard to keep track of. Paying your bills online can save you time and keep you from getting late fees.
How do I pay my SD1 Bill?
We know that our customers value convenience, which is why SD1 and Paymentus work together to give customers a number of ways to pay their bill. Please keep in mind that some payment options will have a pass-through convenience fee that goes straight to Paymentus, SD1’s third-party vendor.
How can I view and pay my Sanitation District 1 Bill?
Sanitation District No. 1 is introducing an improved way to view and pay your bill through SD1’s Customer Portal. The portal is a convenient experience with self-service options for bill payment. With SD1’s Customer Portal customers can:
How do I make a city bill payment?
You may also mail your payment, or make a payment at Room 114 in City Hall. If you need to talk to a Personal Teller, call 877-495-2729 (2PAY). You can use eCheck, credit, or a live agent. 00 supplemental fee. View a list of all City bills and fees that offer online payments.
