Paying your water bill is an essential part of being a SAWS customer. While you can pay online, by mail, or in person, many customers prefer the convenience of paying by phone. This article will explain everything you need to know about paying your SAWS bill over the phone.
Overview of Paying SAWS Bills by Phone
SAWS has an easy, automated phone payment system that works all the time. You only need a valid debit or credit card and your 10-digit SAWS account number to use it. The automated system is easy to use and quick; most payments can be handled in less than 5 minutes.
You can also speak to a SAWS customer service agent to process your payment. Agents are available Mon-Fri 8am-5pm at 210-704-SAWS (7297). Wait times are usually under 10 minutes. The agents can take payment info or help with any account issues.
One of the fastest and easiest ways to pay your SAWS bill is over the phone. It’s quick and easy as long as you have your card and account number ready.
Step-by-Step Guide to Paying Your SAWS Bill by Phone
Here is a simple step-by-step guide to paying your SAWS bill by phone
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Call 210-704-SAWS (7297) – This is the main SAWS customer service and automated payment line
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Please enter your 10-digit SAWS account number. To enter your full account number, please use the phone keypad.
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Select payment option – Press 1 for automated payment or 2 to speak with an agent.
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Enter your payment information. For automated, type in your debit or credit card number and the date it expires. For agent, have your card ready.
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Follow prompts to complete payment – Confirm amount and authorize payment.
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Get payment confirmation – Automated will provide a confirmation number. Agent will confirm on call.
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Done! – It’s that easy to pay your SAWS bill by phone. The payment will process instantly.
As you can see, the phone payment process is very straightforward. As long as you have your account number and payment info ready, it should only take a few minutes.
Tips for Paying Your SAWS Bill by Phone
Here are some useful tips to optimize and simplify paying your SAWS bill by phone:
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Set up account shortcuts – For frequent automated payments, set up shortcuts or contacts with your account number pre-loaded.
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Save confirmation numbers – Write down or screenshot confirmation numbers for your records.
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Pay during off-peak times – Call early morning or late evening to avoid long wait times for agents.
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Register your payment methods – Register credit/debit cards to expedite future payments.
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Enable autopay – Set up recurring autopay to have your bill paid automatically each month.
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Check payment history – Log in online to verify when phone payments are processed and cleared.
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Avoid delays – Make sure to pay at least 3 business days before your due date to avoid late fees.
Answering Common SAWS Bill Phone Payment Questions
Here are answers to some frequently asked questions about paying SAWS bills by phone:
What phone number do I call to pay my SAWS bill?
You can pay your SAWS bill by phone by calling 210-704-SAWS (7297).
What payment methods can I use to pay my SAWS bill by phone?
You can pay by debit/credit card over the phone. SAWS does not accept phone payments by cash, check, or money order.
Can I set up a SAWS bill autopay over the phone?
Yes, you can call SAWS at 210-704-SAWS (7297) and speak to an agent to set up recurring automatic payments from your debit/credit card.
Is there a fee to pay my SAWS bill by phone?
No, SAWS does not charge a fee for phone bill payments. You may incur card fees from your bank.
What info do I need to have to pay my SAWS bill by phone?
You’ll need your 10-digit SAWS account number and a valid debit/credit card. You may also need your card security code.
What are the SAWS phone payment hours?
You can use the automated system 24/7. Live agents are available Mon-Fri 8am-5pm at 210-704-SAWS (7297).
Can I check my SAWS account balance by phone?
Yes, you can call 210-704-SAWS (7297) and use the automated system or speak to an agent to check your current account balance.
The Bottom Line on Paying SAWS Bills by Phone
Paying your SAWS water bill by phone is a quick, easy, and convenient option for customers. The automated payment system is available 24/7 and speaking to a customer service agent only takes a few minutes as well.
As long as you have your account number and payment details handy, paying your bill over the phone is a breeze. You can rest assured that your payment will be immediately processed and posted to your account. So next time your SAWS bill comes due, consider taking advantage of phone payment to save yourself time and hassle.
What is new fee on SAWS bills for?
FAQ
Where can I pay my saws bill in San Antonio?
Pay AgenciesPay Agency LocationsStoreAddressPhone1040 Rapid Tax1700 N. Pan Am Expressway(210) 299-1040Ace Center #15083226 Nogalitos St210 531-8737Ace Center #15095110 Rigsby Ave210 648-9301.
How do I contact Saws San Antonio?
You may contact the SAWS Call Center by calling (210) 704-7297(SAWS). For water and sewer emergencies, press option 1. For general Customer Service Press Option 2. Report water wasting online or contact SAWS Water Conservation at (210) 704-7283(SAVE).
How much is the deposit for the San Antonio water system?
Special Services Fees – Approved 2024 ChangesConservationFee Name2024 Approved Fee AmountsResidential Account Deposit (Water Service Only)$60. 00Residential Account Deposit (Water Service Only) for Uplift Assistance Program Customers$30. 00Residential Account Deposit (Sewer Service Only)$40. 00.
Is Saws owned by San Antonio?
How do I pay my saws Bill?
The simplest and safest way to pay is online at saws. org/myaccount. (While you’re there, why not sign up for paperless billing?) No internet access? No problem. You can pay your bill over the phone by calling 210-704-SAWS (7297).
How do I pay a saws citation in San Antonio?
For SAWS Conservation citations, violators may pay through the San Antonio Municipal Courts. For SAWS Claims Administration, please call (210) 233-2984 Monday through Friday between 8am-5pm. View Watering Rules and Drought Restrictions here.
What payment methods does saws accept?
ee applies. Pay by MailPayments can be made using the return envelope includ d with your paper bill. Personal checks, traveler’s checks, and money orders can all be sent to SAWS at mai Antonio, TX 78299-2990. How do I set up automatic payments? It’s easy to set up automatic direct deposit.
What time is saws open?
Open 8 a. m. – 5 p. m. Our main office is open for contracting, engineering, HR and administrative office business. SAWS Main Office Bill payments NOT accepted here. Mailing Address Quick question? Chat gives you fast access to a SAWS agent. Thank you for contacting San Antonio Water System.
What is a summary of my saws Bill?
snapshot of your bill. The summary includes your SAWS account number and service address, followed by itemized charges, total amount due, a d he payment due date. 2. Edwards Water Aquifer Level: Shows the current level of the Edwards Aquifer along with its all-time high and low points.
What time can I call saws?
Beginning immediately, SAWS customers can call the utility on Saturdays, between the hours of 8 a. m. and noon, in addition the normal hours Monday through Friday from 8 a. m. to 5 p. m. The number for the SAWS call center is 210-704-7297.
