How to Pay Your Bill to Scott County Telephone Cooperative

Scott County Telephone Cooperative (SCTC) provides essential communication services including phone, internet, and cable TV to residents across southwest Virginia As a customer, you receive monthly bills for the services you subscribe to from SCTC It’s important to understand your responsibilities for paying your SCTC bill on time and the various options available.

This guide will outline details about SCTC billing and walk through the different ways you can pay your phone, internet, or cable bill conveniently Learning these details will help ensure you avoid late fees and maintain uninterrupted services from Scott County Telephone Cooperative

Overview of Scott County Telephone

SCTC is a member-owned telecommunications cooperative providing services across Scott County, Virginia since 1951. They offer:

• Local and long distance telephone
• High-speed fiber optic internet
• Cable television
• Business phone systems
• Security monitoring

SCTC provides services to several thousand residential and business customers in rural areas of southwest Virginia. Their infrastructure includes a high-tech fiber network delivering blazing fast internet speeds.

Understanding Your SCTC Bill

As an SCTC customer, you’ll receive a monthly bill for the services you subscribe to. Important details on your SCTC bill include:

• Account number
• Service address
• Monthly charges by service
• Taxes and fees
• Billing period
• Total amount due
• Due date

Review your bill closely each month to ensure all details including charges are accurate before making a payment. Contact SCTC customer support with any questions.

Pay Your SCTC Bill Online

The fastest and easiest way to pay your SCTC bill is through their online payment portal. You can make secure one-time or recurring payments with a debit/credit card or checking account.

To pay online:

1. Visit [website] and select “Pay Bill”
2. Choose “SCTC” or “PVEC Fiber” portal
3. Enter account number
4. Select payment amount
5. Input payment details and submit

Online payments post instantly to your account, allowing you to avoid late fees.

Pay Your SCTC Bill by Phone

You can pay your SCTC bill conveniently over the phone using their automated payment system at:

SCTC Customers: 1-833-735-2241
PVEC Fiber Customers: 1-833-735-2242

Call the number associated with your account and follow the prompts to make a payment any time day or night. Have your account number handy to complete the process quickly.

Automatic Payments

For regular automatic bill payments, SCTC offers two options:

• Recurring credit card payments
• Automatic bank account withdrawals

Visiting the office or calling customer support can help set up automatic payments from a chosen account on the bill due date each month.

Pay by Mail

To pay your SCTC bill by mail, detach the payment stub from your bill and enclose it with a check or money order made payable to SCTC. Send your mailed payment to:

Scott County Telephone Cooperative
PO Box 487
Gate City, VA 24251

Allow 5-7 days for the mailed payment to post to your account.

Pay in Person

You can pay your bill in-person at the SCTC office location:

149 Woodland St.
Gate City, VA 24251

The office accepts cash, checks, money orders, and credit/debit cards. An after-hours depository is also available.

Avoid Late Payment Penalties

SCTC bills must be paid in full by the due date printed on your monthly statement. Late payments incur fees such as:

• $10 late fee if not paid within 15 days
• 1.5% monthly interest charge
• Possible service interruption if 30 days past due

Paying on time is key to avoiding penalties and uninterrupted phone, internet, and cable from SCTC.

Payment Assistance Programs

If you are struggling financially and unable to cover the full amount of your SCTC bill, contact their customer support team to ask about available assistance programs, such as:

• LIHEAP – Helps cover energy bills
• Payment arrangements – Extend your due date
• Long-term payment plans – Low monthly payments
• Bill round up donations

Choose the Best Payment Method for You

As a valued SCTC customer, you have numerous options to pay your bill conveniently including online, phone, mail, in person, or auto-pay. Select the payment method that best matches your preferences each month. The key is paying the total due amount listed on your SCTC bill by the due date to avoid any late fees or service interruptions. Maintaining your account in good standing ensures you stay connected with the essential communication services we all rely on in today’s world.