How to Pay Your Water Bill to the Sedalia Water Department

The Sedalia Water Department has been proudly serving the city of Sedalia and surrounding areas since 1926.

If you are new to Sedalia or have recently moved or built a new home, we look forward to serving you. For your convenience, you may download any necessary change-of-service forms prior to visiting our office.

Paying your water bill in Sedalia, Missouri is easy through the city’s online payment system or by mail, phone, or in person. The Sedalia Water Department provides water utility services to residents and handles billing and payment collection Here is a guide on how to pay your Sedalia water bill using the available options

Sedalia Water Department Overview

The Sedalia Water Department is a division of the city government providing potable water to around 21,000 residents. Water is pumped from wells and the Missouri River for treatment and distribution through 185 miles of water mains.

The department is responsible for water quality testing infrastructure maintenance meter reading, billing, and payment processing for individual and commercial accounts. Bills are issued monthly and payments are due by the 10th of each month.

Payment Options for Sedalia Water Bills

The City of Sedalia offers water customers multiple options to pay their bills

  • Online through the self-service payment portal
  • By phone using the automated payment system
  • By mail sending a check or money order
  • In person at City Hall offices

Payments by cash, check, debit/credit card, or eCheck are accepted. Customers can pay one-time as needed or set up recurring autopay.

Paying Your Water Bill Online

The easiest way to pay your Sedalia water bill is online through the self-service payment portal:

  1. Go to sedaliamo.merchanttransact.com

  2. Click “Pay Now” and select Water Bill from the dropdown menu

  3. Enter your 10-digit account number and last name

  4. Click “Add to Cart”

  5. Select a payment method and enter your card or eCheck details

  6. Review payment info and click Submit

  7. A confirmation page displays showing your payment was processed

Online payments post instantly to your water account. You can also view billing history, sign up for paperless billing, and manage account settings through the portal.

Paying Water Bills by Phone

To pay your water bill over the phone, call 660-826-1234. You’ll need to provide your account number, address, and payment details.

Follow the automated prompts to enter info using your phone keypad. Debit/credit cards and eChecks are accepted by phone. A convenience fee applies to card payments.

Paying by Mail or In Person

Water bills can be paid by mail by sending a check or money order made payable to City of Sedalia with your payment stub from the water bill. Payments must be received by the due date to avoid late fees.

In-person payments can be made at Sedalia City Hall offices located at 200 S Osage Ave during business hours. Cash, check, money order, and card payments are accepted.

Setting Up Recurring Autopay

For a no-hassle way to pay your water bill on time each month, enroll in autopay through the online payment portal or by submitting an autopay authorization form to the water department.

With autopay, your bill amount is automatically deducted from your payment method around the due date each billing cycle. This prevents late fees and frees you from remembering when to pay.

Payment Methods Accepted by the Water Department

Sedalia water customers can pay their bills using:

  • Debit/credit card – Visa, Mastercard, Discover
  • eCheck – electronic debit of your checking or savings account
  • Cash – if paying in person
  • Check or money order – make payable to City of Sedalia

A third-party convenience fee is charged for online and phone payments by debit/credit card. eCheck payments do not have a fee.

Getting a Copy of Your Water Bill

If you need a copy of your most recent water bill to reference your account number or balance due, you can:

  • Login to the online payment portal
  • Call 660-826-1234 to request a copy by email or mail
  • Visit Sedalia City Hall in person and request a printed copy

New residents must call or visit City Hall to have an account created in their name before making payments. Proof of property ownership/lease is required when setting up a new water account.

Budget Billing to Spread Out Payments

If you want to spread out water payments evenly over the year, enroll in Sedalia’s Budget Billing program. This averages your expected annual usage costs and divides it into even monthly payments to avoid seasonal spikes.

Contact the water department to enroll. Budget bill amounts are recalculated every six months based on your actual usage. You still need to pay the budget amount each month when due to avoid late fees.

Avoid Late Fees with On-Time Payment

Sedalia water bills must be paid by the 10th of each month to avoid late fees. A 10% penalty is added to past due account balances after the due date.

Setting up autopay is the best way to avoid late fees. Online or phone payments also let you pay last-minute before the deadline since transactions process instantly.

If you need help paying your water bill, Sedalia offers utility assistance programs to those who qualify based on income criteria. Contact City Hall for more information on bill help.

Customer Service for Water Bill Payments

For questions on your water bill, payment options, or using the online payment portal, contact the Sedalia Water Department:

Phone: 660-826-1234

Email: [email protected]

In Person: Sedalia City Hall, 200 S Osage Ave

The water department can explain charges, set up new accounts, handle disputed bills, and accept payments. Keep your water services on by paying your bills on time each month.

Sedalia Water Department Bill Pay

Service Request Forms

View the Service Request Form to turn on, turn off or transfer service.

Questions about the City of Sedalia Water Department? View FAQs.

Service Rate & Payment Information

View the Service Rate Information page for more details and to make a payment.

Pay Water and Sewer bills online

How do I pay my Sedalia water bill?

The Sedalia Water Department wants to remind its customers there are a number of ways to pay their utility bills without having to come into the office. Payments can be made by calling 660-851-1704, on the department’s website or in the new drop box located behind City Hall at 200 S. Osage.

What does the Sedalia Water Department do?

The Water Pollution Control Division is responsible for managing The City of Sedalia’s wastewater system. Water & Sewer The Sedalia Water Department has been proudly serving the city of Sedalia and surrounding areas since 1926. If you are new to Sedalia or have recently moved or built a new home, we look forward to serving you.

How do I login to Sedalia Water Department?

If you already have an account, you just need to login to the Sedalia Water Department site. Sedalia Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Does Sedalia water department accept credit cards?

Sedalia Water Department accepts credit cards, debit, and direct deposit. Click here to login. When you move to a new home in Sedalia, you’ll most likely already have running water, but you’ll still need to set up water service with the Sedalia Water Department. Luckily, Sedalia has made it pretty simple with the following online form.

How long does Sedalia water service take?

Luckily, Sedalia has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form. When you move out of a home in Sedalia, you’ll need to stop your water service with the Sedalia Water Department, so you don’t keep getting billed.

Does Sedalia have a water quality report?

Under the authority of the Safe Drinking Water Act, the EPA requires Sedalia Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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