A Comprehensive Guide to Paying Sellersburg Water and Sewer Bills

Living in Sellersburg? You must be familiar with paying monthly water and sewer bills to the Sellersburg Billing Office. As a resident, it is important to pay these utility bills on time to avoid service disruption. In this detailed guide, I will walk you through the complete process of paying Sellersburg water and sewer bills conveniently.

Overview of Sellersburg Billing Office

The Sellersburg Billing Office located at 103 S New Albany Street is responsible for billing and collecting payments for water and sewer services in Sellersburg, Some key facts

• Bills residents monthly for water and sewer usage

• Also bills for trash collection services

• Customers can pay bills online, by phone, mail or in person

• Office open 9 AM – 4 PM, Monday to Friday for in-person payments

• After hours drop box available for cheque/money order

• Accepts cash, card, online payments

• Can start, stop or transfer utility services

• Available for billing inquiries and customer support

So in a nutshell, the Sellersburg Billing Office handles all utility payments and services for local residents.

Water and Sewer Bill Payment Options

You have several options to pay your Sellersburg water and sewer bills conveniently:

1. Online Payment

The easiest way to pay bills is online through the customer portal:

• Go to https://www.utilitybillingsystem.us/Default.aspx

• Register your account with your details

• Login and select Pay Bill option

• Choose water or sewer bill and enter amount

• Pay securely using your card

2. Phone Payment

Call 888-537-0127 and use the automated phone payment system. Have your account number ready.

3. Mail-In Payment

Write a cheque for the billed amount and mail it to:

Sellersburg Billing Office
PO Box 175
Sellersburg, IN 47172

Make sure to include your account reference.

4. In Person

Visit the Sellersburg Billing Office at 103 S. New Albany Street and pay your bill:

• By cash, cheque or card

• During open hours 9 AM – 4 PM, Monday to Friday

• After hours, use the drop box

5. Auto Pay

Set up automatic monthly payments so you never miss a bill. Submit the auto pay form in person at the billing office.

How to Avoid Late Fees

To avoid late fees on your Sellersburg utility bills, make sure to pay by the due date:

• Due date is listed on the bill and customer portal

• Pay online or in person before 4 PM on due date

• After hours on due date, use drop box

• Disconnection bills must be paid by 4 PM the day before shut off

• Weekends and holidays still count as late if due date falls on them

So pay attention to the due date and use any mode of payment before 4 PM to avoid penalties.

Getting Billing Notices and Reminders

Along with the monthly paper bill, you can receive billing reminders through:

• Email and SMS alerts – enable through customer portal

• Automated phone call 2 days before due date

• Late notice mail if payment missed

• Shut off notice if outstanding after due date

Regular reminders can help avoid forgetting and making late payments.

Troubleshooting Billing and Payment Issues

If you face any utility billing problems in Sellersburg, here are some tips:

• Check account dashboard for billing and payment errors

• Contact support if payment processed but bill shows outstanding

• Update card details if expired or invalid

• If auto pay fails, pay manually before due date

• If mailed cheque lost, contact office to reissue

• If new resident, email previous bill for payment transfer

• Request statement for tax or rental allowance purposes

• Email/call for any billing inquiries or disputes

The Sellersburg Billing Office staff is very cooperative and will help resolve any payment issues quickly.

Starting or Stopping Water and Sewer Services

To start new water and sewer services in Sellersburg when moving in:

• Submit the new service form online with your details

• Provide valid ID and rental agreement

• Pay the $55 administrative fee

• Services will start in 1-2 business days

To stop services when moving out:

• Notify the billing office at least 7 days in advance

• Provide a move out date to finalize billing

• Submit a final meter read to generate final bill

• Pay final bill when received to close account

So the Sellersburg Billing Office makes starting or stopping utility services quite smooth.