How to Contact Sentara Bill Pay by Phone

Dealing with medical bills can be confusing and stressful. If you recently had a visit to a Sentara healthcare facility and need help understanding your bill, contacting Sentara Bill Pay by phone is easy. Sentara has a dedicated billing customer service team ready to answer all your payment and account questions.

This article explains the best way to call Sentara Bill Pay provides the phone number to use and gives tips for getting the most out of your call. Read on to learn how to connect with a Sentara billing agent by phone.

Sentara Bill Pay Customer Service Number

The main phone number to call for Sentara billing and payment support is:

Sentara Billing Customer Service: 757-233-4500

This number will connect you directly to the Sentara bill pay call center where agents can look up your account, explain your statement, take a payment, update information, and more.

Sentara billing specialists are available by phone Monday through Friday from 8 AM to 4 30 PM Eastern time. Calls outside of these hours will need to leave a message for a return call

When calling, it helps to have your Sentara account number ready to provide to the agent assisting you. They can pull up your account faster with this information.

What Can Sentara Billing Service Help With?

The Sentara bill pay customer service agents can help with all kinds of billing and payment questions, including:

• Explaining your statement and charges
• Setting up payment plans
• Taking credit/debit card payments
• Updating your personal and insurance information
• Sending copies of bills or statements
• Disputing charges or errors
• Arranging financial assistance
• Connecting you with Sentara collections

Basically any issue related to your Sentara medical bills can be handled with a quick call to the billing department phone number

Tips for Calling Sentara Bill Pay

Here are some tips to get the most out of your call to Sentara Bill Pay customer service:

• Have your account number ready – This speeds up account lookup significantly

• Review statements beforehand – Be ready to ask specific questions about changes, errors, etc.

• Know your payment info – To make a payment by phone, have your card/bank details handy

• Take notes – Write down reference numbers, next steps, payment due dates, etc.

• Ask about discounts – Inquire if you qualify for any financial assistance programs

• Get email/mail confirmation – Request statements and details be sent to you as well

• Follow up if needed – Don’t hesitate to call back if you have additional questions

Calling the Sentara billing number provides personalized support for all your medical payment needs.

Other Sentara Bill Pay Contact Options

In addition to the main phone number, you can also contact Sentara Bill Pay by:

• Email – Use the email form at www.sentara.com/billing

• Secure Messages – Login to your Sentara account online to send a message

• Chat – Chat live with an agent during business hours

• Mail – Send written correspondence to Sentara billing services

• In person – Visit a Sentara facility and ask for billing help

But phoning the bill pay department is typically the quickest way to get answers from a knowledgeable representative.

Managing medical bills can be challenging, but the Sentara billing customer service team is there to help. Call 757-233-4500 whenever you need guidance regarding your account, statement, insurance details or to make a payment.