- Explain record matching and data lookup features in ServiceNow. …
- What is the meaning of impersonating a user and how is it useful? …
- Detail about client script. …
- Define record producer. …
- Name the searching technique used to search a record or text in ServiceNow.
Now that you have scheduled your interview for your ServiceNow dream job – how will you prepare for it? Not to worry, we have compiled the top ServiceNow interview questions for you (with answers) so that you can study up and be ready to land your new job!
ServiceNow Interview Questions and Answers | Most Asked Interview Questions |
Top 10 Frequently Asked ServiceNow Interview Questions
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ServiceNow Interview Questions and Answers for Freshers
Ans: Below are the major differences between ServiceNow and Salesforce
| Function | ServiceNow | Salesforce |
| Platforms Supported | Web-based, iPhone & Android app | Web-based, Windows phone app |
| Typical Customers | Enterprise & Mid-size business Customers | Enterprise, Small & MId-sie business Customers |
| Support | Phone & Online Support, Knowledgebase, Video tutorials | Phone & Online Support, Knowledgebase, Video tutorials |
| Integrations | OpsGenie, PagerDuty, Workato | MailChimp, Trello |
| Security | No CSA, CCM Certification | CSA, CCM Certification |
| Encryption | No encryption i.e sensitive data which is at rest | Encryption of sensitive data at rest |
| Access Control | No multifactor in the authentication process | Multi-factor in the authentication process |
| Data Policy | No data backup in multiple locations | Data backup in multiple locations |
Ans: ServiceNow is a cloud-based ITSM tool. Please check the below URL before attending a service-now interview.
What do you mean by the term “Application” in ServiceNow?
Ans: Application is a group of modules that provides related information. For example, a change application provides information related to the change process. It consists of modules like create change tickets, view change tickets, etc.
What exposure have you had to the ServiceNow Platform?
Describe in detail your experience working on the ServiceNow Platform. You can list some examples of working with the platform in various positions.
FAQ
How do you introduce yourself in ServiceNow interview?
How many interview rounds are there in ServiceNow?
Which method is used to get all the active/inactive records from a table?
What is ServiceNow Mcq?
