Would it be easier for you to make daily, weekly or biweekly payments rather than one large payment each month? Think of FlexPay the same as you do putting gas in your car. You pay for it before you use it. You can purchase small amounts every few days or “fill up the tank” and not worry about it for several weeks. When your supply is low you simply purchase more.
This program works best for people who want to take control of their utility accounts. By monitoring your consumption on a regular basis, you will begin to notice patterns in your day-to-day usage. Any variation from this pattern, such as a house guest (increase) or vacation (decrease), will become evident as you monitor your account. Monitoring and controlling daily usage can help keep those utility costs down. Purchasing before you use it allows you to control your budget and pay how much you want, when you want. Instead of a monthly billing statement, your usage and balance are calculated daily. Statistics indicate FlexPay programs help lower consumption due to the customer’s awareness of usage patterns.
Paying your monthly electric bill to Sevier County Electric System (SCES) is now easier than ever thanks to online bill pay. As an SCES customer, you can securely access your account, view usage, make payments and more all online. Read this guide to learn everything you need to know about paying your Sevier County electric bill online.
Overview of Sevier County Electric System
SCES is the municipal electric utility providing power to residents and businesses in Sevier County, TN.
Some key facts about SCES
- Provides electricity to over 34,000 customers
- Service area includes Sevierville, Pigeon Forge, Gatlinburg and unincorporated areas
- Publicly owned, not-for-profit electric utility
- Competitive rates and exceptional reliability
- Wide range of billing options and payment methods
- 24/7 customer service and emergency response
- Main office located at 315 E. Main St in Sevierville
Benefits of Paying Online
Paying your SCES electric bill online has many advantages
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Convenience: Pay anytime, anywhere from your computer or mobile device.
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Quick: Payments post instantly to your account.
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Secure: Payment page uses enhanced encryption.
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Control: View usage, manage account settings.
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Savings: Go paperless and avoid late fees.
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Flexibility: Pay any amount from full to partial balance.
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Visibility: See payment history and billing totals.
How to Enroll in Online Bill Pay
Enrolling in SCES online bill pay is quick and easy. Just follow these simple steps:
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Go to SCES Online Bill Pay website or mobile app.
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Click on “New User” to set up an account.
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Enter your SCES utility account number and create a password.
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Provide your email address and contact information.
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Select security questions and enter answers.
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Review and agree to the terms of use.
Once registered, you can start managing your electric account online. If you already have an SCES customer portal login, you can simply add your electric account to your existing username.
Making an Online Payment
To pay your SCES electric bill online, just:
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Log into your account on the website or mobile app.
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Select “Make Payment” from the menu.
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Enter the payment amount.
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Choose payment method – credit/debit card or bank account.
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Review payment details and submit.
Your payment will instantly post to your electric account. You can view receipts and payment history within your online account.
Other Convenient Online Account Features
In addition to quick bill payment, the SCES online customer portal also enables you to:
- Monitor daily electricity usage
- Sign up for paperless billing
- View payment history up to 24 months
- Check account balance and status
- Manage autopay enrollment
- Update profile and contact info
- Report power outages
- And more!
Mobile App for On-the-Go Access
For added convenience, SCES offers a mobile app so you can manage your electric account from anywhere. The app allows you to:
- Securely log in using fingerprint or PIN
- Make payments and check balances
- View usage graphs and history
- Receive notifications and reminders
- Contact customer service
- Report outages
- And more!
Download the free SCES app for Apple iOS or Android devices.
Customer Support Options
If you need assistance with online bill pay or have electric account questions, SCES offers exceptional customer service:
- Phone: Call (865) 453-2887 during office hours
- Email: Email [email protected]
- Website: Submit comments via online contact form
- In person: Visit SCES office at 315 E. Main St in Sevierville
- Social media: Message SCES on Facebook or Twitter
Friendly and knowledgeable staff are available to help customers weekdays 8am-4:30pm. After hours, call (865) 774-6300 to report emergencies.
Paying your SCES electric bill online is the fastest, most efficient option. The user-friendly platform makes it easy to securely manage your account, view usage, make payments and more – anytime, anywhere! Plus, go paperless and take advantage of bill pay features like autopay to save time and money. Sign up for SCES online bill pay today for simplified electric account management!
- SCES offers online bill payment through their customer portal
- Customers can easily set up a secure online account
- Payments post instantly 24/7 for convenience
- Account usage and history can be viewed
- Mobile app enables access on the go
- Exceptional customer service available
SCES online bill pay modernizes how customers in Sevier County manage and pay their monthly electric bills. Take advantage today!
What if my FlexPay account runs low or even out?
When setting up FlexPay account, we will customize ALERTS that will send you emails or text messages concerning your low balance.
How can I check my balances?
There are several ways you can check your FlexPay account balance.
- You can call (865) 453-2887 for 24 hr. access to your balance and usage information.
- You can access your account and usage information online through a secure website https://billing.sces.net/oscp/. The website provides access to your current balance, current usage, detailed usage history, transaction history, manage ALERTS, etc.
- You can setup FlexPay to email your current balance daily to you.
- You can use the SCES Mobile App (Available on either the App Store or Google Play).
Sevier county Electric Company Levelized Billing
FAQ
How do I report an outage to Sevier County Electric?
Who owns Sevier County Electric?
How much does Sevier County Electric charge per kilowatt hour?
The residential electricity rate for patrons of Sevier County Electric is, on average, 11. 71 cents per kilowatt hour, which put the supplier 15th out of 90 in Tennessee and 649th out of 2881 in the country. In 2023 the company had retail sales of 1,550,786 megawatt hours.
Who is Sevier County electric system?
Sevier County Electric System is a locally owned and operated, non-profit public power utility located in Sevierville, TN. Our core purpose is to provide our customers with reliable electricity at the lowest possible cost.
Does Sevier County electric system accept online payments?
Sevier County Electric System is accepting payments online. Please have your Account Number or Last Name. You will also need to create a password when you setup your account. Then visit Online Bill Pay. Visa, MasterCard, Discover Card and American Express. A convenience fee of 2. 45% applies to all credit card transactions.
What is Sevier County electricity service (SCES)?
Our core purpose is to provide our customers with reliable electricity at the lowest possible cost. Sevier County includes the cities of Sevierville, Pigeon Forge, Gatlinburg, Pittman Center, and Townsend. SCES serves both residential and business customers in these areas.
How do I contact Sevier County electric?
Utilities Sevier County Electric System 315 East Main Street Phone: 865. 453. 2887 Sevier County Utility District (Natural Gas) 420 Robert Henderson Rd. Phone: 865. 453. 3272 Sevierville Water Department 120 Gary Wade Blvd. Phone: 865. 453. 5522 English EnglishFrenchGermanHaitian CreoleHebrewIrishItalianJapanesePolishPortugueseSpanish.
Does Sevier County Electric provide water heaters?
The system operates an in-home energy evaluation program that helps customers to reduce their power consumption. It offers a variety of power switches and surge protection devices. The Sevier County Electric System also provides water heaters under the Marathon brand. Get In Touch!.
When will my Sevier County Utility District account balance be updated?
Payments will immediately update your Sevier County Utility District account balance. However, please allow up to 24 hours for your payment to post to your financial institution. A confirmation email/text message will be sent upon payment completion. Internet Explorer is not supported by this website. Please try another browser, ie.
