How to Pay Your Shawano Municipal Utilities Bill Online

Paying your utilities bill is an essential aspect of being a responsible homeowner or renter. For residents of Shawano, Wisconsin, paying your municipal utilities bill online through Shawano Municipal Utilities’ MyAccount portal is the most convenient way to stay on top of your payments. In this article, we’ll walk through everything you need to know about setting up an online account with Shawano Municipal Utilities and making online bill payments.

Overview of Shawano Municipal Utilities

Shawano Municipal Utilities provides electricity, water, and wastewater services to the city of Shawano. As a municipal utility, it is owned by the city itself rather than a private company. Shawano Municipal Utilities serves approximately 3,300 electric customers, 3,100 water customers, and 2,800 wastewater customers.

Some key facts about Shawano Municipal Utilities

• Provides electricity, water, and wastewater services to Shawano residents
• Is owned and operated by the city of Shawano
• Serves over 3,000 households and businesses
• Offers online account management and bill pay through MyAccount portal

Benefits of Paying Your Bill Online

Paying your Shawano Municipal Utilities bill online through the MyAccount portal provides a number of benefits

• Convenience – You can pay your bill anytime, anywhere using a computer or mobile device. No need to mail in payments or drop them off in person.

• Payment flexibility – Make one-time payments or set up recurring automatic payments. You can pay using credit/debit card, checking account, or savings account.

• Payment reminders – Opt in to receive email or text alerts when your bill is ready and when a payment is due. Helps avoid late fees.

• View payment history – Your MyAccount portal stores your payment history over time so you can easily track and manage payments.

• Account management – In addition to payments, you can manage account details, update information, and monitor usage.

• Paperless billing – Go paperless to reduce waste and clutter. Receive and view bills electronically through MyAccount.

• Security – MyAccount uses industry-standard encryption to keep your financial information secure.

How to Sign Up for a MyAccount Profile

Signing up for a MyAccount profile with Shawano Municipal Utilities takes just a few minutes. Follow these steps:

1. Go to https://myaccount.cityofshawano.com/.

2. Click “Create an Account” below the login fields.

3. Enter your account number and email address. Your account number can be found on your paper utility bills.

4. Create a password and confirm it.

5. Select a secret question and provide your answer. This is used if you ever forget your password.

6. Agree to the Terms of Service.

7. Click “Create Account”.

Once you complete registration, you can start managing your account immediately. You’ll use your email and password to log in to MyAccount going forward.

Making a One-Time Payment

After logging into your MyAccount profile, you can make a quick one-time payment on your latest utility bill. Just follow these steps:

1. On the MyAccount homepage, go to the One Time Payment section.

2. Select whether you want to pay the total amount due or a custom amount.

3. Enter your payment information, including card details or bank account login.

4. Review the payment details and amount.

5. Click “Continue” to process the payment.

The payment will be immediately applied to your account balance. You’ll see a confirmation message when it goes through successfully.

Setting Up Recurring Payments

For maximum convenience, you can enable automatic recurring payments through MyAccount. This way, your bill is paid on time every month without any extra effort on your part. Here’s how to do it:

1. On the MyAccount homepage, go to the Notifications and Alerts section.

2. Click “Set Up AutoPay”.

3. Select the date you want payments processed each month. Try to pick a date after your regular bill generation date.

4. Enter the bank account or card information to use for payments.

5. Review the automated payment details.

6. Click “Confirm Autopay” to activate it.

Your utility bills will now be paid automatically each month on the date you specified. You can cancel or edit the automated payments at any time through your MyAccount profile.

Getting Payment Reminders and Alerts

Don’t want to setup full automated payments but still want a little help remembering when to pay your utility bill? MyAccount’s notification system has you covered. Here’s how to use it:

1. Go to the Notifications and Alerts section of MyAccount.

2. Open the “Email Alerts” or “Text Alerts” tab based on your preference.

3. Check the box next to “Bill Ready” and/or “Payment Due” alerts.

4. Enter your email address or mobile number to receive the alerts.

5. Click “Save Alert Settings”.

Now you’ll receive either an email or text message when you have a new utility bill ready and when your payment on that bill is approaching the due date. These alerts act as helpful reminders to log in and pay your bill, preventing any late fees. You can customize the frequency and timing of the alerts at any time.

Getting Support from Shawano Municipal Utilities

If you ever have trouble with the MyAccount portal or need assistance, Shawano Municipal Utilities has a few options to help you out:

• MyAccount FAQ – Many common questions are answered on the MyAccount FAQ page.

• Email – Reach out to the utility billing department at [email protected].

• Phone – Call the billing office at 715-526-3512 during business hours for assistance.

• In person – Visit the Shawano Municipal Utilities office at 127 S Sawyer St, Shawano, WI 54166 for in-person support.

The Shawano Municipal Utilities staff is available to help make sure you can easily manage your account and bill payments online through MyAccount. Take advantage of their knowledge if any issues pop up.

Tips for Managing Your Online Utility Account

Managing your Shawano Municipal Utilities account through the MyAccount portal gives you access to view usage data and account details beyond just making payments. Here are some tips for making the most of your online account:

• Update your contact information if you move or change phone numbers. This ensures accurate communication.

• Go paperless by enabling electronic billing to save paper and have instant bill access.

• Monitor your daily/monthly energy and water usage to understand your household habits.

• Set usage alerts to be notified of any abnormal spikes that may indicate leaks or waste.

• Leverage payment history to detect billing errors or discrepancies.

• Review account details like your service address, account number, and meter ID.

• Take energy efficiency quizzes for personalized tips to lower your utility costs.

• Submit meter readings regularly for accurate billing based on actual consumption.

Your MyAccount profile contains a wealth of valuable information about your utility usage and billing. Get familiar with all the options to take control of your account.

Why MyAccount is the Best Payment Option

Paying your Shawano Municipal Utilities bill through the MyAccount online portal provides a simple, fast, and secure way to manage this essential task. The many benefits make it the ideal choice:

• Make one-time or recurring payments 24/7 through desktop or mobile
• Receive automated reminders to avoid late fees
• Store payment history for easy tracking
• Go paperless with electronic billing
• Monitor real-time usage and account details
• Get billing support by email, phone, or in person

MyAccount puts the power in your hands to manage bills and payments on your own schedule. The convenience, flexibility, and wealth of account management features make MyAccount the best way for Shawano residents to pay their municipal utilities bills. Sign up today to start enjoying the benefits!