Paying your utilities bill on time each month is important for every Sheboygan Falls household and business. The City offers flexible payment options to fit any schedule. This comprehensive guide will walk through the various methods to pay your Sheboygan Falls utilities bill.
Overview of Sheboygan Falls Utilities
The City of Sheboygan Falls provides essential utility services to the community including:
- Water, sewer and stormwater management
- Electric power
- Garbage and recycling collection
The City Utility Department maintains infrastructure, conducts billing, and provides customer service to both residential and commercial accounts.
Key things to know about Sheboygan Falls utilities
- Serves over 7,500 residents and businesses
- Operates wells, water towers, treatment plants, substations and more
- Bills monthly for utility usage
- Provides electric through WPPI Energy
- Contracts Republic Services for garbage/recycling pickup
- Manages stormwater systems
- Office located at City Hall, 375 Buffalo St.
Now let’s explore the ways residents and businesses can pay Sheboygan Falls utility bills
Online Bill Pay
The fastest and most convenient payment method is through the City’s online payment portal.
- Visit www.cityofsheboyganfalls.com and click “Online Payment”
- Register for an account or log in if already registered
- Select pay utilities and enter your account information
- Choose a payment method such as credit/debit card or e-check
Online payments process instantly. You can also set up recurring auto-pay.
Pay By Phone
Call the payment provider PSN at 1-877-885-7968 to pay your Sheboygan Falls utilities bill over the phone. Provide your account details and payment info.
Pay In Person
Visit Sheboygan Falls City Hall at 375 Buffalo St. during business hours (M-F 7:30am-4:00pm) to pay your bill. Accepted payment types are cash, check or card.
Pay by Mail
Detach payment stub from your monthly utility bill and mail to City Hall with a check or money order. Allow 5 business days for delivery.
Pay at Drop Box
A 24/7 drop box is located outside City Hall. Place your payment in an envelope with your stub.
What’s Accepted for Payment
Sheboygan Falls accepts the following payment types:
- Cash
- Personal check
- Money order
- Credit/debit cards (Visa, Mastercard, Discover)
- Electronic check (e-check) through online bill pay
Review your options and choose the most convenient way to pay each month.
Payment Processing Timeframes
To avoid late fees, make sure payments are received by the due date noted on your bill.
- Online and phone payments process almost instantly
- Mailed payments take 5 business days
- Drop box and in-person payments process the following business day
Late or Missed Payments
If your utility payment is late, here’s what will happen:
- A late fee of 1% of the overdue balance will be assessed.
- If a bill goes unpaid for over 90 days, utilities can be shut off after proper notice.
- Shutoffs will incur a $50 disconnect/reconnect fee per utility.
- Outstanding balances can be placed on property taxes.
Avoid additional fees by paying on time. Contact Utility Billing at 920-467-7900 immediately if you anticipate a late payment.
Get Assistance with Bills
If you are struggling to pay your utility bill, Sheboygan Falls offers programs that can help:
-
Payment arrangements can be set up for larger balances.
-
Limited bill assistance is available for qualifying seniors and low-income residents.
Don’t hesitate to call Utility Billing if you need help managing payments.
Pay Bills Promptly to Avoid Disruption
As you can see, the City of Sheboygan Falls offers flexible options like online, phone, mail or in person to pay utility bills. Take advantage of the convenience of electronic payments. Be sure to pay by the due date to prevent late fees or service disruptions. Contact Utility Billing with any questions about your account or payments.
Following this guide will help Sheboygan Falls residents and businesses keep essential electric, water, sewer and garbage services running smoothly by paying bills on time every month.
Sheboygan Falls Utilities Simplifies Electric Asset Management with GNSS
FAQ
Is Sheboygan Falls a town or city?
Who is the city attorney for Sheboygan Falls?
What should I do if my Sheboygan water utility account is disconnected?
If your account is within 1 day of disconnection, we strongly advise you to contact the Sheboygan Water Utility with the confirmation number you receive after making your payment online or by phone. This will help prevent any further disconnection process.
How do I report a power outage in Sheboygan Falls?
Call 920-467-7906, ext. 4. Email: [email protected] Closed Weekends and Holidays. If you are experiencing a power outage DURING business hours (M-F, 7:30 A.M. to 4:00 P.M.) call 920-467-7900 ext. 4 to report it to a Utility Staff Member.
What makes Sheboygan Falls a good place to live?
Sheboygan Falls strives to be proactive in planning for growth, while preserving its historic heritage for future generations in a friendly, safe, family environment. We offer residential, commercial and industrial growth that maintains a high quality of life for all.
Why is tourism important in Sheboygan County?
A key asset is a bike and pedestrian network connecting neighborhoods, schools, parks and commercial areas. Tourism will play an increasing role in our community’s future, and we will continue to cooperate with neighboring towns, villages and Sheboygan County to achieve these objectives.
