Singing River Electric is a member-owned electric cooperative providing power to over 36,000 homes and businesses across southern Mississippi. If you’re a Singing River Electric customer, paying your electric bill on time each month is important. Fortunately, Singing River offers several convenient payment options.
This guide will outline the various ways to pay your Singing River Electric bill, either online, by phone, in person, or by mail.
Online Bill Pay
The easiest way to pay your Singing River Electric bill is online through their website:
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Go to wwwsingingriver,com and click on “Pay Bill”
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Enter your 10-digit account number and 4-digit validation number from your latest bill
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Select whether you want to pay the full balance or a partial payment amount.
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Enter your payment information including credit/debit card details or bank account.
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Review payment details carefully before submitting.
Online payments can be made anytime and will process immediately once submitted. You’ll receive a confirmation number and receipt via email.
Pay By Phone
To pay your Singing River Electric bill over the phone:
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Call 1-800-968-6527 to reach the automated pay-by-phone system.
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Enter your 10-digit account number followed by the # sign when prompted.
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Select option 1 for residential accounts or option 2 for commercial accounts.
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Follow the voice prompts to enter your payment amount and credit/debit card or bank account details.
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Stay on the line to get a confirmation number for your payment.
Pay-by-phone is available 24/7. Payments made before 7:00 PM CST will process same-day.
Pay by Mail
If you prefer to pay your bill via mail, simply:
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Make your check or money order payable to Singing River Electric.
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Write your 10-digit account number on the payment.
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Mail your payment to:
Singing River Electric
PO Box 767
Lucedale, MS 39452
Be sure to allow 7-10 business days for mailed payments to process.
Pay in Person
You can also pay your Singing River Electric bill at one of their local office locations:
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Main Office – 11187 Old 63 S, Lucedale, MS
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Jackson County Office – 500 Highway 90, Gautier, MS
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Greene County Office – 39276 Highway 63 N, Richton, MS
Offices are open Monday-Friday from 8:00 AM to 5:00 PM. All locations accept cash, check, money order, and credit/debit card payments.
Payment Plan Options
Singing River Electric offers payment plans and billing options to make managing electric costs easier:
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Budget Billing – Pay a fixed amount each month based on your average usage.
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Prepay – Add money to your account in advance to prepay for electricity.
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Recurring Payments – Setup automatic monthly payments from your bank account.
Contact customer service to enroll in these money-saving programs.
Assistance Programs
If you’re struggling to pay your Singing River Electric bill, the following assistance programs are available:
- Catholic Charities Financial Assistance
- Salvation Army Utility Assistance
- LIHEAP Bill Payment Assistance
- United Way Energy Support
Apply through your local community action office or contact Singing River for details. Provide proof of income and residence when applying.
Billing and Payment Tips
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Payments made after 2:00 PM CST won’t process until the next business day.
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Avoid late fees by paying your bill before the due date each month.
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Alert Singing River Electric immediately if your banking or card information changes.
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Check your bill monthly and report any unusual spikes in usage.
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Setup account notifications to receive reminders about your bill.
Paying your Singing River Electric bill is quick and easy through the online portal, pay-by-phone, or at one of their local offices. Take advantage of budget billing and financial assistance programs if needed to manage costs. Follow these tips to maintain a positive payment history.
To download the mobile app:
- Download the SmartHub app from the iPhone App Store or the Android Marketplace. (Please note SmartHub is one word.) If duplicate apps appear with the same name, National Information Solutions Cooperative provides the correct app.
- Find “Singing River Electric” by location or name and confirm.
- Enter email and password or select, “New User” if you have not already established a password to pay SRE bill online.
Take charge of your power bill with the SmartHub app:
Our SmartHub app is the fastest and most accurate way to report a power outage, view a LIVE outage map or monthly energy use, and pay your electric bill. Member account information is easily accessible and you can even view past bills.
Understanding Demand – Singing River Electric
FAQ
Where can I pay my singing river electric bill?
What is the power cost adjustment for Singing River Electric?
Starting in January 2024, Singing River Electric billing statements included a power cost adjustment (PCA) increase of 3. 2 mills or $0. 0032 per kilowatt-hour. This “pass through” price hike is because our wholesale power provider has to pay more to run and maintain its power plants and transmission system.
How do I pay my Lumbee River Electric bill by phone?
Where can I pay my Pea River electric bill?
Members of our new PayGo program can pay their bills in cash at Dollar General, Family Dollar, and CVS Pharmacy, all of which are nearby. Members will need a barcode to show the store cashier at checkout.
How do I Pay my Singing River Health System bill online?
All of Singing River Health System’s patients can easily pay their bills online, and those who qualify can get financial help as well. You can pay your bill online using our patient portal, MySingingRiver. Have you created a MySingingRiver account yet? If not, click the link below to do so. It’s free and easy to get to your medical record.
How do I Pay my Singing River Electric Power Association Bill?
You can pay your Singing River Electric Power Association bill online with doxo. Use a credit card, debit card, or direct from your bank account. For more information, see our FAQ pages. Doxo is a safe and easy way to pay all of your bills from one account and reach your financial goals.
How do I Pay my Singing River electric bill?
You can set up recurring payments in two ways: click on “Pay Bill” online, or call any Singing River Electric office to set up an Electronic Funds Transfer payment option. This will have your bill paid automatically from the bank account you choose within seven days of receiving your billing statement.
Does Singing River Electric Cooperative take payments?
Singing River Electric Cooperative employees do not call members to collect payment. They do not take payments at any location other than SREC’s three offices. Payments are taken in person only inside the office and during regular business hours. Payments can be taken over the phone, but only when dialing one of SREC’s main office locations.
How do I Check my Singing River Electric payment history?
To find out what’s going on with your account, hang up the phone and use the SmartHub app to look at your past bill payments. You can also call any Singing River Electric office. Singing River Electric Cooperative employees do not call members to collect payment. They do not take payments at any location other than SREC’s three offices.
How do I get my Singing River Electric account number?
You can call any Singing River Electric office and press “3.” Then, enter your Personal Identification Number (PIN) and the number on your account. (Credit card, debit card, and eCheck payments accepted. ) *To set your PIN #, follow the prompts in the IVR system or call our office to speak to a member service representative.
