As an electric cooperative, Sioux Valley Energy aims to provide affordable, reliable power to their members. But that power doesn’t come free – members have to pay their SVE electric bills each month to keep the lights on. Thankfully, Sioux Valley Energy offers a variety of payment options to fit different needs and budgets. Read on to learn how to pay your SVE electric bill through online, phone, auto pay, mail, or in-person methods.
Pay Online Using SmartHub
The easiest and most convenient way to pay your Sioux Valley Energy bill is through SmartHub the co-op’s online account management portal. Available as a website or mobile app SmartHub allows members to
- View current and past electric bills
- Monitor daily electric use
- Contact customer service
- Report outages
- And make secure online payments
To pay online with SmartHub
- Visit SmartHub or download the app
- Log in using your account number and password
- Select “Pay Now”
- Choose a payment amount – current balance, specific amount, or other
- Enter payment information – checking/savings account or debit/credit card
- Review payment details and submit
The payment will be immediately processed and posted to your SVE account.
Pay By Phone
Don’t want to login online but still want a quick and easy phone payment option? Sioux Valley Energy offers pay-by-phone using their automated phone system.
To make an SVE bill payment over the phone:
- Call 855-939-3536
- Enter your 10-digit SVE account number
- Follow the prompts to select “Make a Payment”
- Choose your payment amount
- Provide your debit/credit card information
- Receive a confirmation number
Pay-by-phone is available 24/7 and processes the payment immediately.
Enroll in Recurring AutoPay
For ultimate bill payment convenience, enroll in auto pay through SmartHub or SVE’s phone system. This authorizes Sioux Valley Energy to automatically withdraw your bill amount from your bank account or credit card each month.
To set up recurring auto pay payments:
-
Through SmartHub – Select AutoPay underBilling & Payments and submit your payment info
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By Phone – Call 855-939-3536 and follow prompts to add/edit recurring payment info
On auto pay, your bill is paid on time without you having to do a thing!
Pay by Mail
If you prefer to mail in a traditional paper check payment, send your SVE bill stub and check to:
Sioux Valley Energy
PO Box 216
Colman, SD 57017
Please allow 5-7 business days for mailed payments to process.
Pay in Person
You can also pay your Sioux Valley Energy electric bill in person at one of their local office locations:
- Brandon – 108 N Heritage Rd
- Colman – 23491 471st Ave
- Hartford – 1185 Ruud Trail #4
- Pipestone – 1102 7th St SE
Bring your bill or account number and pay by cash, check, money order, or credit/debit card. Sioux Valley’s office hours are 7:30 AM to 4:30 PM Monday-Friday. After-hours drop boxes are also available.
Payment Assistance Programs
If you are struggling to pay your SVE bill, don’t panic. Sioux Valley offers various financial assistance programs and payment plans for qualifying incomes, including:
- Payment arrangements
- Due date extensions
- Low-Income Energy Assistance Program (LIHEAP)
- Payment Matching Fund
- Operation Round Up
- And more!
Contact SVE’s member services team at 1-877-511-8062 to discuss bill help and relief options.
Answers to Frequently Asked Questions
When is my SVE bill due?
Electric bills from Sioux Valley Energy are due upon receipt. Payments received after the due date on the statement will incur a late fee.
Does SmartHub charge a fee for online/app payments?
No! Paying through SmartHub is completely free.
What is Sioux Valley’s phone pay number?
Call 855-939-3536 to make an automated payment over the phone using your debit/credit card.
How do I know my mailed payment was received?
You can check your payment history in SmartHub or contact member services at 877-511-8062 to confirm receipt.
What are Sioux Valley Energy’s office hours?
Offices are open 7:30 AM to 4:30 PM, Monday to Friday. The Hartford location closes at 4:00 PM.
What if I can’t pay my full balance by the due date?
Contact SVE as soon as possible to set up a payment plan that works for your financial situation. Don’t let an unpaid bill become a crisis.
Paying your electric bill through Sioux Valley Energy is simple with options like SmartHub, phone payments, auto pay, mail, or in person. Reach out to their team if you need assistance or bill help programs. Keep your account current and your power flowing with easy SVE bill payment.
