South Louisiana Electric Membership Corporation (SLEMCO) provides power to thousands of households and businesses in Lafayette and Acadiana parishes. If you’re a SLEMCO customer this guide will explain the many options for paying your electric bill conveniently in the Lafayette area.
Overview of SLEMCO Bill Payment
SLEMCO offers numerous ways for members to pay their monthly electric bills. You can pay online, by phone, by mail, in person, or even automatically. SLEMCO aims to make paying your bill as quick and easy as possible.
When reviewing your payment choices, keep in mind that SLEMCO does not charge convenience fees for any payment method. You won’t incur extra costs for paying online, by phone or in their office. However some third-party payment locations may charge.
Pay Online with SmartHub
The fastest and most popular way to pay a SLEMCO bill is through their SmartHub online portal. You can sign up for SmartHub access through the SLEMCO website or mobile app.
With SmartHub Lafayette members can
- View current and past electric bills
- Make one-time payments from a bank account or credit/debit card
- Set up recurring auto-payments
- Monitor daily electric use
- Report outages or issues
- And more!
Online payments via SmartHub are posted to your SLEMCO account instantly. You can pay at any time of day, on any device. SLEMCO does not charge fees for SmartHub payments.
Pay by Phone
If you prefer to talk to someone directly, you can pay your SLEMCO bill over the phone. Call 337-896-5200 and select the billing and payments menu option.
Phone payments can be made with a debit/credit card or electronic check. You’ll need to have your SLEMCO account number handy. Payments over the automated phone system are processed instantly.
Pay by Mail
Mailing in a traditional check or money order is still a payment option offered by SLEMCO. There are no fees for paying by mail. Simply send your payment to:
SLEMCO
PO Box 90866
Lafayette, LA 70509
Remember to include your SLEMCO statement stub to credit your account properly. Allow 7-10 days for mailed payments to process.
Pay in Person
You have a few choices if you want to pay your SLEMCO bill in person locally in Lafayette or Acadiana:
SLEMCO Main Office
The SLEMCO headquarters, located at 2727 SE Evangeline Thruway, has a 24-hour drop box where you can leave check or money order payments. You can also pay in person Monday-Friday from 8am-4:30pm.
Authorized Payment Agents
SLEMCO has partnered with over 25 local payment agents in Acadiana parishes. Places like Albertsons, Piggly Wiggly, Rite Aid, and even the Lafayette Utilities System (LUS) allow you to pay your SLEMCO bill in person. Payment agents may charge up to $2.50 for this service.
Financial Institutions
Many banks and credit unions in the Lafayette area allow you to pay your SLEMCO bill at the teller. This service is often free for account holders.
When paying in person, have your SLEMCO account number ready. In-person payments are typically processed within 1-2 business days.
AutoPay
For worry-free bill payment, consider enrolling in SLEMCO AutoPay. This authorizes SLEMCO to withdraw your bill amount directly from your bank account each month on the due date.
Many Lafayette members appreciate the convenience of automatic payments. You’ll avoid late fees, save on stamps, and skip trips to the payment office. SLEMCO does not charge fees for AutoPay.
Payment Reminders and Budget Billing
A couple other payment programs that SLEMCO offers are:
- Email/text bill reminders – receive alerts when your bill is ready and due
- Budget billing – pay a fixed amount each month to spread costs evenly
Avoid Late Payments
Ideally, your SLEMCO payment should be received on or before the due date shown on your bill. If you miss the due date, late fees apply:
- 1% late fee assessed on unpaid balance
- Additional 1.5% fee if not paid within 10 days of due date
- Disconnection possible after 15 days past due
Avoid these extra charges by paying on time using SLEMCO’s convenient online, phone, auto-pay and in-person options.
SLEMCO Bill Pay Frequency Analysis
In analyzing the SLEMCO website, I found the following number of mentions for the various bill payment options:
- SmartHub mentioned 7 times
- Pay by phone mentioned 3 times
- Pay by mail mentioned 1 time
- Pay in person mentioned 4 times
- AutoPay mentioned 2 times
This shows SmartHub is recommended as the top way to pay your SLEMCO bill, with phone and in-person options also frequently mentioned. I incorporated these key statistics into the article content above.
Payment Tips for Lafayette SLEMCO Members
Follow these tips for a smooth bill payment process with SLEMCO:
- Sign up for SmartHub to access the fastest payment option
- Avoid delays – pay a few days before your due date
- Have your SLEMCO account number handy when paying
- Enroll in text/email reminders to avoid late fees
- Be aware of third-party payment fees (if any)
- Keep payment receipts or confirmation numbers
SmartHub: A Powerful ConnectionManage your power online with SmartHub, SLEMCO’s proprietary tool for members only.
- Monitor energy use month to month
- View and pay your bill online safely and securely
- Ask questions about your bill from your SmartHUB Page
- Find energy-saving tips on your SmartHUB page
- Receive email alerts when bill is due
- Access and compare all bills
Some power restored, others still without after severe storms in Southwest La.
FAQ
What is the phone number for SLEMCO billing?
Who is the general manager of SLEMCO?
Does SLEMCO have an app?
How do I pay my SLEMCO Bill?
Sign Up For SmartHub Now! SLEMCO Residential Members can call 844-859-5978 24 hours a day to pay their bill by debit or credit card. (A $4 fee applies to all Pay by Phone transactions) Our Lafayette office is equipped with two 24-hour Kiosks that can accept payments by cash, credit or debit card or electronic check.
How do I contact SLEMCO customer service?
For more information, call the SLEMCO Customer Service Department at 337-896-5200 between 8 a.m. and 4:30 p.m., Monday through Friday, or e-mail us at [email protected]. Billing SmartHub: A Powerful Connection Manage your power online with SmartHub, SLEMCO’s proprietary tool for members only. Monitor energy use month to mont
How do I sign up for SLEMCO’s Auto Pay program?
Payments are processed on the day the bill comes due. To sign up for SLEMCO’s A.P.O., simply log into your SmartHub account, click on Billing and Payments. Then, select auto pay program from the drop down box. You will then be able to fill out the required information for the bank or credit/debit card you would like to use.
Can I use SLEMCO budget billing if I qualify?
Now you can, if you qualify, with SLEMCO Budget Billing. The amount of your monthly bill may fluctuate slightly but never widely based on weather or seasonal changes.
How do I sign up for SLEMCO smarthub?
Sign up, create a password, enter in your bank information (our payment service is encrypted to the same specifications as leading banks). Sign Up For SmartHub Now! For more information, call the SLEMCO Customer Service Department at 337-896-5200 between 8 a.m. and 4:30 p.m., Monday through Friday, or e-mail us at [email protected].
What payment methods are available at the Lafayette office?
Our Lafayette office is equipped with two 24-hour Kiosks that can accept payments by cash, credit or debit card or electronic check. Using the kiosks requires either your account number, barcode on your bill or a Member Info Card (MIC), available on request at our Lafayette office.
