Over 500000 homes and businesses in Connecticut rely on Southern Connecticut Gas (SCG) for natural gas service. As a customer of SCG you have several convenient options for paying your gas bill each month. In this comprehensive guide, we’ll cover everything you need to know about paying your SCG gas bill, including
- Ways to pay your SCG bill
- Paying online through SCG’s website
- Paying by phone
- Paying by mail
- Automatic payments
- Budget billing program
- Getting account alerts
- Payment policies and tips
- Payment assistance programs
- Avoiding late fees and disconnection
Whether you prefer the ease of online payments or mailing in a check, SCG offers flexibility in how you pay your monthly gas bill. Read on to learn how to pay your SCG bill and manage your account.
Ways to Pay Your SCG Gas Bill
SCG offers multiple payment options to provide customers choice and convenience each billing cycle. You can pay your SCG gas bill:
- Online – Through SCG’s payment portal on their website
- By phone – Through SCG’s automated phone system or speaking with a customer service rep
- By mail – By sending a check or money order to SCG’s payment processing center
- Automatic payments – Authorize recurring payments from a bank account
- Budget billing – Pay a flat monthly amount based on yearly gas usage
Let’s explore each of these common payment options for SCG customers.
Paying Your SCG Bill Online
The fastest and easiest way to pay your SCG gas bill is online through their website To pay online, go to wwwsoconngas.com and
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Log into your account through the “My Account” portal, This allows quick access if you already have an online account
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Use the Guest Checkout option by entering your SCG account number if you do not have a My Account portal set up.
Through the online portal, you can make an immediate payment using a debit card, credit card or electronic check. Your account will update within a few days showing the payment received.
SCG does not charge any fees for paying online through their website. It’s a quick, secure way to pay on your own schedule.
Paying Your SCG Bill by Phone
In addition to the website, SCG offers a toll-free automated payment line you can call anytime to pay over the phone.
To use the automated system, call 1-800-659-8299. The automated system is available 24/7 and will guide you through making a payment on your account.
You can also speak with a SCG customer service representative Monday – Friday from 7:30 AM to 6:30 PM to assist with taking a phone payment. The call and payment assistance is free.
When paying by phone, you will need to provide your SCG account number and billing details. Have a debit/credit card or bank account information ready as well.
Paying Your SCG Bill by Mail
If you prefer, you can mail in a traditional paper check or money order to pay your SCG gas bill each month.
To pay a bill by mail, make your check or money order payable to “Southern Connecticut Gas” and send to:
Southern Connecticut Gas
P.O. Box 847819
Boston, MA 02284-7819
Be sure to include your SCG account number on the check memo or documentation with your money order payment. Mailed payments take about 4 business days to post to your account.
Automatic Bill Payment
For hands-off convenience, enroll in automatic payments through SCG’s Online Billing & Payment system. This authorizes SCG to automatically withdraw your gas bill payment each month from your bank account.
To enroll, first set up an online account on SCG’s website if you don’t already have one. Then under “My Profile”, select the “AutoPay” tab.
Here you can enter bank account information and authorize recurring payments to be made on your behalf. You can select the payment date that works best based on your pay cycle.
Automatic payments save time each month and ensure your SCG gas bill gets paid on time.
Budget Billing
If you want to simplify bill paying, SCG offers a Budget Billing program. This allows you to pay a flat amount each month based on your projected annual usage.
Your monthly budget payment amount gets recalculated periodically to account for changes in gas usage. This levels out seasonal peaks and dips in your bill amount.
To enroll in Budget Billing, you must have a zero balance on your SCG account. Login to your online account and access the Budget Billing tab to get started.
Account Alerts
Take control of your SCG account with their available account alerts and notifications. You can opt-in to receive:
- Payment received confirmations
- Due date reminders
- Late payment notices
- Budget billing updates
- Service interruption alerts
Text message and email alerts can help you stay on top of your account status and avoid surprises. Sign up for the alerts you want through your online account portal.
SCG Bill Payment Tips and Policies
Keep these tips and policies in mind when paying your SCG gas bill:
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Only the account holder can discuss or make changes and payments to the account.
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Late payments will incur a 1.5% late fee each month.
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Accounts 30+ days past due are subject to disconnection.
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Cash payments under $500 are accepted at local SCG offices. Larger cash payments must be taken directly to their bank.
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Stale-dated or post-dated checks are not accepted.
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Credit/debit card payments incur a service fee.
Following these guidelines helps ensure smooth processing of your SCG gas payments.
Payment Assistance Programs
If you are struggling to pay your SCG bill on time, you may qualify for bill payment assistance. Programs like Matching Payment Program, Hardship Protection Plan, and Operation Fuel can provide help based on financial need and meeting eligibility criteria.
Contact SCG’s Community Services team at 1-800-659-8299 to learn about available payment assistance options and how to apply.
Getting your SCG gas bill paid each month is easy with all the flexible options – online, phone, mail, automatic payments, and budget billing. Pay on your schedule while avoiding late fees. Monitor your balance through account alerts. And seek payment assistance if needed during financial hardship. Follow the tips in this guide for stress-free SCG bill payment.
Ways to Pay
FAQ
How do I cancel my scg?
What do I need to do to start or stop my SCG gas service? We want to make it easy and quick for our customers to start or stop service. Please Call SCG’s Customer Relations Center at 800. 659. 8299 and someone will assist you Monday through Friday, 7:30 a. m. to 6:30 p. m.
How do I pay my SoCalGas bill by phone?
To sign up for Pay by Phone, call 1-877-238-0092. If you’re already a member, call to authorize a payment from your checking account. Send your check or money order, along with the payment slip from the bottom of your bill, to SoCalGas at PO Box C, Monterey Park, CA 91756. The envelope is enclosed.
How do I pay my Southern Connecticut gas bill?
Doxo lets you pay your bills safely, but it’s not connected to or backed by Southern Connecticut Gas. Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
How do I contact Southern Connecticut gas?
Ask your billing questions directly by phone at 800-659-8299. I forgot my account balance. Where can I find my bill? Visit Southern Connecticut Gas to access your bill. What types of Southern Connecticut Gas payments does doxo process?.
What is Southern Connecticut Gas Co doxo?
Also Known as: soconngas. com, Southern Connecticut Gas Co doxo is a safe, all-in-one service that lets you manage all of your provider accounts in one app. This lets you send payments to thousands of billers reliably. doxo is not an affiliate of Southern Connecticut Gas.
Can I pay my gas bill online?
want to pay in-person, we got you covered. Manage your account from anywhere you are. You can pay your bills online, keep track of how much natural gas you use, and more! It’s quick and easy to pay online, but we know you have other options. Find a payment location if you prefer to pay in person.
How do I get assistance with a utility in Connecticut?
For additional support and social services, including utility assistance in Connecticut, you can also call 211. Summary: Eversource, Yankee Gas, UI, SCG, and CNG customers who meet certain income requirements or receive certain government benefits can ask for financial hardship protection.
What if I’m having trouble paying my gas bill?
You can keep your monthly gas bill from going up and down by averaging your annual gas use and costs over a year. If you’re having trouble paying your gas bill, we have options to help. Explore our energy efficiency upgrades, health conditions savings, past due bill forgiveness, 20% monthly discount (CARE) and more.
