Having access to clean water and effective sewage service is essential for any home or business. As a Soos Creek Water and Sewer District customer, it’s important to know your payment options to avoid service disruptions. This guide covers how to pay your Soos Creek utility bill online, by phone, in person, or by mail.
About Soos Creek Water and Sewer District
Soos Creek Water and Sewer District (SCWSD) provides water and sewer utility services to over 36,000 residential and commercial customers in King County, WA The district maintains over 230 miles of water lines and 190 miles of sewer pipelines across its service area
SCWSD bills customers monthly and offers several payment methods. Accounts not paid by the due date are subject to late fees and potential shut off. Review your monthly bill carefully and pay the total due on time to avoid penalties.
Pay Your Soos Creek Bill Online
The easiest way for most customers to pay their Soos Creek utility bill is online SCWSD offers online payments through Invoice Cloud
To make a one-time online payment:
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Visit the district’s online payment page.
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Select “Pay Now” and enter your SCWSD account number and the service address.
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Choose a payment method – credit/debit card or electronic check.
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Enter your payment information and submit.
To enroll in recurring automatic payments or access account history, select “Customer Dashboard” instead of the one-time “Pay Now” option.
Online payments are fast, convenient, and can be made anytime. Log in to your Dashboard to view balance history and past statements too.
Pay Your Bill by Phone
Call SCWSD at 253-630-9900 and select option 3 to reach the customer service team. Let the representative know you want to make a payment on your account.
Have your account number, service address, and payment details ready. SCWSD accepts payments over the phone by credit/debit card or electronic check.
Phone payments can be made 24/7 by calling the district office number. Speaking with a customer service agent is only available during office hours.
Pay In Person at the SCWSD Office
Head to the Soos Creek Water and Sewer District office at 14616 SE 192nd Street, Renton, WA 98058 to pay your bill in person. The office is open:
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Monday–Thursday from 10 AM – 4 PM
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Fridays from 10 AM – 1 PM
When paying at the office, you can pay by cash, check, money order, or credit/debit card. Make sure to bring your printed bill or know your account number.
Only travel to the office if necessary – online or phone payments are easier for most customers. Masks are required inside the SCWSD office per public health directives.
Pay by Mail
Mail your Soos Creek utility bill payment to:
Soos Creek Water & Sewer District
PO Box 346
Renton, WA 98057-0346
Send your check or money order at least 7 days before the due date to ensure it arrives on time. Include your account number on the check.
Don’t mail cash payments. SCWSD is not responsible for lost or stolen cash sent through the mail.
Tips for Paying Your Soos Creek Bill On Time
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Mark your bill’s due date on your calendar so you remember to pay.
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Sign up for paperless e-bills to get reminders before the due date.
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Enroll in autopay or schedule recurring online payments to avoid forgetting.
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Pay a few days early each month to account for mailing or processing time.
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If traveling, pay online to avoid missing the due date.
What Happens If You Pay Late?
If your Soos Creek payment is not received by the due date on your bill, a late fee of 1% will be added to your account balance.
Accounts past due by 30 days or more are subject to water service shut off. A $25 fee is charged to turn service back on.
Avoid penalties and service interruptions by paying on time every month. Contact SCWSD immediately if you expect to miss a payment due to financial hardship.
Payment Assistance Options
Soos Creek offers payment arrangements and assistance programs to customers facing financial difficulties and unable to pay their utility bills.
You may qualify to enroll in the Low Income Rate Assistance Program (LIRAP) for reduced monthly bills based on household income.
Contact SCWSD customer service to discuss hardship assistance and possible payment plan options if you are struggling to pay on time.
Contact Soos Creek Customer Service
If you have any questions or concerns related to your Soos Creek utility account, customer service reps are available:
- By phone at 253-630-9900, Option 3
- In person at the SCWSD office
- Email [email protected]
Soos Creek wants to provide helpful, responsive service to all customers in their district. Reach out by phone or online for quick assistance with bill payment issues.
Summary – Paying Your Soos Creek Water and Sewer Bill
Understanding the online payment system, due date policies, and assistance programs offered by Soos Creek Water and Sewer District ensures easy, on-time bill payment. Pay online for convenience or contact customer service if you need to set up a personalized payment arrangement. Keep your account current to avoid fees and disruption of your essential utilities.
Soos Creek.
FAQ
Is water and sewer billed together?
The water that comes out of your faucets is charged to your water bill. The water that goes down the drain is charged as a sewer charge. Both of these charges are typically determined by the gallon. While most water utility companies separate the two utilities, others charge one lump sum for both services.
How do I pay my sewer bill in CT?
Bill payments can be conveniently made through one’s personal secure Customer Account Portal either online (www. cap. gnhwpca. com) or via a phone call to our automated IVR system. Credit, Debit Cards, or e-checks are accepted. Monday-Friday, 8:30 a. m. to 4:00 p. m.
How do I pay my Soos Creek Water & Sewer District Bill?
You can pay your Soos Creek Water bill
Does Soos Creek Water & Sewer District have a water quality report?
The Safe Drinking Water Act gives the EPA the power to require Soos Creek Water At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Does Soos Creek Water & Sewer District have a lead service line?
In compliance with the 2021 LCRR by the U. S. Environmental Protection Agency (EPA), Soos Creek Water and Sewer District has completed our lead service line inventory. Continue reading. With MyAccount, you can change how you watch, sign up for alerts, and interact with content that interests you. Read on Stay connected!.
How long does Soos Creek water service take?
Starting service generally takes just two business days. Click here to fill out a Start Service Form. Soos Creek Water will charge you more money if you don’t stop your water service when you move out of a Renton home. Simply fill out the following online form. Stopping service normally takes just two business days.
Where does Soos Creek water come from?
Since it began in 1939, the Soos Creek Water
How do I create a Soos Creek water account?
If you already have an account, you just need to login to the Soos Creek Water site. Soos Creek Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Soos Creek Water website.
