Paying your monthly electric bill to South Alabama Electric Cooperative doesn’t have to be a chore. With the co-op’s convenient online payment options, you can easily view your bill and pay in just minutes from home. This comprehensive guide will walk you through everything you need to know about setting up an online account, reading your bill, and paying South Alabama Electric online through their web portal or mobile app.
About South Alabama Electric
South Alabama Electric Cooperative (SAEC) is the main electric utility providing power to homes and businesses across south central Alabama. Headquartered in Troy, SAEC is a member-owned co-op that acquires electricity from power suppliers and distributes it across their service territory through miles of power lines and infrastructure.
As a not-for-profit co-op, SAEC is overseen by a board of trustees elected from the membership Revenues from members’ electric bills help to cover operational costs, maintain reliability, and keep rates affordable SAEC provides service to over 16,000 member-owners in rural areas across ten counties in Alabama.
Benefits of Paying Online
Paying your SAEC electric bill through their online portal or mobile app offers many benefits compared to mailing a check or paying in person:
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It’s fast and convenient – pay in just a few minutes any time of day
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Nothing to mail – no checks, stamps, envelopes required
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Paperless billing – reduce clutter and waste with emailed bills
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Payment history – view past electric use and payments from your account
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Auto-pay – setup recurring payments from your bank account
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Pre-pay – pay as you go and monitor usage closely
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Free of fees – online payments have no processing fees
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Secure – encrypted transactions keep your info safe
How to Sign Up for an Online Account
Creating an online account with SAEC is easy and only takes a few minutes. Just follow these steps:
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Go to SAEC’s website and click “Pay Bill”
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Under the login box, click “New User Sign Up”
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Enter your SAEC account number, name, email, phone number and password
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Agree to the terms of use and click “Submit” to finish registering
Once your account is created, you’ll receive a confirmation email with a verification code to complete the process. Then you’re ready to start managing your electric account online!
Logging In to View and Pay Your Bill
To log in and access your SAEC account:
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Return to the SAEC website and click “Pay Bill”
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Enter your email and password in the login box
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Click “Login” to access your account overview
Your current account balance and due date will be shown. Click “View Bill” to see full details, usage history and make a payment.
Payment Options and Methods
SAEC offers multiple ways to pay your electric bill from the online portal or mobile app:
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One-time payment – pay your total due or a custom amount
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Auto-pay – setup recurring monthly payments on your due date
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Pre-pay – deposit funds and deduct usage in real time
You can pay by debit/credit card, checking account, cash or money order. Cards and bank accounts can be saved for future transactions. Payments post instantly to your account.
Enrolling in Paperless Billing
Go green and reduce paper waste by opting into paperless billing. To enroll:
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Login to your SAEC online account
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Click on “My Profile” from the top menu
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Check the box next to “Go Paperless with E-Billing”
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Enter your email address and save your settings
Now your bills will be sent electronically each month instead of by mail.
Pre-Pay Billing Overview and Tips
SAEC’s pre-pay program is a great option to help budget electricity costs and monitor usage closely. With pre-pay billing:
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Deposit funds into your account in any increment
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Usage deducts from your balance in real time
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Receive notifications when balance is low
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Avoid deposit fees and due dates
To make pre-pay work well:
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Check your balance and usage often
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Add more funds before your account runs low
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Be aware of daily consumption patterns
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Purchase larger increments for lower transaction fees
The SAEC Connect Mobile App
In addition to the website portal, SAEC offers a mobile app for managing your electric account on the go. The SAEC Connect app allows you to:
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Pay your bill with saved payment methods
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View usage and billing history
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Monitor pre-pay balances
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Contact customer support
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Report outages
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And more!
Download SAEC Connect free from the App Store or Google Play. Access your account anytime, anywhere!
Getting Account Support from SAEC
If you have any issues with online bill pay or questions about your electric service, SAEC’s team is ready to help:
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Call 334-566-2060 during office hours
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Email [email protected]
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Chat live on their website
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Visit the office in Troy, AL
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Message them on social media
With South Alabama Electric’s convenient online and mobile tools, paying your power bill is easier than ever. Ditch the paper and envelopes by signing up to pay online today!
SAEC Connect Mobile App
Use your mobile device to download the SAEC Connect app on your Apple from the App Store or Android from Google Play.
You can pay your bill each month with the convenience of a few clicks on your phone
The SAEC App also provides many other services such as monitoring your daily electric usage and up-to-date outage information
Credit Card Payment
South Alabama Electric Cooperative (SAEC) accepts Visa, Master Card, American Express and Discover in our main office location on Highway 231 in Troy. We also accept e-check payments.
You can also pay by credit card using our Interactive Voice Response (IVR) System by dialing (877) 566-0611. (Follow the instructions as prompted, please have your account number and credit card information available to make a payment)
Quality and convenience are just 2 of the ways SAEC is working to help our members. For those of you unable to drive to the cooperative office to pay your electric bill, the following locations are available for your convenience to make your monthly payments:
Local bank locations including:
Troy Bank and Trust
Payments made at Troy Bank & Trust branch locations must be made 1 day prior to the due date on your bill to allow adequate time for processing.
South Alabama electric companies can “handle the heat” – NBC 15 WPMI
FAQ
What is the phone number for Alabama Electric?
How do I pay my Alabama Power bill by phone?
Can you pay an Alabama power bill at Dollar General?
We have over 2,500 authorized payment locations across the state. These stores, like Walmart, Publix, Dollar General, and CVS, are close to where you live, work, and shop.
What payment methods does South Alabama Electric Cooperative accept?
At our main office on Highway 231 in Troy, South Alabama Electric Cooperative (SAEC) takes Visa, Master Card, American Express, and Discover. We also accept e-check payments. You can also pay by credit card using our Interactive Voice Response (IVR) System by dialing (877) 566-0611.
How much does it cost to join South Alabama electric?
SAEC was organized on June 17, 1937. The membership fee has remained at $5 since that first day. South Alabama Electric has continued to grow each year. To date we have approximately 2,832 miles of line. Since the start of the Good Cents program in 1986, we’ve kept adding good services for our members every year.
How do I get a South Alabama utility statement by E-Bill?
South Alabama Utilities is happy to let our customers know that they can go green and get their bills by e-bill. Click here to signup or visit the Customer Service Billing page to view your statements. Every month, you’ll get an email letting you know that your statement is ready to view, print, and pay.
How do I pay my South Alabama utilities bank statement?
Every month, you’ll get an email letting you know that your statement is ready to view, print, and pay. If you select the option to pay online you will be redirected to the customer portal. Note: If you decide to opt out of e-billing, you will need to call 251-866-2365. What is South Alabama Utilities’ Bank Draft Plan?.
What is South Alabama utilities’ bank draft plan?
With South Alabama Utilities’ Bank Draft Plan, your bill is taken straight out of your checking account, making it easier for you to pay your bill. You will get a bill in the mail that tells you how much money is going to be put on your account and when.
What is South Alabama utilities’ privacy policy?
South Alabama Utilities is strongly committed to protecting the privacy of its customers. We are committed to keeping any information you submit to us safe, secure and private.
