Living in South Holland and need to pay your water bill? Paying your water bill in South Holland is easy – you have several convenient options. In this article, I’ll walk you through the different ways you can pay your South Holland water bill, as well as provide some key information on water rates and billing in South Holland.
Overview of Water Billing in South Holland
The Village of South Holland provides water service to residents and charges for water usage and sewer service Water bills in South Holland have three main components
- Water usage charge – This covers the amount of water used, charged per 1,000 gallons. Rates are tiered, so the more you use, the higher the rate per 1,000 gallons.
- Sewer charge – This is a flat rate per 1,000 gallons of water used.
- Refuse charge – This flat monthly fee covers trash and recycling pickup services.
Bills are issued monthly and the village requires a minimum payment even if no water is used As of 2025, the minimum bill is $5430 which includes the refuse charge and minimum water and sewer charges.
Ways to Pay Your South Holland Water Bill
You have several options for paying your South Holland water bill
Pay Online
The easiest way to pay is online through the village’s website. You can pay by credit card or electronic check. No additional fees apply for online payments.
To pay online:
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Go to www.southholland.org
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Click on “Pay Water Bill Online”
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Enter your account number and last name
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Enter payment information and submit
Pay by Phone
Call 855-786-5265 to pay your water bill via telephone. You can pay using a credit card or electronic check. No additional fees apply for phone payments.
Pay by Mail
Mail your payment to:
Village of South Holland
P.O. Box 3010
Carol Stream, IL 60132-3010
Make checks payable to “Village of South Holland”. Include your statement or write your account number on the check.
Pay in Person
You can pay your bill in person at the Village of South Holland Customer Service Center located at 16220 Wausau Ave, South Holland, IL 60473. They accept cash, checks, money orders and credit cards.
The customer service center is open Monday – Friday from 8:30am to 5pm.
Key Things to Know About Your Water Bill
Here are some key things to understand about water billing in South Holland:
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Bills are issued monthly and are typically due around the 20th of each month.
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The bill reflects your prior month’s usage. For example, the March bill is for February water usage.
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Payments are applied to the oldest outstanding balance first.
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Failure to pay will result in late fees, disconnection of service, and a $75 reconnection fee. Accounts over $75 past due are subject to water shut off.
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A deposit of $100 is required for new customers or those with prior issues like returned checks.
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Water rates are tiered – the more you use, the higher the rate per 1,000 gallons. Rates are adjusted periodically.
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Sewer charges are based on water usage at a flat rate per 1,000 gallons.
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The refuse charge covers trash and recycling services.
What If I Have Questions About My Bill?
If you have any questions about your South Holland water bill, contact the Customer Service Center at 708-210-2900. They can:
- Explain charges on your bill
- Check your payment history
- Take payments over the phone
- Review payment plan options
- Update account and contact information
- Respond to billing disputes
The village also has a page on its website with common water billing questions and answers that may help: www.southholland.org/FAQ.
Paying Your Water Bill in South Holland is Easy
Water Bill Explained
FAQ
What’s the area code for South Holland?
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South Holland, Illinois
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Area code
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708
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FIPS code
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17-70850
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GNIS feature ID
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0418788
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Website
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www.southholland.org
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Who is the staff of the South Holland Public Works?
The Public Works Department is run by our Public Works Director, Michael Cramer, our Public Works Supervisor, Eric DiSanto, and Siobhan Schuenemann, who is also the Executive Assistant to the department. Please feel free to reach out to any one of them for help.
What is the curfew in South Holland?
By village ordinance, an 11 p. m. curfew from Sunday night through Thursday night is set for residents under 17. The curfew is midnight on Friday and Saturday nights. South Holland police actively enforce the curfew law. Violations could result in a fine not less than $25.
How can I pay my South Holland Water Bill?
To pay your South Holland Water Bill, you can use doxo for secure bill payment on your behalf. You can use a debit or credit card from Visa, MasterCard, or Discover, Apple Pay, or your bank account to pay. Please keep in mind that Village of South Holland (IL), also known as southholland, does not work with or accept doxo. org or South Holland Water Dept (IL).
How do I pay my village of South Holland (IL) Bill?
You can pay your Village of South Holland (IL) bill with doxo. Pay online with a credit card, debit card, or direct from your bank account. For more information, see our FAQ pages. Doxo is a safe and easy way to pay all of your bills from one account and reach your financial goals.
How long does South Holland Water service take?
South Holland Water makes starting service generally take just two business days with their online form. To start service, click here to fill out a Start Service Form . If you’re leaving South Holland, you need to stop your water service so that you don’t get charged again.
How do I create a new South Holland Water account?
To create a new account with South Holland Water, click here to go to the account creation page. Once you have created the account, you can set up payment using credit, debit, or direct deposit.
Does South Holland have a late fee?
If you pay after the 20th of the month, a late fee is added. Village of South Holland, IL 16226 Wausau Avenue, South Holland, IL 60473 Phone: (708) 210-2900 Last updated: 2023 Government Website Experts Login.
Does South Holland Water have a water quality report?
The Safe Drinking Water Act says that South Holland Water has to check the quality of the water in the area once a year and send out a Consumer Confidence Water Quality Report. WaterZen looks over this information and gives it out in a clear, concise, and easy-to-understand way with the EPA’s permission.
