As a rural electric cooperative, South Kentucky RECC (SKRECC) offers several convenient payment options to fit member needs. Whether you prefer paying online, on the phone, by mail or in person, SKRECC has a solution Read on as I break down the various ways to pay your electric bill with SKRECC
Pay Online
The easiest way to pay your SKRECC bill is through their online member portal, SmartHub. You can access it from your computer or download the app. SmartHub allows you to:
- View billing history
- Check account balance
- Make a payment
- Set up autopay
- Go paperless
To pay online, simply log into SmartHub, enter your payment info and submit. It accepts Visa, Mastercard, debit cards and e-checks. Payments post instantly so you don’t have to worry about late fees.
Pay by Phone
To pay by phone, call your local SKRECC office number and select option 5 for the automated system. Then choose option 3 to make a payment by credit card or e-check. This secure IVR payment system is available 24/7 for your convenience.
Pay by Mail
If you prefer to mail in a check payment, send it to:
SKRECCP.O. Box 910Somerset KY 42502
Be sure to include your payment stub or write your account number on the check. Allow 5-7 business days for standard mail delivery.
Pay in Person
SKRECC has several local office locations where you can pay your bill in person:
- Albany Office: 715 Snow Rd
- Monticello Office: 780 N Main St
- Jamestown Office: 2405 N Main St
- Somerset Office: 200 Electric Ave
- Whitley City Office: 51 Center Ave
Offices are open Monday-Friday from 8:00am to 4:30pm. You can also use the 24/7 drop box if paying after hours. Cash, check, credit and debit cards are accepted.
Pay at a Kiosk
For added convenience, SKRECC has payment kiosks available 24/7 at all office locations. The touchscreen kiosks accept cash, checks and credit/debit payments except American Express. You’ll get a printed receipt too.
Pay at Retail Locations
Some retailers like Walmart allow you to pay your SKRECC bill in-store through Vanilla Direct. Just present the barcode on your bill and they can process the payment. A convenience fee may apply with this option.
Avoid Late Fees
To avoid late fees, make sure to pay your SKRECC electricity bill by the due date listed. You have about 25 days from the billing date to pay. If payment is received after the due date, a 5% late penalty applies.
I recommend setting up autopay through SmartHub so your bill gets paid automatically each month. Getting account alerts can also help you stay on top of your balance.
Payment Assistance Programs
If you’re ever struggling to pay your electric bill, SKRECC has programs like Budget Billing to even out payments. You may also qualify for assistance through their Helping Neighbors program funded by Operation Round Up donations. Just reach out to their friendly customer service team for help.
In Summary
SKRECC offers flexible payment options like online, phone, mail, in person, and retail locations. Sign up for autopay to avoid late fees. Seek assistance if needed. With multiple ways to pay your rural electric bill, SKRECC makes it quick and convenient for members. I appreciate how they are always looking to improve the member experience.
How can SmartHub help you control your account?
Our SmartHub web portal or mobile app will keep you informed and will show you where to save time and money on your bills.
Billing & Payments: No more waiting for your bill to arrive in the mail, access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions.
Alerts & Notifications: It can be frustrating waiting on hold to get your questions answered or pay your bill. Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.
Paperless Billing: What if you could save some time and a tree at the same time? Activate SmartHub paperless billing, an eco-friendly way to instantly access your bill.
Usage Monitoring: Worrying about usage or surprising bill amounts can be stressful. When you know what devices are using the most energy, you can make money-saving decisions about your account. Imagine opening your bill and seeing an amount less than expected.
Outage Reporting: Need to report a power outage? Smarthub is the fastest and easiest way to let us know when your power goes out. When a severe storm knocks out power to a high number of our members, our phone lines can quickly become overloaded. With Smarthub, you can avoid the busy signals and report outages with a few simple taps on your mobile device.
SmartHub gives you complete control over your account by giving you the tools that deliver the right information at the right time so you can make the right decisions about your account.
Getting started with SmartHub is as easy as 1-2-3!
As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.
Locate your new account number (instructions below) and get registered!
Manage your account on the go from anywhere at any time!
This is your opportunity to give features like paperless billing and Auto Pay a try!
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How do I pay my RECC bill in South Kentucky?
When you call your local South Kentucky RECC office, press 5 to access the automated customer service system; you will then be guided to press 3 to pay your bill by credit card or e-check. Each of our offices has a night deposit drop, so you can leave your payment after regular business hours. Offices are located at:
How do I contact south Kentucky RECC?
Home | South Kentucky RECC. If you have an emergency, please dial 800-264-5112 for Dispatch. Manage your account and pay your bill. Check and report on local outages. Start or transfer service. Each month, we’ll ask a panel of electric cooperative leaders a question about an important industry issue or trend.
How do I pay my electric bill in Kentucky?
Payment Options | South Kentucky RECC. You are welcome to mail your payment in to P.O. Box 910, Somerset, KY 42502, bring your payment in, or drop it off at one of our drive-thru windows. We also accept MasterCard and Visa, and here are some other options when it comes to paying your electric bill.
What can I do with a RECC account?
Manage your account and pay your bill. Check and report on local outages. Start or transfer service. Each month, we’ll ask a panel of electric cooperative leaders a question about an important industry issue or trend. South Kentucky RECC announced today the results of its 2024 Board of Directors elections.
How much does a skrecc membership cost?
SKRECC Members just need an initial minimum purchase balance of $100; new South Kentucky RECC members must also pay a $25 membership fee. If you are already a member and sign up for PrePay, you will be given credit for any deposit being held on your account.
What payment methods do skrecc kiosks accept?
Available 24/7/365, kiosks at each SKRECC location accept all forms of payment, except for Discover Card or American Express. They also provide real-time posting to members’ accounts, and receipts are given as documentation of payment. Members must have their account number to use the kiosks.
