Paying your sewer bill online with South Valley Sewer District is a quick and easy way to make sure your payment gets in on time each month. The South Valley Sewer District serves over 80,000 residents in parts of Salt Lake County, Utah by providing wastewater collection and treatment. Read on to learn everything you need to know about paying your sewer bill online.
Overview of South Valley Sewer District
The South Valley Sewer District was formed in 1961 to provide sewer service to parts of southwest Salt Lake County The district serves around 30,000 residential connections and 3,000 commercial connections
The South Valley Sewer District operates and maintains over 800 miles of sewer lines and piping. All wastewater collected goes to one of two water reclamation facilities operated by the district – the South Valley Water Reclamation Facility and the Jordan Basin Water Reclamation Facility. At these facilities, wastewater is treated before being safely released back into the environment.
The South Valley Sewer District is run by a Board of Trustees and General Manager. Sewer rates are set based on the costs of running the facilities and maintaining infrastructure Rates must be approved by the Board of Trustees
Sewer Billing from South Valley Sewer District
If you own property and use sewer service within the South Valley Sewer District boundaries, you will receive a monthly sewer bill. Here are some key things to know about South Valley Sewer District billing:
- Bills are sent out on the 1st of each month
- Bills cover service from the prior month (service period)
- Payment is due by the 25th of the month
- Bills show service charges, fees, payments and account balance
- Residential service charge is $29/month
- Commercial service charges start at $29/month
Make sure to review your bill each month to ensure there are no errors. The account number, address and dates should all match your property.
Paying Your South Valley Sewer Bill Online
The easiest way to pay your sewer bill is online through the South Valley Sewer District website. Here is how online bill pay works:
- Go to svsewer.com/bill-pay
- Click on “Pay Sewer Bill Online”
- Register for an account or log in
- Select payment method – credit/debit card or e-check
- Enter payment info and submit
Online payments can be made 24/7 and process immediately. You can also view payment history and set up automatic payments.
Other Ways to Pay Your Sewer Bill
If you prefer not to pay online, here are other ways to pay your sewer bill with South Valley Sewer District:
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By mail – Send check or money order with payment stub to:
South Valley Sewer District
PO Box 70
West Jordan, UT 84084
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In person – Bring payment to the district office at:
South Valley Sewer District
1353 West Jordan Basin Lane
Bluffdale, UT 84065
Office hours: Mon-Thurs 7AM – 5:30PM, Fri 8AM – 12PM
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By phone – Call 801-571-1166 to pay by credit/debit card over the phone
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Automatic bank draft – Set up automatic monthly payments from your checking account. Contact South Valley Sewer District customer service to enroll.
No matter how you choose to pay, be sure your payment arrives by the due date to avoid late fees. The district charges a 10% late fee on unpaid balances after the due date.
Setting Up an Online Account
Creating an online account with South Valley Sewer District allows you to easily pay your bill, view payment history, and manage payments. Here are the steps to set up an online account:
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Go to svsewer.com/bill-pay and click on “Pay Sewer Bill Online”
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Click on “New user? Register for an account”
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Enter your account number and address exactly as shown on your sewer bill
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Create a username and password and enter your contact information
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Agree to the terms of use and click “Register Account”
Once your account is created, you can log in anytime to manage payments. Be sure to save your username and password for future access.
Troubleshooting South Valley Sewer Bill Pay
If you have any issues paying your sewer bill online or managing your account, here are some troubleshooting tips:
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Forgotten username/password – Click “Forgot Password” and a reset link will be emailed to you. Contact South Valley Sewer District if you need help.
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Can’t register account – Make sure you are entering your account number exactly as shown on your paper bill. Omit any letters or symbols. Contact customer service if it still won’t allow registration.
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Payment not processing – Check that your credit card or bank account information is entered correctly. Contact your bank if you get a declination.
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Wrong account balance – Review your last 1-2 bills for any errors. Contact South Valley Sewer District to investigate any discrepancies.
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Website not working – Try clearing your browser cache and cookies. Use a different web browser or device. Check for any service notifications on the district’s website/social media pages.
Getting quick help is easy by calling South Valley Sewer District customer support at 801-571-1166 Monday-Friday during business hours.
Avoiding Late Fees and Penalties
To avoid getting hit with late fees and penalties, be sure to pay your sewer bill by the due date each month. Here are some tips:
- Mark your calendar with the bill due date each month as a reminder
- Enroll in automatic payments or schedule recurring online payments
- Sign up for bill reminders by phone, email or text
- Pay immediately when you receive the bill
- Check your payment status online to confirm on-time delivery
If your payment is late, you will be charged a 10% late fee on any unpaid balance. Accounts more than 2 months past due are also subject to a lien being placed on your property. This can impact your credit score and ability to sell your home.
Paying just a few days late can result in fees, so setup reminders and pay on time every month. Online bill pay makes it easy to never miss a payment deadline.
Closing Your Sewer Account
If you are moving or no longer need sewer service at your property, you must close your account with South Valley Sewer District. Here is how to cancel your sewer service:
- Contact the district office and provide your move out date
- Request a final bill to settle your account
- Provide forwarding address to mail the final bill and any refunds
It can take 30-60 days to process your final bill depending on your billing cycle. Be sure to pay any outstanding balance due.
If you have any remaining account credit after your final bill, you can request a refund by submitting this request form. Refunds must be requested within 60 days of closing your account.
Closing your account ensures you don’t continue getting billed for unused service after moving away. Just contact South Valley Sewer District customer service to start the account closure process.
Understanding Your Sewer Charges and Fees
Reviewing the current South Valley Sewer District fee schedule can help you understand the various charges that appear on your monthly sewer bill:
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Basic service charge – Fixed monthly fee based on your property type to cover operating costs. $29/month for residential customers.
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Volume charge – Additional fee if large commercial properties exceed the monthly usage allowance of 10,500 gallons.
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Late fee – 10% penalty fee charged if payment received after due date.
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Deposit fee – One time fee charged to establish new commercial accounts.
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Permit fees – Charged to industrial/manufacturing properties that discharge certain substances.
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Lab fees – Charges to commercial properties for required wastewater sampling by the district.
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Lifeline surcharge – $1 per month added to each bill to assist low income residents.
Fees are established annually by the South Valley Sewer District Board of Trustees. Get in touch with the district’s billing department if you ever have questions about charges on your specific account.
Finding Billing & Payment Support
South Valley Sewer District has an experienced customer service team ready to help with any billing or payment issues:
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By phone – Call 801-571-1166 Monday-Friday 7AM – 5:30PM. Automated pay by phone service also available 24/7.
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In person – Visit the district office at 1353 W Jordan Basin Lane, Bluffdale UT 84065
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Online – Submit a message using the customer service form at svsewer.com/contact
The customer service team can investigate
South Valley Sewer Demo
How do I pay my South Valley Sewer District Bill?
Doxo lets you pay your bills safely, but it’s not connected to or backed by South Valley Sewer District (UT). Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods.
How do I contact South Valley Sewer District?
You can contact them directly by phone at 801-571-1166. I forgot my account balance. Where can I find my bill? You can find your bill online at South Valley Sewer District. Can Doxo handle payments for the South Valley Sewer District? Doxo can handle payments for all South Valley Sewer District services, such as Water
How do I pay my Valley View sewer bill?
Please make checks payable to: Valley View Sewer District. You are always welcome to pay your bill directly at the District office. At 3460 S 148th St., there is a drop box by the flagpole that you can use after business hours. (Valley View will not be responsible for cash payments left in the drop box. ).
Who is South Valley Sewer District?
South Valley Sewer District is a utilities provider based in Utah, United States. They provide wastewater treatment and collection services to residential and commercial customers in their service area. Common questions, curated and answered by doxo, about paying South Valley Sewer District (UT) bills.
Who provides sewer service for South Jordan City?
I Want To Sewer service for South Jordan City is provided by the South Valley Sewer District. For questions concerning sewer connections please call 801-571-1166. View garbage collection information. Find information about our sewer and garbage collection services.
