- Are you comfortable working in a fast-paced environment?
- What are some of your favorite spa treatments and why?
- How would you handle a situation where a guest is being rude or disruptive?
- What is your experience in the spa industry?
JOB INTERVIEW. Receptionist for a Spa.
8 Receptionist Interview Questions and Answers
Can you describe your ideal relationship with your office?
The goal is to make sure they have a productive sense of their relationship with the office they work for.
What to look for in an answer:
- Do they voice positivity about working in an office environment?
- Are they excited about the prospect of being the face of your office?
- Will they bring good qualities to your office environment?
What do you believe the receptionist brings to the office culture at any company?
The goal is to see how the candidate sees a receptionist role fitting in with the broader culture of the company.
What to look for in an answer:
- Do they see the receptionist as integral to company culture?
- Do they have good ideas about how to add to the culture of the company?
- Do they understand they are representing the company?
A person calls and asks to speak to someone who isn’t available to talk. What do you tell them so they will feel you are doing your best job to enable them to connect with the person they want to speak to?
The goal is to make sure the receptionist has good skills at managing people on the phone.
What to look for in an answer:
- Is the candidate confident about their phone skills?
- Do they sound like the enjoy handling people on the phone?
- Do they have skill at rescheduling calls?
How do you manage the office communications in a secure way?
The goal is to make sure the receptionist understands that one of their roles is discretion.
What to look for in an answer:
- Are they comfortable managing complex political situations in the office context?
- Do they keep focused on who needs to know what?
- Do they have discretion?
How many years of experience have you had as a speed typer and what is your typing speed?
The goal is to make sure the receptionist is able to keep up with the flow of work by being a fast typer.
What to look for in an answer:
- Do they quote a typing speed above 60 wpm?
- Are they a confident typist?
- Do they have enough experience as a speed typer?
What types of software have you used in previous jobs?
The goal is to find out what software the candidate is familiar with.
What to look for in an answer:
- Do they demonstrate facility with the common software types used by receptionists?
- Do they know what those types of software are?
- Do they show experience with software?
A receptionist may have periods of downtime where they do not have to attend to client or coworker needs. Receptionists should be able to be productive and find ways to improve their efficiency even when there are no pressing business needs. It’s their responsibility to find time to complete administrative tasks such as filing documents, preparing memos and sorting mail. Strong candidates are proactive with their free time at work when they are not actively interacting with guests.
Look for these main points in a candidate’s response:
- Desire to get ahead of schedule
- Understanding of a receptionist’s passive responsibilities
- Interest in self-improvement
Here is an example of a strong answer to this interview question:
Tell me about a situation where you needed to manage an upset individual at the reception desk. How did you handle it?
The goal is to find out how the candidate deals with unhappy or upset clients.
What to look for in an answer:
- Does the idea of handling an upset person make the candidate uncomfortable?
- Does the candidate have a confident approach to the issue?
- Do they demonstrate experience handling such a situation?
What questions would you ask a customer making a hair appointment?
Tests the candidates experience and customer service skills.
How would you deal with a customer who was dissatisfied with their haircut?
Explores the candidates interpersonal and conflict resolution skills.
How do you use technology to ensure that appointment schedules run smoothly?
Evaluates the candidates computer skills and knowledge of appointment booking software.
How To Ace An Interview – Recepcionist Q&A Guide
Are you a ‘people person’ who relishes the challenge of putting a smile on everyone’s face? If so, check out the variety of receptionist jobs available in Ireland right now!
As you know, working in reception means you are usually the first person the client or visitor meets when entering a building. In this front of house role, you are expected to make them feel welcome and provide a good first impression of the company as a whole.
Even typical receptionist interview questions aren’t easy to answer if you are ill-prepared. If you want to impress the hiring panel, it is imperative that you display your organisational, administrative, communication, and interpersonal skills.
Click the button to start applying for Receptionist Jobs.
Here’s a list of interview questions that are likely to come up, along with some useful answers.
Receptionist Interview Questions (& Possible Answers)
In most cases, receptionists are ‘under the gun’ and expected to multitask efficiently. With this question, your employer wants to find out how you can cope. To answer, emphasise the fact that you always remain calm because you know that getting stressed only hinders performance and makes the firm look bad in front of clients and customers.
You efficiently prioritise your tasks by order of importance while also keeping a running list on what needs to be done. As a result, you never neglect important duties but also ensure the ‘lesser’ ones are completed to a high level.
Ready to take the next step to becoming a Receptionist? Check these Receptionist jobs and apply!
PILOT INTERVIEW Questions And Answers! (How to PASS an Airline Pilot Interview)
1. What is CRM process as Airline Pilot? The systematic and effective use of all available resources to ensure a desirable outcome and completion of the flight. Focusing on communication, teamwork, task allocation, decision-making and situational awareness. The major contributors in the CRM process are: Dispatchers, flight attendants, maintenance, ATC and of course the cockpit crew.
2. What is the MAP on a non-precision approach? Non-precision: MAP is usually visually identified by a capitol and bold “M” in the Jepps or at the end of the solid line on NOS. There are several ways to id the MAP: Published DME at the MAP, Navaid such as the middle marker (MM), or timing from the FAF
3. What is the importance of proficiency in several languages for a pilot? A private pilot may limit himself to knowledge of English good enough to understand control towers. Other pilots, being more publicly involved figures by necessity, greatly benefit from knowing more than one language.
4. What is your Proudest accomplishment? Becoming a pilot and graduating from college as to be the biggest accomplish so far.
5. What is the 1-2-3 rule? Requirements for filing an alternate. 1-2-3: 1hr before to 1hr after estimated time of arrival, the weather must be forecast to be 2000′ ceiling and 3SM vis.
6. What makes a good captain or what do you expect from a Captain? one that is knowledgeable, decisive, conservative and safety conscious, good people skills, superior communication skills, solid piloting skills, can manage stress and avoid confrontation
7. List your qualifications as a pilot? Besides relevant college degree(s), pilots graduate from flying school and participate in annual additional training.
8. What is GRID MORA? It’s an altitude derived by Jepp or provided by state authorities. If derived by Jepp, Grid MORA clear all terrain and structures by 1000′ in areas where highest elevations are 5000′ MSL or lower. MORA values clear all terrain and structures by 2000′ in areas where highest elevations are 5001′ MSL or higher. Grid MORA (State) altitude supplied by the State Authority provides 2000′ clearance in mountainous areas and 1000′ in non-mountainous areas. Also… a +/- denote doubtful accuracy but are believed to provide sufficient reference point clearance.
9. What is the definition of CRM? CRM is a system which allows optimum use of all available resources – equipment, procedures, interpersonal communication, team work – all to promote safety and enhance efficiency in operations
10. What is Vso of your most recent aircraft? Cessna 172 is 41Kts
11. What is the max distance from the runway if you were to circle to land? Depends on your speed
12. Have you applied anywhere else? Just be honest on this one. If you are in the job hunt, it’s normal to apply to several companies. It’s great to tell them that Cathay is your top choice, but it would be suspect to say Cathay is your only choice.
13. What is mach tuck? As the aircraft reaches critical mach the nose of the aircraft tends to pitch downwards due to the flow of air over the wing reaching supersonic speeds producing additional life and center of pressure moving rearward. As the center of pressure moves rearward the elevators become less effective, pushing the aircraft into a potentially unrecoverable dive.
14. What is tower’s NORDO signal to be cleared to land? Steady green
15. What is VMCG? minimum speed control in the ground
16. What is the difference between Blue, Green Airports? blue is IFR (has approaches) green is VFR (no approaches)
17. What is GRADIENT CLIMB? 3%
18. What is VMCA? Minimun Speed Control in the Air
19. What is windshear? its a change on direction and speed of the wind
20. What is MOCA? Minimum Obstacle Clearance that provides obstable clearance between Vor airways. It also ensures VOR coverage 22nm from the nearest VOR
21. What is hyperventilation? hyperventilation is when the body has too much Oxygen and not enough Co2
22. Ever had an emergency? yes, many over the years
23. Pilots have many simultaneous responsibilities during the flight. What can you tell me about this? Pilots navigate the flight, observe and direct the activities of the crew, check instruments, keep an eye on the weather, and monitor altitude and air traffic. Doing all these and more, often simultaneously, requires outstanding multi-tasking skills and power of concentration.
24. What are the max airspeeds in C airspace? 200 KIAS within 4 NM of Primary Class C Airport
25. How would you behave as the pilot of a plane during an emergency? Describe first what your emotional response would be. It is important to demonstrate, preferably through examples, that you can maintain your poise during such events, and that you possess enough presence of mind to activate emergency procedures and delegate duties among crew members as necessary.
26. Where do you see yourself in 6 months? with your company
27. Did you ever have to modify the flight course in the past? Pilots are able to modify the course in flight, if this is dictated by internal or external conditions. This is not a small responsibility and needs careful coordination with control towers and scrupulous attention to detail.
28. What Is V2? takeoff safety speed
29. What Is Max A/s In Class C? Airspeed maximum of 200 knots indicated within 4 nautical or 5 statute miles and 2500 feet above the ground of the primary airport.
30. What Are The Cdi/raim Sensitivities Of A Gps Outside 30nm? Inside 30nm? +- 5 mi +- 1 mi
31. What Is The Effect Of Aft Cg On Performance? rearward Cg gives better fuel efficiency
32. What Is An Lda? a precision approach that is offset from the runway, it may have GS
33. Where Is The Faf On A Vor/ils Approach? On a VOR approach, the FAP is whenever you are established on course inbound and the final decent may be started. For non-precision approaches, the FAF is the “Maltese Cross” and for precision, the arrow which identifies the GS intercept.
34. Why Cape Air? big airline paneer
35. What Kind Of Airspace Is Around Lax? Class B. Very congested airspace.
36. What Is V1? Take off decision speed
37. What is hypoxia? Lack of oxygen to body tissues
38. Why do you like Compass? I like the new modern equipment and I like the fact that it’s got flow through to/ is part of Northwest.
39. What is a squall line? It is a continuous narrow line active of thunderstorms ahead of cold front but can develop far removed of any front. May be too long to detour, too thick to penetrate. It forms very rapidly reach Max intensity in late afternoon or early evening. IT IS THE SINGLE MOST INTENSE WEATHER HAZARD FOR AIRCRAFT.
40. Why do you want to work for Allegiant? growing company, day trips, upgrade potential
41. Why Ameriflight? I’d like to fly cargo and gain the single-pilot IFR experience
42. Did you ever have a problem with an F/O? Yes
43. What is your clearance limit when cleared for the approach and then you loose coms? The published hold on the missed.
44. What is MEA? Minimum En Route Altitude, lowest altitude on that airway that assures obstacle clearance and acceptable navigational reception.
45. What is Definition of V2? Single engine climb speed until safe altitude or clear of obstacles
46. What is Definition of V1? on a balance runway it is the last chance for you to decide not to go if you have and emergency and still stop on the runway according to the air data
47. What is the definition of Hypoxia? Not enough Oxygen
48. What is the seating capacity of the Dash 8 100 and 300 and how many flight attendants you need? DA-100 (37) DA-300 (50) FA 1
49. Tell me the biggest factor as far as fuel conservation goes as it relates to a jet engine? TSFC thrust specific fuel consumption which directly inperpolates to power setting and altitude. Higher you climb the less fuel required. Throttle settings also have a say in conservation and relates more to maintenance issues which is why full throttle takeoffs are rarely done.
50. What qualities make a good captain? Confident, Diligent, Good CRM skills, Good Problem Solver
51. What’s your choice of base? PDX or Seattle
52. World Airways Pilot Interview Questions:
53. Flight Express Airline Pilot Interview Questions:
54. Lion Air Airline Pilot Interview Questions:
55. LAN Airline Pilot Interview Questions:
56. Miami Air International Airline Pilot Interview Questions:
57. Mokulele Airlines Pilot Interview Questions:
58. Ryan International Airlines Airline Pilot Interview Questions:
59. Seaborne Airlines Pilot Interview Questions:
60. XOJET Airline Pilot Interview Questions:
FAQ
What questions do they ask for a receptionist interview?
- Tell me about your previous work experience as a receptionist.
- What were your primary responsibilities?
- Do you enjoy interacting with the public?
- How many people on average did you interact with on a daily basis?
- How did you add value to your role as receptionist?
Why do you want to work at a spa?
What are the duties of a spa receptionist?
The Spa Front Desk Receptionist’s responsibilities include the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed.
Why should we hire you best answer for receptionist?
