Having reliable water service is essential for any home or business. As a customer of Spanish Fort Water System it’s important to pay your water bill on time each month to avoid service interruptions. Spanish Fort Water offers several convenient payment options to fit every schedule and preference.
In this guide, I’ll outline the various ways you can pay your Spanish Fort water bill, either in-person, online, by phone, or through automatic bank draft. I’ll also provide tips to avoid late fees and ensure your payments are processed on time.
Overview of Spanish Fort Water Bill Payment Options
Spanish Fort Water aims to make bill payment as easy as possible for customers. Here are the main ways you can pay your water bill:
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In-person at the Spanish Fort Water office
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By mail to the office PO Box
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Online through Spanish Fort Water’s website
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Via phone call to the Spanish Fort Water office
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Through your own bank’s online bill pay
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By auto draft from your bank account
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Online via third-party processor NexBillPay
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Over the phone via NexBillPay
I’ll outline the specifics of each payment method below. But first, some general tips:
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Have your account number ready for all payment options
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Note office hours if paying in person (weekdays 8:30AM-4:30PM)
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Allow mailing time of up to 5 business days for checks
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Call ahead if your service is at risk of disconnection
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Save receipts/confirmation numbers for your records
Paying Your Spanish Fort Water Bill In-Person
Paying at the Spanish Fort Water office is easy and guarantees on-time payment. You can pay by:
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Cash
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Check
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Credit card (a fee of $4 applies to credit card payments)
The Spanish Fort Water office is located at 30686 Driftwood Lane, Spanish Fort, AL 36527. Office lobby hours are 8:30AM-4:30PM, Monday to Friday.
You can also use the 24/7 drop box on the outside of the office building to leave check or money order payments after hours.
Paying by Mail to Spanish Fort Water
Mail your payments to:
Spanish Fort Water
PO Box 1798
Daphne, AL 36526
Be sure to allow up to 5 business days for mailed payments to reach the office and be processed. Payments must be received by the 15th of the month to avoid late fees.
Paying Your Spanish Fort Water Bill Online
Spanish Fort Water offers online bill pay directly through their website. To pay online:
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Visit spanishfortwater.com
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Click on “Payment Options”
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Select “Pay Online” and enter your account number and balance due
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Follow prompts to input payment info and submit
A $1 convenience fee applies for e-check payments or $3.50 for credit card payments.
Paying by Phone Through Spanish Fort Water
Call Spanish Fort Water at (251) 626-3067 during office hours (8AM-5PM weekdays) to pay your water bill by phone. Have your account number and balance due ready.
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A $4 convenience fee will be added for credit card payments by phone.
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e-Check payments are not accepted over the phone.
Paying Via Your Bank’s Online Bill Pay
Many banks and credit unions offer online bill pay services you can use to pay your Spanish Fort Water bill.
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Set up Spanish Fort Water as a payee in your bank’s online bill pay platform.
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Schedule one-time or recurring payments to be sent to Spanish Fort Water.
Note that your bank must mail a physical check, so allow 5 business days for payments to reach the office and avoid late fees.
Paying by Automatic Bank Draft
For worry-free payments, enroll in automatic monthly bank drafts from your checking account.
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Download the auto-draft authorization form from spanishfortwater.com and submit it to the office.
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Your bill amount will deduct automatically on the 15th of each month.
Paying Online Through NexBillPay
For instant payments from a bank account, debit card, or credit card, use the third-party processor NexBillPay.
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Go to spanishfortwater.com and click on “Pay Online” under NexBillPay.
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Select pay online or pay by phone and follow prompts.
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A service fee will apply based on payment method.
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You’ll receive instant email confirmation when your payment processes.
Avoiding Late Fees and Disconnection
To avoid late fees and potential service interruption:
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Note monthly due dates and allow 3-5 days for mailed payments.
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If mailing close to the due date, consider paying online or in-person for instant processing.
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For auto-drafts, ensure your bank account has sufficient funds on the 14th.
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If your account becomes delinquent or is at risk of disconnection, call Spanish Fort Water immediately before attempting payment. Your service may not automatically restore without contacting the office first.
Payment Support and Account Management
Don’t hesitate to contact Spanish Fort Water if you need assistance with bill payment or managing your water account:
Phone: (251) 626-3067
Email: [email protected]
Website: spanishfortwater.com
With multiple payment options and careful planning, paying your Spanish Fort water bill can be quick, easy, and hassle-free. Use this guide to choose the best payment method for you and your household. Responsibly paying on time will keep your water flowing and avoid unwanted fees or disruptions.
Frequently Asked Questions About Paying Your Spanish Fort Water Bill
Below are answers to some common questions customers have about paying their Spanish Fort Water bills:
What are the quickest ways to pay my bill?
The fastest options are paying online via the Spanish Fort Water website or NexBillPay, paying by phone, paying in-person, or setting up auto-draft payments from your bank account.
When is my water bill due each month?
Bills are due by the 15th of each month. Late fees apply to payments received after the 15th.
What are the late fee and reconnection fees?
The late fee is $5 if payment is received after the 15th. The reconnection fee is $45 if service is disconnected for non-payment.
How can I check if you received my mailed payment?
Call us at (251) 626-3067 to verify your mailed check or money order reached our office and has been applied to your account.
What forms of payment do you accept?
We accept cash, checks, money orders, and credit cards. Online payments can also be made via bank account (e-check).
Can I pay online through your website?
Yes, you can pay by e-check or credit card on our website at spanishfortwater.com. Click on “Payment Options” then “Pay Online.”
When will late fees or disconnection happen?
Late fees apply if payment is received after the 15th. Disconnection can occur if payment is not received by the 25th.
Who do I call if my water was disconnected after attempting payment?
Contact our office immediately at (251) 626-3067 if your water is disconnected after you attempted an online, mailed, or third-party payment.
What are your office hours for in-person payments?
Our office is open 8:30AM to 4:30PM, Monday through Friday, for in-person payments and assistance.
Paying your water bill ensures you keep running water flowing smoothly to your home or business. Choose the most convenient payment method for you, and reach out to Spanish Fort Water anytime you need bill pay assistance.
