Having clean running water in your home or business is essential but paying the water bill itself doesn’t have to be a hassle. Springdale Water Utilities in Arkansas offers several convenient payment options to easily take care of your monthly water bill. This comprehensive guide will walk through the various ways to pay your Springdale Water Utilities bill online, by phone in person, or by mail.
Overview of Springdale Water Utilities
Springdale Water Utilities is the public water provider serving residential and commercial customers in Springdale, Arkansas. They are responsible for water treatment, distribution, billing and collection for the city.
After using water services each month, customers receive a bill by mail or electronically This bill must be paid within 20 days to avoid late fees Unfortunately Springdale Water Utilities does not offer payment extensions or installment plans. However, they do provide various payment options to easily pay your bill on time.
Online Bill Pay
The fastest and most convenient way to pay your Springdale Water Utilities bill is online through their website
- Go to springdalewater.com/payments
- Click on “Pay Online Anytime”
- Enter your account number and review your balance
- Make a one-time payment with your credit/debit card or bank account
Online payments are processed by Paymentus and incur a $1.69 convenience fee. But payments post to your account next business day.
Paying by Phone
You can also pay your Springdale Water Utilities bill by calling Paymentus at 1-833-944-0025. Have your account number ready to make a payment with your credit/debit card or bank account. Again, a $1.69 convenience fee applies to phone payments.
Auto Bank Draft Payments
For hands-off bill payment, sign up for automatic monthly bank drafts directly from your checking or savings account. This is different from the online/phone payment system.
Complete the auto draft authorization form on their website. Bank drafts are processed on the due date each month and have no added fees.
Paying In Person
To pay your water bill in person, you have two options:
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At the Springdale Water Utilities office located at 526 Oak Ave. in Springdale, AR. They have a drive-thru open 8am to 4:15pm on weekdays. Pay via cash, check, or credit/debit card.
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Through self-service payment kiosks available 24/7 outside the office. Kiosks accept credit/debit cards or cash. Payments post next business day.
Paying by Mail
Mail your payment stub and a check or money order payable to Springdale Water Utilities at:
Springdale Water Utilities
PO Box 769
Springdale, AR 72765
Allow 5-7 mailing days for checks to post. Send by certified mail if paying near a due date.
Additional Payment Locations
Springdale Water Utilities payments are also accepted at Harps Food Store payment kiosks inside select locations. Payment posts next business day.
Avoid Late Payments
To avoid late fees and disruption of service, make sure to pay your Springdale Water Utilities bill within 20 days of receiving it. Late fees start at 10% of your balance.
Set payment reminders and take advantage of the many bill pay options like auto draft, online, phone, kiosks, and in person to pay on time.
If your payment will be late, call Springdale Water Utilities immediately to see if any arrangements can be made to avoid penalties.
Review Billing Cycles and Usage
Log in to your Springdale Water Utilities online account portal to view previous bills and monitor your water usage.
Evaluating your usage patterns and bill amounts can help detect leaks and identify ways to conserve water and lower costs.
You can also enroll in paperless e-bills through the portal to receive bills electronically and reduce paper waste.
Getting Billing Assistance
If you have any questions or issues related to your Springdale Water Utilities bill, contact customer service at 479-751-5751 or visit the office at 526 Oak Ave in Springdale.
Representatives can:
- Explain charges on your bill
- Initiate payments
- Review payment history
- Update account information
- Discuss payment arrangements if a bill will be late
-Troubleshoot issues with payments not posting properly
Don’t hesitate to reach out to the billing department for assistance paying your water utility bill accurately and on time.
Key Takeaways for Paying Your Springdale Water Utilities Bill:
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Pay conveniently online or by phone through Paymentus. A fee applies.
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Sign up for auto bank draft directly from your bank account to set and forget bill payment.
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Pay in person at the office, drive-thru, or 24/7 kiosks.
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Mail checks to PO Box 769, Springdale AR, 72765.
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Avoid late fees by paying within 20 days of receiving your bill.
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Review billing cycles and usage online to monitor water consumption.
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Contact customer service if you need help or have billing questions.
Paying your monthly water bill to Springdale Water Utilities doesn’t have to be a headache. Use one of the simple payment options outlined above to take care of your bill quickly and easily. Reach out for assistance if needed.
Mailing Address Change Form
Change where your bill is mailed.
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Service you can trust.
On this page, you will find all the information you need to start or update your service with Springdale Water Utilities.
Set up new or transfer existing water service.
Set up, transfer, update existing or cancel bank draft payments.
Springdale Water Utilities proposes rate increase
FAQ
What is the phone number for Springdale water emergency?
Call (479) 751-5751 during business hours, Monday through Friday, 8 a.m. to 5 p.m., or (479) 756-3657 after hours, on holidays, or when the office is closed.
Where does Springdale water come from?
Where does the water you drink come from? Springdale Borough gets its water from two (2) groundwater wells. The two withdraw, on average, 450,800 gallons of water per day.
How do I pay my Springdale Water utility bill?
While you can pay your bill in person with cash, check, credit or debit card, Springdale Water Utilities also offers the following ways to pay your monthly bill: you can pay online from your computer or mobile device; Your payment will post to your account on the next business day.
How do I create a Springdale Water Utilities account?
You can create a new account on the Springdale Water Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
Who is Springdale Water Utilities?
Springdale Water Utilities (SWU) is a public utility that serves over 370,000 people and businesses in Springdale, Arkansas, as well as parts of Lowell, Johnson, Fayetteville, Rogers, and Bentonville with water and sewer services. SWU is committed to providing clean, safe drinking water to its customers and offers engineering and mapping services.
How do I pay my Springdale Borough Bill?
These must be paid in person at the Springdale Borough Office by cash, check or money order. You can pay more than your billing amount and this amount will be applied to your account. You can also make payments on this portal before your bill is due.
How do I Stop my Springdale Water service?
Click here to fill out a Start Service Form. Springdale Water Utilities will need to know when you move out of a home so that you don’t keep getting billed for water. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
Do water bill payments go through a drive-thru?
Water bill payments must go through the drive-thru. Copyright © 2024 Springdale Water Utilities . All rights reserved. Design & Development by Webflo Design Lab, LLC.
