Living in St Cloud and being a customer of their utilities like water, sewer, garbage, recycling, and stormwater services means you’ll need to pay your utility bill regularly. The City of St Cloud provides a few convenient ways to pay your utilities bill so you can keep your services running smoothly. In this article, we’ll walk through all the steps so you can pay your St Cloud utilities water bill with no hassle.
Overview of St Cloud Utility Billing
There are two utility providers in St Cloud that residents may receive services and bills from
- Toho Water Authority – provides water service
- City of St Cloud Utility Billing – provides sewer, refuse, recycling, stormwater services
The utility bills you receive will depend on where you live in St Cloud and which services you’re signed up for. The good news is the City of St Cloud Utility Billing department can take payments for both Toho Water and their own municipal utility services.
The utility bills are sent out every 60 days and include charges for the services used during that period As a customer, you are responsible for paying your utility bill by the due date to avoid any late fees or disruption of service
When and How Much to Pay
Your specific utility bill will vary based on your service address, number of residents, and actual usage each billing period. But in general, bills are sent out bi-monthly and range from $100-300 for the average household.
To avoid late fees, you must pay the total amount due by the due date printed on your utility bill. This is usually 3-4 weeks after the billing date. Late fees are typically an extra $10 added to your next bill.
If you fail to pay for multiple billing cycles, your services could be disconnected. Make sure to pay on time so this doesn’t happen!
Ways to Pay Your St Cloud Utilities Bill
The City of St Cloud offers several convenient payment options to pay your utilities bill:
Pay Online
The easiest way for most people to pay their St Cloud utilities bill is online through the City’s website. You can make secure online payments using your bank account info or credit/debit card.
To pay online:
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Go to www.ci.stcloud.mn.us
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Click on “Pay Utility Bill Online”
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Login or set up an online account
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Enter your utility account information
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Enter payment amount and submit
Online payments are processed immediately, so you don’t have to worry about your bill getting lost in the mail. You’ll have peace of mind knowing your payment went through.
Pay by Phone
For those who prefer to pay over the phone, St Cloud offers a pay-by-phone option that’s available 24/7.
To make automated payments by phone:
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Call 844-791-1412
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Have your utility account number ready
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Follow the prompts to enter your payment info
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Payment will be processed automatically
This is a super easy way to pay your utilities bill that only takes a couple minutes. Just call anytime day or night!
Pay by Mail
If you want to pay the old fashioned way, you can always mail in a check or money order to the City of St Cloud Utility Billing department.
To pay by mail:
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Make check or money order payable to “City of St Cloud”
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Write your account number on the check
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Mail to: PO Box 1501, St Cloud, MN 56302
Just drop your payment in the mailbox with enough time to reach the utility office before your due date. Allow 7-10 days for delivery to avoid any late fees.
Pay In Person
For those who like the personal touch, you can pay your St Cloud utilities bill in person at St Cloud City Hall.
In-person payments can be made:
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At the Utility Billing counter during business hours (M-F 8am-4:30pm)
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Using the drive-up drop box on the west side of City Hall
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In the payment drop box inside City Hall
Paying in person lets you hand deliver your payment and get instant receipt confirmation. But be sure to go during their office hours to catch an employee.
Tips for Hassle Free Payment
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Mark your due date on your calendar so you remember to pay on time each billing cycle. Set a reminder too!
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Sign up for paperless billing to get your utility bills sent directly to your email. Then you can easily click to pay online.
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Setup automatic payments so your bill gets paid on its own each period. One less thing to remember!
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If going on vacation, pay ahead or setup auto-pay so you don’t miss the due date. Late fees can add up.
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Update your contact info with the utility billing office if you move or change phone numbers. Otherwise you risk missing bills.
Paying your St Cloud utilities bill is easy when you know all the payment options available. Follow the steps in this article to pay online, by phone, mail or in person. Just be sure to pay the total amount due by the due date to avoid any late fees or service interruptions. Contact the St Cloud Utility Billing department if you ever have questions about your bill or available payment methods. They are happy to help residents keep services running smoothly!
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11pm St Cloud Water Bill Issues
How do I contact St Cloud Public Utilities?
Call 844-791-1412 24 hours a day, seven days a week to pay by phone (NOTE: You do need your customer ) St. Cloud Public Utilities is happy to introduce MY360 portal, which is a free online customer portal that replaces WaterSmart. In it, you can see how much water you use, get leak alerts, and more.
What features are on the St Cloud Public Utilities Department?
More features on the St. Cloud Public Utilities Department include: Part of the national recognition that St. The following awards have been given to Cloud for their work: Take a virtual tour of the City of St. Cloud’s sources of solar energy.
How do I pay my water bill in Port St Lucie?
Online: Use a check, credit card, or debit card to pay your water bill online. Drop Boxes: Put money orders and checks in one of the two drop boxes outside of City Hall at 121 SW Port St. Lucie Blvd. Drop-box payments made after 4 p. m. will be processed the next business day. 24/7 phone: 772-873-6400.
How do I pay my utility bill online?
Use our online payment portal to pay your bill. The one-time payment option does incur additional fees. Create an account to avoid these extra fees. You can also schedule payments and set up autopay. How can we help you? Paying your utility bills lets us offer the best services and save money for future generations.
Where does St Cloud’s drinking water come from?
St. Cloud’s drinking water comes from the Mississippi River. The Mississippi River is a big, reliable source of water, but people should remember how important it is to save water in general. It’s easy to save water and money at the same time.
What is the St Cloud wastewater conveyance system?
The St. The 300 miles of sanitary sewer pipe in the Cloud Wastewater Conveyance System range in size from 6” to 72”. It has 34 lift stations that move wastewater to the St. Cloud Nutrient, Energy & Water Recovery Facility. The wastewater conveyance system is growing and aging.
