St Lawrence Gas provides natural gas service to thousands of residential and business customers across upstate New York Paying your gas bill on time each month is important to avoid late fees and potential service disruption, St, Lawrence Gas offers several convenient payment options to fit every customer’s needs, This comprehensive guide explains the easiest ways to pay your St, Lawrence Gas bill,
Overview of St. Lawrence Gas
St. Lawrence Gas is a subsidiary of Liberty Utilities that provides natural gas service in northern New York state Service areas include Massena, Canton, Potsdam, Ogdensburg, Gouverneur, Malone, Plattsburgh and surrounding communities.
The company serves over 50,000 residential, commercial and industrial customers. St. Lawrence Gas handles gas delivery, metering, billing and customer service. Customers can choose any natural gas supplier on the open market.
Billing and Due Dates
St. Lawrence Gas bills customers monthly for gas delivery charges. The due date is 21 days from the bill date printed on your statement.
Bills are issued at different times each month based on service area. Check your monthly bill for the exact due date
Late payments received after the due date are assessed a 1.5% penalty on any unpaid balance. Failure to pay may result in collection actions and service termination.
Payment Options from St. Lawrence Gas
St. Lawrence Gas offers several ways to pay your gas bill. Review the available options and choose the most convenient method for you each month.
Pay Online
The fastest and easiest way to pay is through the St. Lawrence Gas online customer portal at www.stlawrencegas.com. You can make one-time payments or enroll in auto-pay deductions from your bank account.
Visa, MasterCard and Discover credit/debit cards are accepted for a $1.75 convenience fee per transaction.
Pay by Phone
Call 1-800-454-2201 to make a payment over the phone using a credit/debit card or check. A $1.75 convenience fee applies to credit/debit card payments.
Automatic Payments
Enroll in auto-pay at www.stlawrencegas.com to have your bill paid automatically from your bank account each month. No fees apply and you’ll avoid late payments.
Pay by Mail
Send a check or money order to:
St. Lawrence Gas
PO Box 75463
Chicago, IL 60675-5463
Include your remittance stub or account number. Allow 5-7 days for delivery.
Pay in Person
Bring cash, check or money order to:
- St. Lawrence Gas office at 33 Stearns St, Massena, NY
- Participating Walmart locations
- Western Union inside Kinney Drugs stores
Bank Bill Pay
Use your bank’s online bill pay service. Provide your St. Lawrence Gas account number and mailing address.
Drop Boxes
Place your payment in a secure drop box at one of several locations around the region. See stlawrencegas.com for details.
Payment Assistance Programs
St. Lawrence Gas partners with NY energy assistance programs for income-eligible customers:
- HEAP – Provides heating bill credits and furnace repairs
- EAP – Offers bill discounts up to $15 monthly
- LIURP – Free weatherization upgrades to improve efficiency
Contact St. Lawrence Gas for details on applying for assistance.
Avoid Late Fees
Pay your gas bill in full by the due date printed on your monthly statement. Mark your calendars with the due date as a reminder each month. Enroll in auto-pay or schedule recurring online payments to ensure on-time payment.
Monitor your bill balance through the online portal. Make a payment as soon as you receive the bill to avoid forgetting later in the month. Contact customer service immediately if you anticipate difficulty paying a bill on time.
Summary Tips
- Pay online, phone, mail or in person
- Enroll in auto-pay to avoid late fees
- Check monthly bills for your specific due date
- Seek payment assistance if eligible
- Pay on time every month to maintain service
Paying your natural gas bill to St. Lawrence Gas is simple when you choose a convenient payment method and pay by the due date. Contact St. Lawrence Gas if you have any questions about payment options or your account. Keeping your account in good standing ensures continuous gas service to your home or business.
Need Help Paying Your Heating Bill?
Check to see if you qualify for The Home Energy Assistance Program (HEAP).
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