Renting a storage unit provides a convenient place to keep your extra belongings safe. But remembering to pay your storage bill on time is important to avoid fees and potential auction of your unit. Stop & Stor offers easy payment options to pay your bill online, by phone, or at the facility.
Online Payments
The easiest way to pay your Stop & Stor bill is through their online payment portal. You can pay by credit/debit card or eCheck from your bank account.
To pay online
-
Go to stopandstor.com and click “Pay Online”
-
Select your storage facility location
-
Enter your account number and access code
-
Choose “Make Payment” and enter your payment info
-
Payments post instantly to your account
You can also set up automatic payments to have your bill paid directly each month with your credit card on file.
Paying By Phone
Call the Stop & Stor location that you rent from directly. Let them know you want to make a payment over the phone. They will take your payment info and process it.
You can also call the Stop & Stor corporate office at 718-898-8000 and they can assist you with making a payment.
Paying In Person
Visit the Stop & Stor facility where your unit is located. Let the manager know you are there to pay your storage bill.
They accept cash, checks, credit/debit cards and money orders for in-person payments. Payments made at the facility are applied same day to your account.
Get a receipt for any cash payments. Keep your receipts until the payment shows up on your account ledger.
Pay at the Kiosk
Many Stop & Stor locations have self-serve kiosks that allow you to pay your bill on-site 24/7.
Swipe your credit/debit card or input cash at the kiosk to make a payment. Kiosk payments are applied instantly.
Payment Deadlines
Stop & Stor bills monthly for storage rentals. Payment is due on the 1st of each month.
If payment is not received within 10 days of the due date, a late fee is charged. Late fees vary but are typically $10-20.
For units 30 days past due, the contents may be auctioned. Pay on time to avoid fees and auction.
Payment History and Receipts
You can view your full payment history and print receipts by logging into your Stop & Stor online account. Keep these for your records.
Payment receipts contain important details like:
- Date payment was made
- Account number
- Amount paid
- Payment method
- Facility address
If you notice any discrepancies in your payment history, contact Stop & Stor immediately.
Changing Billing Date or Due Date
The billing date is based on when you started your rental agreement. The due date is the 1st of each month.
In some cases, Stop & Stor may allow you to change your billing date and due date. Reasons may include:
- Get paid every 2 weeks and need due date to align with paydays
- Social security/benefit payments received at beginning of month
- Rental anniversary date changed after a rate special
Ask your storage facility manager about the possibility of adjusting your billing and due dates. Not all facilities can accommodate date changes.
Difficulties Paying Your Bill?
If you are having issues paying your storage bill, talk to the facility manager right away, before your account becomes delinquent. Options may include:
- Downsizing to a smaller, more affordable unit
- Applying a discount like the student or military discount
- Utilizing the referral program to earn $50 off
- Discussing payment plan options
Communication is key. Stop & Stor does not want to see renters lose their possessions due to an inability to pay. Reach out early to discuss your situation.
Paying your Stop & Stor storage bill is fast and simple through their online portal or on-site kiosk. But you can also easily pay in person or over the phone. Keep your account in good standing by paying on time each month.
Stop N Stor
FAQ
What is bill pay stop payment?
You can ask your bank to cancel an electronic payment or check before it has been processed. This is called a “stop payment.” Most of the time, you can cancel a check or ACH transfer online. However, if you have questions about when or for how long a stop payment will last, you may want to call customer service.
What happens if I don’t pay my life storage bill?
When you don’t pay your storage unit rent, the storage unit manager may lock you out and charge you extra money. They may also take legal action against you to recoup the unpaid rent.
