You may receive multiple bills for a single office visit. Some charges originate from your Endeavor Health Medical Group doctor and others from Swedish Hospital. In cases in which you receive more than one bill, the doctor and hospital both submit both bills to your insurance company. You may receive additional bills from independent physicians, radiologists, pathologists and other specialists. Please contact these physicians directly if you have questions concerning your bill.
Swedish Medical Center, part of HCA Healthcare’s HealthONE system, is a leading hospital and health network in the Denver metro area. If you or a loved one receives care at any Swedish facility, you’ll later receive a bill summarizing the charges. Read on to learn about Swedish Medical Center’s billing process, online payment options, and resources for getting help with medical bills.
Overview of Paying Medical Bills at Swedish
After receiving treatment at any Swedish location, you’ll get a bill by mail or email a few weeks later. This statement outlines your account balance due based on services rendered during your visit.
You can then pay your Swedish medical bill through:
- Swedish’s online bill pay system
- Mailing a check/money order
- Calling the billing department to pay by phone
- Visiting the billing office in-person
Online and phone payments offer the fastest and most convenient options Swedish also provides financial assistance programs to help patients afford care
Paying Your Swedish Medical Bill Online
Paying online via Swedish’s secure website is the easiest way to take care of your medical bill. Here’s how it works:
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Go to pay.swedish.org
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Enter your 12-digit account number or bill ID
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Select your balance amount and choose a payment method
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Complete payment using your bank account, credit card, or other option
You’ll receive an emailed receipt after paying online. Log into your Swedish MyChart account anytime to view billing statements and payment history.
Paying Your Swedish Medical Bill by Phone
In addition to Swedish’s website you can pay your medical bill conveniently by phone
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Call 1-888-729-6655 to reach Swedish’s billing department
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Provide your account number or bill ID to the representative
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Use automated system to make payment via credit/debit card
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Receive a confirmation number when payment processes
The billing phone line is open Monday-Friday from 8am-5pm. At other times, use the automated system to make payments 24/7.
Paying Your Swedish Medical Bill by Mail
If you prefer, mail your payment to:
Swedish Medical Center
P.O. Box 580418
Charlotte, NC 28258-0418
Detach payment stub from bill and include with your check or money order. Payments by mail take 7-10 days to post, so mail 1-2 weeks before your due date.
Additional Medical Bill Payment Options
You can also pay your Swedish medical bill:
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In-person at the billing office on the medical campus
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Automatic pay – Set up recurring payments from a bank account each month
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Payment plan – Arrange an installment schedule to pay over time
Discuss these options with a Swedish billing representative.
Financial Help for Paying Medical Bills
If you’re worried about affording the costs for care received at Swedish Medical Center, don’t panic. Assistance is available, including:
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Financial aid – You may qualify for free or discounted care based on income.
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Payment plans – Set up monthly installments to pay off your balance.
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Uninsured discounts – Uninsured patients receive automatic price reductions.
Start by completing Swedish’s financial assistance application online. A representative will contact you to discuss options and determine eligibility for aid based on your specific circumstances.
Avoid Late Fees and Collections
Be sure to pay your Swedish Medical Center bills in full and on time to avoid penalties. Bills not paid 120 days past due are at risk for collections referral.
Contact Swedish’s billing team right away if you anticipate any issues paying – help is available! Taking action early allows time to get hardship assistance or payment arrangements in place before your account becomes delinquent.
Let Swedish Handle Your Medical Billing Needs
Hospital Bills Prior to No 6, 2021
If your statement looks like the screenshot to the right (below on mobile), and is for Swedish Hospital services with a date of service prior to November 6, 2021, you can pay your bill online, by phone or in person. Click here to pay your bill online, call 773-694-8666 or 855-216-4763, or visit our cashier on the first floor of the Galter Medical Pavilion (5140 N. California Ave.), Monday through Friday from 8:30 a.m. to 5 p.m.
Medical Group Bills Prior to Sept. 29, 2020
If your statement looks like the screenshot to the right (below on mobile) and is for Endeavor Health Medical Group services with a date of service prior to September 29, 2020, you must pay via phone, in-person or by mail. Call 773-293-4374 or visit our Patient Financial Services team at 5140 N California Ave., Suite G140, Monday through Friday from 8 a.m. to 4:30 p.m.
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Arrested for Not Paying a Medical Bill?
FAQ
How do I contact Swedish HR?
You can go to the HR Service Portal or call the HR Service Center at 888-687-3753 to learn about your benefits, sign up for them, or ask a question.
What is Swedish Hospital Seattle known for?
We are the best cardiovascular care center in the area, offering the widest range of services and sub-specialties and having the most experience with the most difficult conditions. Swedish Neuroscience Institute is a national leader for bringing innovative and non-invasive treatment options to patients.
Can I pay my Swedish hospital bill online?
You can pay your Swedish Hospital bill online, over the phone, or in person if it looks like the screenshot on the right (left on a phone) and the date of service is before November 6, 2021.
How do I contact Swedish Hospital?
Like many other health systems in the U. S. , Swedish has been impacted by the national IV fluid shortage. Patients with an urgent medical need should not delay care. Learn more. To ask about fees or your Swedish Hospital bill, call 206-320-5300 or 877-406-0438. You can also mail your questions (but not your payment) to:
How do I contact Swedish Medical Group?
Patients with an urgent medical need should not delay care. Learn more. Phone number for questions about fees or your Swedish Hospital bill is 206-320-5300 or 877-406-0438. You can also mail your questions (but not your payment) to: Phone number for questions about fees or your Swedish Medical Group bill is 206-320-4476 or 888-294-9333.
What are my rights as a patient of Swedish?
As a patient of Swedish, you have the right to expect excellent medical care. You should also know how we bill you and how our financial counselors might be able to help you. If you have questions or concerns about your bills, please call us. Our staff will be happy to talk with you.
How do I contact HCA HealthONE Swedish?
We at HCA HealthONE Swedish want you to feel safe and cared for, and part of that is making sure you have all the information you need before your visit. If you have any questions about your bill, please call our business office at (303) 788-5585 from 8 a.m. to 5 p.m., Monday through Friday.
What is Swedish’s commitment to patient safety?
At Swedish, our commitment is more than something we strive for. It’s reflected in everything we do. Because we care about our patients and the health of our region, it’s part of who we are. Swedish is committed to creating a culture that values patient safety above all else.